Private kitchen

Reviews of Braid Apartments by Mansley

4 out of 5
Braid Apartments by Mansley
27 Thistle Street, Edinburgh, Scotland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 436 out of 545 reviews" "
Rating 8 - Good. 98 out of 545 reviews" "
Rating 6 - Okay. 8 out of 545 reviews" "
Rating 4 - Poor. 2 out of 545 reviews" "
Rating 2 - Terrible. 1 out of 545 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was clean and comfortable. Kitchen is well equipped and there is both a dishwasher and a laundry machine. Units are quiet and reception staff are helpful. Location is fantastic for a visitor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Just back from a lovely stay in these apartments, the location is perfect, right in the centre of Edinburgh but no noise. Walkable to pretty much all of the city, very helpful staff in reception. Lovely clean apartment with a nice comfy bed and tea/coffee facilities. Thanks
Stayed 3 nights in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
An amazing property for a few nights away! Everything you need within the apartment and walking distance to everything !
Stayed 3 nights in Feb 2024
Response from Michelle on 14 Feb,2024
Dear kathryn,Thank you for taking the time to leave us a review, I am pleased to hear you were happy with the apartment and the facilities internally and externally, we hope to welcome you back very soon. Kind regards,Reception team

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Really good apartment and location
Stayed 3 nights in Jan 2024
Response from Pawel on 16 Jan,2024
Thank you for sharing your positive experience with us! We are delighted to hear that you found our apartment lovely and that you had an excellent interaction with our front-of-house staff.We hope to have the pleasure of hosting you again in the future for another delightful stay.

10/10 Excellent

Kris

Liked: Cleanliness, room comfort
Lovely apartment and excellent experience with front of house staff
Stayed 2 nights in Jan 2024
Response from Pawel on 16 Jan,2024
Thank you for sharing your positive experience with us! We are delighted to hear that you found our apartment lovely and that you had an excellent interaction with our front-of-house staff.We hope to have the pleasure of hosting you again in the future for another delightful stay.

10/10 Excellent

Jian Ming

Stayed 7 nights in Nov 2023
Response from Pawel on 16 Jan,2024
Thank you so much for giving us a perfect 5 out of 5 rating! We're thrilled to hear that you had a positive experience at Braid Apartments.We look forward to the possibility of hosting you again in the future and providing you with another excellent stay.

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely comfortable stay, centrally located, safe, staff were friendly
Stayed 3 nights in Nov 2023
Response from Pawel on 16 Jan,2024
Thank you so much for taking the time to share your experience at Braid Apartments. We are thrilled to hear that you had an extremely comfortable stay and that our central location, safety measures, and friendly staff contributed to your positive experience.We look forward to welcoming you back to Braid Apartments in the future for another memorable stay.

10/10 Excellent

Vardharaj

Stayed 3 nights in Nov 2023
Response from Pawel on 16 Jan,2024
We are overjoyed to receive a perfect score of 10 out of 10 from you! Thank you so much for taking the time to rate your experience at Braid Apartments so highly.

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Rachel on 9 Nov,2023
Dear Laura,Thank you for your lovely review. Our team are always thrilled to receive positive feedback from our guests. We hope you will return again in future.Best regards,The Reception Team

10/10 Excellent

Vicki

Stayed 15 nights in Oct 2023
Response from Rachel on 20 Nov,2023
Dear Vicki,Thank you for your feedback. We are happy to hear that you had a great stay with us at the Braid Apartments and we hope you will visit again soon.Best regards,The Reception Team

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
The apartment was clean, an excellent size, close to everything, had everything needed for a stay and was a good price.
Stayed 4 nights in Oct 2023
Response from Rachel on 29 Oct,2023
Dear Andrew,Thank you very much for your review. We're delighted to hear that you had lovely stay at our Braid Apartments, and that you felt it was a trip well-spent. We hope to have you again soon.Best regards,Reception Team

10/10 Excellent

AIMEE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Sometimes a bit loud outside in the evening but a beautiful spot. Very convenient. Very helpful staff.
Stayed 3 nights in Oct 2023
Response from Rachel on 27 Oct,2023
Dear Aimee,Thank you for taking the time to write us a review, your feedback is greatly appreciated. We are glad to hear that you had an exceptional stay with us in Edinburgh, and that our staff were good to you. Hope to have you stay again soon.Best regards,Reception Team

