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Reviews of Relucio Inn

2.5 out of 5
Relucio Inn
San Joaquin St., Buena Sarte, El Nido, Palawan

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 42 reviews" "
Rating 8 - Good. 20 out of 42 reviews" "
Rating 6 - Okay. 10 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 4 out of 42 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place, hot water, AC, and WiFi in a good location
Stayed 1 night in Jul 2023

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
power outages, no tv , mosquitoes in the room , no in room wifi, low water shower pressure, barking dogs..good luck sleeping here.
Stayed 1 night in Feb 2023

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
No wifi in the rooms, low water pressure in the shower, stained towels and sheets..TV that doesn't work, barking dogs all night long. I caught an eye virus from the staff. Owners laughed it off
Stayed 2 nights in Jan 2023

4/10 Poor

Paul

Liked: Staff & service
Disliked: Room comfort
Wouldn’t recommend
Power cuts ruined my stay. One lasted over 12 hours and I ended up sleeping on the roof due to the unbearable temperature in my room. Would have also been nice to have my room serviced during my 3 night stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Edwin Berny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The 2 Ladies are friendly, helpful and very nice. R took care of our breakfast, tour to the Island booking and return trip to Puerto Princesa. Thank you very much! I highly recommend this place and this is near to everything !
Stayed 4 nights in Jun 2022
Response from Lyn on 20 Jun,2022
Thank you po for a positive response, we really appreciate it! It’s our pleasure to serve you better. Looking forward to seeing you again! Have a great day ahead😊

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quite place
off the main road so a bit more quite, the ad stating that there is 24 hour power is wrong. when there was a power outage, they had no power and the rooms were unbearable. you could clearly see what places had back up generators. The staff are very friendly and more that willing to help.
Stayed 2 nights in Nov 2019

4/10 Poor

Lakhvir

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Lyn on 20 Nov,2019
Sorry for the incovenience we will promise to settle all issues that been occured during your stay. Happy to inform you that TV inside the rooms are now all reconnected. Happy to serve you! Looking forward t o seeing you in your next visit. Happy holiday!

6/10 Okay

Verified traveller

You get what you pay for
Don’t advertise tv if it doesn’t work at all. Water pressure for the shower is pretty low.
Stayed 3 nights in Oct 2019
Response from Lyn on 20 Nov,2019
Happy to inform you that tv inside the rooms are already reconnected. We’re so sorry for some issues that have been occurred during your stay we’ll promise to settle it as soon as possible. Looking forward for your next visit. Happy holiday!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Much nicer than it looks in the pictures! 2 mins away from the beach, but far away enough to not be too loud at night. We had a great stay. Rooms are cleaned on request during your stay and we didn’t use that service but the communal areas were maintained to a high standard. Breakfast is good and there is a good selection of local and western food.
Stayed 3 nights in Apr 2019
Response from Lyn on 10 May,2019
Thank you so much for a very nice review! It’s our gladness to serve you better. Looking forward for your next visit.

8/10 Good

Marina

Liked: Staff & service, property conditions & facilities, room comfort
Good location. Friendly staff. Clean and comfortable room.
Stayed 1 night in Apr 2019

8/10 Good

Jeszel, Springfield, PA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, breakfast was OK, bed & pillows are really stiff that it would give stiff-necks, but other than that, our stay was good
Stayed 2 nights in Apr 2019

10/10 Excellent

Julie Monica Wambua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Relucio inn
For Elnido standards this is a great hotel to stay in . It is basic but has everyhing we were looking for and for the price we really couldn't complain. It is very clean, and the staff was very friendly and helpful. The hotel is not on the main street so it is very quiet which we liked , but also close enoug to all the shops if you needed to walk. Catherine the lady at the reception helped us book the Island hoping tours at a discounted price and she was also very good at organising any transportation we required, even to go to Nacpan beach and the van to Puerto Princessa on our last day. Excellent service overall. Just make sure you bring your own soap as they don't provide this , but we easily bought at a supermarket accross the road for about $ 2. Also, no wifi in rooms only in the reception area, but in general this is the case with a lot of hotels in Elnido, the internet will be crappy just be warned .
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS
THEY HAVE BED BUGS AND DON'T CARE! Said we wanted a refund on the remaining night and they said yes, then when we were packed and downstairs they changed their minds because no one is booked to stay there that night, didn't try to get rid of the bed bugs mind you, just get the next person in. If you want the worst and most disgusting hotel experience of your life, stay there.
Stayed 4 nights in Mar 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019
Response from Lyn on 11 May,2019
Thanks for staying with us! Hope to see you again in your next vacation!

