Shangri-La Hotels and Resorts, Eastern Australia hotels

"Efficint check in and check "

"The room was good and the service was excellent overall. However, I had one issue. When I extended my stay online, it seemed like the request wasn’t received or was ignored. I was woken up while sleeping and asked to come down to reception, even though it wasn’t urgent and could have waited. Since there’s a phone in the room, it would have been more considerate if they had called first."

"Yes, the room was spotless; looking fresh and new. Spacious and well equipped; huge TV and comfortable bed with smooth sheets. In fact, the whole hotel took the appearance of somewhere normally priced well above what I paid. Lastly, the hotel staff had the courtesy and initiative to call me.afyer I had left a phone charger in the room; which I was able to collect."

"The room was very clean. Staff were friendly and professional. Great location "

"Great view of Sydney Harbour Bridge and a firework display on the Saturday night thrown in!"

"Yes"

"Never disappoints "

"Helpful staff .. early check in made life a lot easier ! "

"The room was clean and staff very helpful. Manager brought some towels promptly upon our request. Great location for Darling Harbour."