10/10 Excellent

Terry

Liked: Cleanliness, room comfort
Great stay
Stayed 3 nights in September 2023. Staff was so nice and helpful. Showed us all of the features of the room and how to get in and out of the building. Very close to pubs, restaurants, buses, trains Royal Mile and the castle. Would absolutely recommend this hotel and it would be our first choice if e had another trip to Edinburgh.
Stayed 3 nights in Sep 2023
Response from Rachel on 10 Oct,2023
Hi Terry,What a lovely review to read first thing in the morning - I shall pass this onto my team. We are overjoyed to hear that you had a great time in Edinburgh and that the apartment was beneficial to you. Looking forward to welcoming you back.Best regards,The Reception Team

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was the perfect first stop for our travels. walkable to everything and close to the tram
Stayed 2 nights in Oct 2023
Response from Rachel on 10 Oct,2023
Hi Brian,Thank you for your review. We are delighted to hear that the location of the apartment was of good use to you, and we hope you will stay again soon.Best regards,The Reception Team

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect! Highly recommended. Spotlessly clean, easy to get to from the tram and bus lines. Very walkable and safe. Plenty of coffee shops and restaurants. Easy to get to the Royal Mile and the Castle from there.
Stayed 5 nights in Sep 2023
Response from Rachel on 26 Sept,2023
Dear Laura,Thank you for your review. Our team are delighted to hear that you had a wonderful time staying with us in Edinburgh. The location of the Braid Apartments is very ideal so we are glad it was beneficial to you during your time here. We hope to see you again soon.Kind regards,The Reception Team

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really nice for what I needed. Reception isn’t always manned, which was ok for me but there was another group checking on who were having problems and hadn’t noticed the phone number on the desk. Would defo go back to this apartment
Stayed 15 nights in Aug 2023
Response from Pawel on 19 Sept,2023
Thank you for your review of the Braid Apartments! We're delighted to hear that your stay was enjoyable and met your needs. It's great to know that you found the apartment suitable for your requirements.We apologise for any inconvenience you or the other group experienced due to the reception not always being manned. We look forward to welcoming you back to the Braid Apartments on your next visit.

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Wonderful apartment in a brilliant location. Walking distance to everything in a very quiet New Town neighborhood. The only drawback was a slight miscommunication about early checkin. I emailed about very early flight arrival and asked about early checkin or luggage storage. I was advised that room may noe ready but was assured that reception opened at 8am to handle luggage storage. However, when we arrived at 9am the hotel was locked so a bit concerned. A quick email, though, and Tomasz showed up to save the day within 5 minutes. Sometimes you encounter small inconveniences when travelling but it is the staff that make all the difference. Well done you!
Stayed 3 nights in Sep 2023
Response from Michelle on 24 Sept,2023
Dear Richard, Thank you for taking the time to leave us such a lovely review, I am glad to hear the location was convenient for your stay, however i am sad to read that the reception was not open upon your arrival, i hope this did not spoil your stay. I will pass on your comments to our lovely Tomasz who will equally share my delight in reading your review,We look forward to welcoming you back very soon,Kind regards, Reception Team

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked a 1 bed apartment and it was great! Loads of space, loads of facilities provided in the room. Would stay again for sure, brilliant location etc.
Stayed 3 nights in Sep 2023
Response from Michelle on 24 Sept,2023
Dear claire, Thank you for taking the time to leave us a review,I am delighted to read the location was convenient for you, and you found the apartment fully equipped to ensure you had a smooth stay with us,We look forward to welcoming you back very soon,Kind regards,Reception Team

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
The location was great, plus it came with great amenities.
Stayed 1 night in Jul 2023
Response from Michelle on 24 Sept,2023
Dear Tariq, Thank you for leaving us a lovely review, we are glad to hear the location was convenient for your stay and that you found the amenities convenient. We look forward to welcoming you back very soon.Kind regards,reception team

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location in a quieter areas and walkable to most things, nice apartment , good communication and easy check in, staffs are friendly and helpful. My apartment is on the basement so if I open the windows the smokes come in from outside , I notify staffs and ask for a different apartments and it took 2 days to change to another apartment
Stayed 5 nights in Aug 2023
Response from Michelle on 24 Sept,2023
Dear David, thank you for leaving us a review, I am glad to hear you enjoyed your stay with us and that you found the apartment within walkable distance to your destinations, however I am sorry to hear the delay in getting you moved to a different apartment, sometimes our availability to change apartments is not always a fast process due to the availability, I am pleased that you got your apartment change at the earliest convenience though.We look forwards to welcoming you back very soon,Kind regards,reception Team

