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RACV Royal Pines Resort Gold Coast

Photo gallery for RACV Royal Pines Resort Gold Coast

Aerial view
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Water park
Superior Twin Room | View from room

Overview of RACV Royal Pines Resort Gold Coast

VIP Access

RACV Royal Pines Resort Gold Coast

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Ross Street, Benowa, QLD, 4217

Explore the area

  • Popular LocationRoyal Pines Resort Golf Course8 min walk
  • Popular LocationGold Coast Private Hospital7 min drive
  • Popular LocationPalm Meadows Golf Course7 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)36 min drive

Room options

About this area

Gold Coast

RACV Royal Pines Resort Gold Coast is located in Benowa, a neighbourhood in Gold Coast, and is near a train station. Go Karting Gold Coast and Wax Museum are local attractions and those in the mood for shopping can visit Carrara Markets and Capri on Via Roma. Travelling with kids? Consider Infinity Attraction and Slingshot. Spend some time exploring the area's activities, including golfing.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • Royal Pines Resort Golf Course - 8 min walk
  • Gold Coast University Hospital - 7 min drive
  • Gold Coast Private Hospital - 7 min drive
  • Palm Meadows Golf Course - 7 min drive
  • Budds Beach - 8 min drive

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • The Coffee Club - 3 min drive
  • Double Barrel Kitchen & Bar - 15 min walk
  • Grill'd - 4 min drive
  • Ashmore Tavern - 4 min drive
  • Hungry Jack's - 3 min drive

About this property

RACV Royal Pines Resort Gold Coast

5-star luxury hotel located in Benowa
You can look forward to 27 holes of golf, free water park access and a poolside bar at RACV Royal Pines Resort Gold Coast. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Treat yourself to a manicure/pedicure, aromatherapy or a body treatment at One Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 cafes and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), 5 outdoor tennis courts and an electric car charging station
  • Express check-out, a gift shop and wedding services
  • Guest reviews say great things about the overall value and location
Room features
All 333 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 39-39 for adults and AUD 15-39 for children
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Kalinda Restaurant
  • Trattoria Amici
  • Arakawa Japanese
  • Panorama
  • Tees Clubhouse

Things to do

  • 27 holes of golf
  • 5 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 30 November 2022 to 31 August 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39 to 39 for adults and from AUD 15 to 39 for children
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Does RACV Royal Pines Resort Gold Coast have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 29 Mar,2023, prices found for a 1-night stay for 2 adults at on 3 Apr,2023 start from S$163.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is RACV Royal Pines Resort Gold Coast pet-friendly?

No, pets are not allowed at this property.

How much is parking at RACV Royal Pines Resort Gold Coast?

Self-parking is free at this property.

What time is check-in at RACV Royal Pines Resort Gold Coast?

Check-in is from 2 PM - midnight.

What time is check-out at RACV Royal Pines Resort Gold Coast?

Checkout is at 11:00 AM.

Where is RACV Royal Pines Resort Gold Coast located?

This family-friendly Gold Coast hotel is located in Benowa, within 1 mi (2 km) of Royal Pines Resort Golf Course and Gold Coast Regional Botanic Gardens. Emerald Lakes Golf Club and Southport Golf Club are also within 2 miles (3 km).

Can I cancel my reservation for free at RACV Royal Pines Resort Gold Coast and receive a full refund?

Yes, RACV Royal Pines Resort Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to RACV Royal Pines Resort Gold Coast cancellation policy on our site for more details about any exclusions or requirements.

RACV Royal Pines Resort Gold Coast Reviews

RACV Royal Pines Resort Gold Coast Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 229 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 49 out of 1000 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 21 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 1000 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
All hotels/ resorts need More pet friendly options
Stayed 1 night in Mar 2023

8/10 Good

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, lots for kids to do!
Stayed 1 night in Mar 2023

8/10 Good

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor, very clean and tidy. Also quiet and peaceful. Breakfast offerings were small and not available at 6:30am as mentioned on the Expedia description (they started at 7am), which left me with less than 10mins to eat before I had to head to work.
Stayed 1 night in Feb 2023

10/10 Excellent

Kudzai

Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are very friendly, good facilities for family. We enjoyed our teppanyaki experience at Arakawa restaurant.
Stayed 1 night in Feb 2023

10/10 Excellent

Joan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with children
Stayed 1 night in Feb 2023

10/10 Excellent

Pavan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience after a long drive.
Stayed 1 night in Feb 2023

8/10 Good

Geof

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for visiting clients
Stayed 2 nights in Feb 2023

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Needing a update
Stayed 1 night in Jan 2023

6/10 Okay

Rebecca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room had recently had new carpet in and had a strong smell, the counter was stained, no water or mini bar and we were charged for our room that had already been paid for. This was corrected when we brought it to their attention and a bottle of wine was offered in compensation also.
Stayed 1 night in Jan 2023