6/10 Okay
Penny, Aldie
Travelled with family
27 Mar,2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel, but needs some work!!
The view was spectacular from our room, but do not be fooled by the guarantee of a "high level" room. I was informed the Shangri-La considers a high-level room from the 14th floor.
After talking to the front desk, we were moved from the 15th floor (the first night) to the 26th floor (second night.)
Both rooms were clean and comfortable, but it is evident the finishes are a starting to look worn and dated. Additionally, each room had several maintenance issues that needed to be addressed; drapery that did not retract, light bulbs out, etc.
The restaurant on the 36 floor has a $250 fixed menu minimum (not including alcohol / drinks) and a higher price is charged based on the view from your table.
If you want a great dining experience, walk towards the rocks and you will discover several pubs / restaurants with live music and great atmospheres.
Penny
Stayed 2 nights in Mar 2023