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! I didn't experience any of the negative points that some other recent reviews brought up. Specifically, I was on the ground floor and didn't hear any street noise at night. Temperature in the room was very comfortable (although I never tried adjusting it). They were friendly to communicate with. It's true the bed was a little short in my room, but it wasn't an issue for me. I also wish that the bedroom was hardwood as well (vs. carpet), but the carpet was in fair condition so no real problems.
Stayed 6 nights in Aug 2023
Response from Pawel on 23 Sept,2023
Thank you for taking the time to share your positive experience at Braid Apartments by Mansley! We greatly appreciate your feedback, and we're delighted to hear that you had a wonderful stay. It's great to know that you didn't encounter any of the issues and that you found the ground floor to be quiet at night.We're pleased that the room temperature was comfortable for you and that our team was friendly and accommodating throughout your stay. Your understanding of the bed size and the condition of the carpet is greatly appreciated, as we continuously strive to provide a pleasant and comfortable environment for our guests.Your feedback is valuable to us, and we hope to welcome you back to Braid Apartments by Mansley in the future.

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was lovely with good kitchen and washer dryer. Apartment provided food for one or two breakfasts and coffee. Great neighborhood near shopping restaurants, busses and museums. Charming street off a main street. While we were there the desk support was missing for 5 out of 7 days a few issues with bathroom: no grab bars, no mat in shower, no magnifying mirror. Would also be nice if there was full length mirror and a few shelves or drawers for clothes
Stayed 6 nights in Aug 2023
Response from Pawel on 19 Sept,2023
Thank you for sharing your feedback on your recent stay at Braid Apartments. We're delighted to hear that you enjoyed your stay with us. It's also great to know that the location was convenient, with proximity to shopping, restaurants, buses, and museums.We appreciate your suggestions for improvement.We apologise for the inconvenience you faced with the desk support during your stay. We'll work to ensure better support availability in the future to address any guest concerns promptly.Your feedback is valuable to us, and we hope to have the opportunity to host you again in the future with these improvements in place. Thank you for choosing our apartment for your stay, and we look forward to welcoming you back.

10/10 Excellent

William

Stayed 3 nights in Jul 2023
Response from Pawel on 19 Sept,2023
Thank you so much for the 5/5 review!

10/10 Excellent

Gergana

Travelled with partner
Liked: Cleanliness, amenities
It was such a great experience. The staff was awesome and welcoming. The location was perfect for our needs and it helped to have a kitchen! Thank you much.
Response from Aminah on 20 Aug,2023
Thank you for choosing Braid Apartments, Gergana. We are delighted that you had such a great time staying with us and we hope to see you again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you ever so much for leaving a review, we are glad you enjoyed your time at Braid Apartments.

6/10 Okay

Deana

Stayed 3 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you very much for taking the time to leave us a review.

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious and good location. I’m just unsure about the services standard? I asked to cleanup the room, but the action done were kinda random and selective. For example: first day, the bed was not made, but changed towels. Another day would be nothing done, but garbage emptied. Another day will be absolutely nothing done, no replacement of tissue when ran out! I really didn’t know what to expect? This took away the comfort of knowing what to expect after a day of sightseeing. I had to do some laundry to keep the towels clean which should be part of the guaranteed services???
Stayed 6 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you for taking the time to leave us a review, Flora. We are sorry if there was some miscommunication regarding our housekeeping services and what to expect. Should you choose to stay with us again we advise you chat with our brilliant reception team who would be delighted to explain what we provide. Again, we can only apologies and hope that we do better for you next time.

10/10 Excellent

Bonny

Stayed 3 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you very much for rating us so highly, we appreciate your time and hope you recommend us to family and friends alike!

10/10 Excellent

Jiansheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean, convenient, and friendly staff
Stayed 3 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you very much for leaving a great review. We are so glad that you enjoyed your stay with us and we hope that you choose us again in the future.

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone I met was very nice and welcoming. When asked if we needed anything, they went above and beyond to help us and make our trip more comfortable. Everything was in order and clean. The front staff was very nice to chat with on our way in or out and were accommodating when we asked to leave our bags and pick them up before our flight. I would definitely stay here again and recommend it endlessly.
Stayed 8 nights in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you 100 times over Jacquelyn! Our staff always do their best to ensure guests have a memorable time with us and we are delighted that you got to experience what the Mansley team have to offer. We cannot wait to see you again soon.

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Aminah on 20 Aug,2023
Thank you so much for rating us so highly, we look forward to welcoming you back in the future.

