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Overview of CIQ HOTEL at Jalan Trus

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In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationJohor Bahru City Square4 min walk
    Popular LocationSultan Abu Bakar State Mosque3 min drive
    Popular LocationKSL City Mall9 min drive
    AirportSingapore (SIN-Changi)47 min drive
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  • Standard Double or Twin Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double or Twin Room
  • Premium Double or Twin Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsPremium Double or Twin Room
  • Superior Double Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room, 1 Queen Bed
  • Premium Family Room

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More detailsPremium Family Room

About this area

Johor Bahru

Located in Johor Bahru, CIQ HOTEL at Jalan Trus is in the city centre. Westgate and Jem are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit River Safari and Singapore Zoo. Night Safari and Legoland Malaysia are not to be missed. Guests appreciate the hotel's quiet location.
Visit our Johor Bahru travel guide
Popular Location

What's nearby

  • Johor Bahru City Square - 4 min walk
  • Sultan Abu Bakar State Mosque - 3 min drive
  • KSL City Mall - 9 min drive
  • Mydin Shopping Centre - 11 min drive
  • Danga Bay - 12 min drive

Getting around

  • Kranji Station - 8 min drive
  • JB Sentral - 19 min walk
  • AirportSingapore (SIN-Changi) - 47 min drive

About this property

CIQ HOTEL at Jalan Trus

3-star Johor Bahru hotel in Central District, walk to Johor Bahru City Square
A 24-hour front desk, free WiFi in public areas and a reception hall are available at this smoke-free hotel. All 40 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Other amenities available to guests include free bottled water, hairdryers and safes. Housekeeping is available once per stay.
CIQ HOTEL at Jalan Trus offers 40 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Family friendly

  • Fridge

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: MYR 50 (subject to availability)
  • Late check-out fee: MYR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

CIQ HOTEL Jalan Trus Johor Bahru
CIQ HOTEL Jalan Trus
CIQ Jalan Trus
CIQ HOTEL at Jalan Trus Hotel
CIQ HOTEL at Jalan Trus Johor Bahru
CIQ HOTEL at Jalan Trus Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at CIQ HOTEL at Jalan Trus and receive a full refund?
Yes, CIQ HOTEL at Jalan Trus offers free cancellation on select room rates, because flexibility matters! Please refer to CIQ HOTEL at Jalan Trus cancellation policy on our site for more details about any exclusions or requirements.
Is CIQ HOTEL at Jalan Trus pet-friendly?
No, pets are not allowed at this property.
How much is parking at CIQ HOTEL at Jalan Trus?
Limited spots are available.
What time is check-in at CIQ HOTEL at Jalan Trus?
Check-in is from 2 PM - midnight. Early check-in is available for a fee of MYR 50 (subject to availability).
What time is check-out at CIQ HOTEL at Jalan Trus?
Checkout is at noon. Late checkout is available for MYR 50 (subject to availability).
Where is CIQ HOTEL at Jalan Trus located?
Located in Central District, this hotel is within 9 mi (15 km) of Singapore Turf Club, River Safari and Singapore Zoo. Night Safari and Legoland Malaysia are also within 16 mi (25 km). JB Sentral is 19 minutes by foot.
3.7
Good
5 - Excellent
17
4 - Good
25
3 - Okay
9
2 - Poor
7
1 - Terrible
4

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to JB Sentral. Properly maintained.
Stayed 1 night in Oct 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Easy check in and allows late check out. Near City Square mall, very accessible!
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi gets disconnected too frequently room a bit small though
Stayed 2 nights in Oct 2019