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In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Guest reviews

3.7/5 Good
62 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 Front Desk

Map

Explore the area

Popular LocationJohor Bahru City Square4 min walk
Popular LocationKSL City Mall9 min drive
Popular LocationSingapore Turf Club21 min drive
AirportSingapore (SIN-Changi)43 min drive

Choose dates to view prices

  • Standard Double or Twin Room

    Room amenities

    • Sleeps 2
    More detailsStandard Double or Twin Room
  • Superior Double Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    More detailsSuperior Double Room, 1 Queen Bed
  • Premium Double or Twin Room

    Room amenities

    • Sleeps 2
    More detailsPremium Double or Twin Room
  • Premium Family Room

    Room amenities

    • Sleeps 4
    More detailsPremium Family Room

About this area

Johor Bahru

Located in Johor Bahru, CIQ HOTEL at Jalan Trus is in the city centre. Westgate and Jem are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit River Safari and Singapore Zoo. Night Safari and Legoland Malaysia are not to be missed. Our guests appreciate the hotel's quiet location.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • Johor Bahru City Square - 4 min walk
  • KSL City Mall - 9 min drive
  • Danga Bay - 12 min drive
  • Singapore Turf Club - 21 min drive
  • Night Safari - 35 min drive

Getting around

  • Kranji Station - 8 min drive
  • JB Sentral - 19 min walk
  • Singapore (SIN-Changi) - 43 min drive

About this property

CIQ HOTEL at Jalan Trus

3-star Johor Bahru hotel in Central District, walk to Johor Bahru City Square
A 24-hour front desk, free WiFi in public areas and a reception hall are available at this smoke-free hotel. All 40 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Other amenities available to guests include free bottled water, hairdryers and safes. Housekeeping is available once per stay.
CIQ HOTEL at Jalan Trus offers 40 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Family friendly

  • Fridge

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: MYR 50 (subject to availability)
  • Late check-out fee: MYR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Frequently asked questions

Can I cancel my reservation for free at CIQ HOTEL at Jalan Trus and receive a full refund?
Yes, CIQ HOTEL at Jalan Trus offers free cancellation on select room rates, because flexibility matters! Please refer to CIQ HOTEL at Jalan Trus cancellation policy on our site for more details about any exclusions or requirements.
Is CIQ HOTEL at Jalan Trus pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at CIQ HOTEL at Jalan Trus?
Check-in is from 2 PM to midnight. Early check-in is available for a fee of MYR 50 (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for MYR 50 (subject to availability).
Where is this property located?
Located in Central District, this hotel is within 9 mi (15 km) of Singapore Turf Club, River Safari and Singapore Zoo. Night Safari and Legoland Malaysia are also within 16 mi (25 km). JB Sentral is 19 minutes by foot.

Guest reviews

Overall score and ratings for CIQ HOTEL at Jalan Trus

3.7
5 - Excellent
17
4 - Good
25
3 - Okay
9
2 - Mediocre
7
1 - Poor
4
4.1
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.8
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Stayed 1 night in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very near to JB Sentral. Properly maintained.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Easy check in and allows late check out. Near City Square mall, very accessible!

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wifi gets disconnected too frequently room a bit small though

Stayed 2 nights in Oct 2019