8/10 Good

stephen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a lovely spot and a great staff-good value!!
Stayed 7 nights in Jun 2023
Response from Aminah on 20 Aug,2023
Thank you kindly for your review, it means the world to us that you recognized our excellent service too. We look forward to seeing you again.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compared to the typical cramped hotel room, it was great to have real space. Good size bedroom and a combined sitting/kitchen area. Central location to all city sites.
Stayed 3 nights in Jun 2023
Response from Aminah on 20 Aug,2023
Thanks Richard, we are so glad you appreciate the space in the apartment and love its location as much as we do. We look forward to welcoming you back again.

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The property was fine. Bedroom was ok if a bit small, living room and kitchen were great, bathroom was good although the lighting wasn't terrific. The suite came with some small pastry and cereal treats, coffee, tea, and even milk in the fridge. That was a really nice touch and unexpected. My only issue with the suite was its location on the ground floor facing the back lane. Made me feel a little exposed, but I never felt unsafe. I'm sure a suite on a higher floor would have made a big difference. All in all, excellent.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023
Response from George on 29 Jun,2023
Thank you for your taking the time to review your stay at The Knight Residence. We immensely appreciate your review and would be thrilled to welcome you back to The Knight Residence in the near future. We promise to try and deliver the same level of excellence that you experienced during your previous visit.

10/10 Excellent

Vanessa, Indianapolis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s close to a lot of the action and within walking distance of quite a few points of interest. The amenities were great too such as a washing/drying machine with instructions. Having two full baths was great
Stayed 4 nights in Jun 2023
Response from George on 11 Jun,2023
Dear Vanessa, We are delighted to hear that you enjoyed our apartment, its location and amenities. We look forward to welcoming you back again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Brilliant
A fantastic apartment, more like a hotel suite really. Modern bathrooms, good shower pressure and effective air-con (actually needed in the hot weather last week). Bathrobes in the wardrobe and a welcome basket of breakfast items including lost of tea/coffee options, cereal, pastries and milk in the fridge. Beds were comfy and the apartment immaculately clean. Would highly recommend!
Stayed 2 nights in May 2023
Response from George on 13 Jun,2023
Thank you so much for the lovely feedback. We are delighted to hear that you immensely enjoyed the amenities and baskets provided by us. We look forward to welcoming you back again in the future.

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best place we stayed in on our 28 days trip.Everything about the apartment we loved.Staff were great and professional,rooms very clean,kitchen with generous supply of breakfast goodies,laundry with supply of detergents,walking distance to restaurants,Edinburgh castle etc.Will definitely stay here again and highly recommend to family and friends.
Stayed 3 nights in May 2023
Response from George on 11 Jun,2023
Dear Naomi, Thank you so much for the kind review. We are delighted you enjoyed your stay with us. It is always good to hear that our apartments were to your liking and that our team lived up to your expectations. We look forward to welcoming you back at Mansley in the future.

10/10 Excellent

rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great location
Can not fault the location and the front desk, Marta was welcoming and couldn’t have done more to make my stay a perfect one.
Stayed 2 nights in May 2023
Response from Pawel on 24 May,2023
Thank you for taking the time to share your experience at Braid Apartments by Mansley. We appreciate your kind words about our prime location and the exceptional service provided by Marta. At Braid Apartments, we understand the importance of exceptional customer service, and we aim to make every guest feel valued and cared for. It's fantastic to know that Marta's warm welcome and attentiveness made a positive impact on your overall experience.We will be sure to pass along your compliments to her, as recognition for her outstanding service. She will be thrilled to know that her efforts were appreciated. We are fortunate to have her as part of our team.Thank you once again for choosing Braid Apartments for your stay. We hope to welcome you back in the future and provide you with another exceptional experience.

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Wonderful Choice in Edinburgh
This was probably the nicest holiday apartment I have ever stayed in - no exaggeration. It was pretty, very clean, very well-maintained, extremely comfortable (bed, sofa, dining area), the bathroom was great, the climate control was very good, the kitchen was so well-equipped, including a washer/dryer. The location was absolutely wonderful for sightseeing in Edinburgh, with many good restaurants nearby, as well.
Stayed 2 nights in May 2023
Response from Pawel on 24 May,2023
Thank you so much for your kind and glowing review of Braid Apartments by Mansley! We truly appreciate you taking the time to share your experience with us.We are thrilled to hear that your stay with us was the nicest holiday apartment you have ever experienced. We take great pride in providing exceptional accommodations, and it is gratifying to know that we exceeded your expectations.We are delighted that you found the apartment to be aesthetically pleasing, impeccably clean, and well-maintained. Our team works diligently to ensure a high standard of cleanliness and comfort, and it's wonderful to hear that we succeeded in providing you with a comfortable and enjoyable stay. We understand the importance of a good night's sleep and a cosy living area, so it's fantastic to know that the bed, sofa, and dining area contributed to your overall satisfaction.We are also glad that you appreciated the great bathroom facilities, the effective climate control, and the well-equipped kitchen, including the convenient washer/dryer. It's our aim to offer all the necessary amenities and conveniences to make our guests' stays as comfortable and convenient as possible, so it's rewarding to know that these aspects were to your liking.We couldn't agree more about the fantastic location of Braid Apartments. Being situated in the heart of Edinburgh, it allows easy access to the city's attractions and offers a wide range of excellent dining options nearby. We hope that you had a memorable time exploring the sights and indulging in the culinary delights of the area.Once again, thank you for your kind words and for choosing Braid Apartments for your holiday. We truly value your feedback, and we would be honored to welcome you back in the future. Please don't hesitate to reach out to us if there is anything more we can assist you with

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building, fantastic central location, washer/dryer in apt.,breakfast foods, milk, coffee, tea were provided in the Apt. Staff was responsive and very helpful.
Stayed 7 nights in Apr 2023
Response from Magda on 3 May,2023
Thank you for the lovely feedback you gave us after your stay at Braid Apartments. We use all feedback to coach and motivate our team. They will be delighted to read your comments.We look forward to welcoming you back again in the future.

10/10 Excellent

ELLEN

Liked: Cleanliness, room comfort
Edinburg
Absolutely amazing stay. Welcoming and roomy. Amenities were great. They even gave us milk in the refrigerator for tea. It was so much nicer than a small hotel room. Nice to have a place to relax after a long day walking Edinburgh.
Stayed 2 nights in Apr 2023
Response from Magda on 3 May,2023
Thank you so much for your lovely review of Braid Apartments. We were delighted to read you enjoyed your stay with us.We look forward to welcoming you back to Mansley in the future.

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, room comfort
Really impressed
Great location. Nicely equipped apartment with great selection of complimentary tea and coffee. Comfy bed and great shower. Great staff.
Stayed 3 nights in Apr 2023
Response from Magda on 17 Apr,2023
Thanks so much for your feedback! We’re really glad you enjoyed your stay at Braid Apartments.We look forward to welcoming you back on your next visit to Edinburgh!Thanks again for the review and for being such a great customer.

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Surprisingly spacious.
Stayed 3 nights in Apr 2023
Response from Magda on 17 Apr,2023
Thank you for that lovely review. We are happy to know you found the place excellent and enjoyed the amenities of the apartment. We look forward to welcoming you back to Mansley in the future!

10/10 Excellent

Juanita

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very spacious and it was convenient having a washer/dryer at your fingertips. The management group was very helpful.
Stayed 5 nights in Mar 2023
Response from Magda on 17 Apr,2023
Thank you for the lovely feedback you gave us after your stay at Braid Apartments. We use all feedback as a way to coach and motivate our team. They will be delighted to read your comments.We look forward to welcoming you back again in the future.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the location and personal touch with the customer representative
Stayed 5 nights in Mar 2023
Response from Magda on 20 Apr,2023
Thank you so much for your lovely review of Braid Apartments. We were delighted to read you enjoyed your stay with us.We look forward to welcoming you back to Mansley in the future.

10/10 Excellent

Russell

Travelled with partner
Liked: Amenities, property conditions & facilities
Booked for 3 nights and the staff couldn't have been more accommodating from allowing us to store luggage when we arrived to when we went so we wouldn't have to lug cases until our train arrived. Beautiful apartments, slippers, robes and a breakfast pack. Will certainly be staying again. Thank you.
Stayed 3 nights in Feb 2023
Response from Magda on 17 Apr,2023
Thank you for the lovely feedback you gave us after your stay at Braid Apartments! We use all feedback to coach and motivate our team. They will be delighted to read your comments.We look forward to welcoming you back again in the future.

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional apartments and great location. Will definitely return and recommend
Stayed 8 nights in Mar 2023
Response from Magda on 17 Apr,2023
Thank you for reviewing your stay with us. We are excited to know you would recommend Braid Apartments! We hope to see you soon on your next trip to Edinburgh!

10/10 Excellent

Keane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe, comfortable, private, convenient, very roomy! One of our best accommodations across all we've had around the world.
Stayed 5 nights in Mar 2023
Response from Magda on 17 Apr,2023
Thank you so much for your lovely review!!! We were delighted to read you enjoyed your stay with us.We look forward to welcoming you back to Mansley in the future.