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
When coming to El Nido, you are expected to give up a few comforts and pay slightly more than other areas of the Philippines. Although a smaller room than we normally have, our room was clean, our bed was comfortable, 24-hour electricity, good Aircon and we had hot water showers. Staff was friendly and provided a good breakfast (about 4 choices) at our chosen time. Shower water pressure was low, but usable.
Stayed 5 nights in Jan 2019
Response from Lyn on 14 Mar,2019
Thank you so much for a nice review, we really appreciated it! Looking forward to seeing you again in your nexr holidays! God bless!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice Location
Clean and right in the heart of ElNido, we were on ground floor so got loud at times but that's my only complaint
Stayed 2 nights in Jan 2019

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value for location and service
Good location, value, service for staying in town
Stayed 1 night in Jul 2018
Response from Lyn on 5 Aug,2018
Thank you for choosing &stay with us! Looking forward to seeing you again on your next holidays! Have a nice day!

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, conveniently located
Great spot for clean, cheap accommodation in a convenient location. WiFi is meant to only work in the lobby, but you can get it on the balcony and some in your room. Breakfast was included in the Hotels.com rate, it’s basic but what you’d expect. You need to ask to have your room cleaned. A/C works very well! Shower has low pressure, but you can manage. Easy to organize tours through the hotel, speak to James (the owners son).
Stayed 2 nights in May 2018
Response from Lyn on 12 Jun,2018
Thanks for your nice comments! We try to improve our service particularly in housekeeping. See you again next time!

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean budget hotel
Perfect for a basic, overnight stay in El Nido town. The room was small and basic, but clean and comfortable. The staff are sweet and helpful. And the location is good for walking straight into town. If you're looking for a romantic getaway with heavenly views, this ain't it. But if you just need a simple and clean place to stay in El Nido, this works a treat.
Stayed 1 night in May 2018
Response from Lyn on 12 Jun,2018
Thank you so much for a very nice Review. We promise to improve more on our service. It's our pleasure to serve you better. Hope to see you again in our enchanting El Nido!

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, friendly staff and good location.
Response from Lyn on 20 May,2018
Thanks for your good comments! Looking forward to seeing you again in your next vacation. Thanks for choosing Relucio Inn as your home away from home! My best regards!

6/10 Okay

Ben

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
I stayed for about 4 days and it was perfect. Staff was very helpful and always willing to help. It’s a very simple hotel, but the rooms have a comfortable bed, a fair bathroom and good A/C. It’s a 5 min walk to the port where you take the tour boats. It might get a bit noisy in the mornings, but that’s the time where I was out enjoying the island, so I didn’t care. Nights were nice and quiet. Keep in mind they clean the room every 2 days or upon request. So just ask if you want to. Overall it was a simple, but very nice stay.
Stayed 3 nights in Jan 2018
Response from Lyn on 3 Feb,2018
Hi, Ma'am Myriam! We're so glad that you've enjoy your stay here with us, it's our pleasure to serve you better. Looking forward to seeing you again some other time! Have a nice day!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Nido comfort
Clean, affordable,with friendly, helpful staff. Handy to everything and not to noisey.
Stayed 4 nights in Jan 2018
Response from Berly on 28 Jan,2018
Hello Sir! Thanks that you've feel a comfortable stay in our hotel. Looking forward to seeing you again in your next holidays! Our best regards! See you!

6/10 Okay

Josephine

Liked: Staff & service
Disliked: Room comfort
The wifi is too slow and there is always blocked out w/c I can not blame to the hotel. But our stay is good.
Stayed 2 nights in Jan 2018
Response from Lyn on 30 Jan,2018
We have upgraded our wifi connection from pocket wifi to LTE wifi now but unfortunately we still have a very slow connection and that's we,ve experienced anywhere here in Phils. Thanks for staying with us anyway! See you again...

10/10 Excellent

MENG HUAN

Stayed 3 nights in Mar 2023

8/10 Good

Birthe Stensig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Slitet hotell men ok.
Inte riktigt så fint som på bilderna. Slitet och inte så bra skick. Sköna sängar dock. Ok, för att sova några nätter.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bo inte här!!
Skulle inte rekommendera någon att förstöra sin El Nido vistelse med att bo här!! Utöver ok frukost och centralt beläget så är rummen och servicen under all kritik. Ex. Så var badrummet vattenskadat och det droppande in vatten från taket. Städning skedde först efter 4 dagar. Och när vi senare bad om städning igen två dagar senare så ville de inte städa eftersom vi ändå skulle checka ut dagen efter. Extremt lat personal som inte på något sätt försöker få gästerna nöjda. Bo inte här!!
Stayed 7 nights in Dec 2019

8/10 Good

Lars

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

6/10 Okay

Mathias

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Joakim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint hotel til prisen, ligger godt, værelserne er ok store og morgenmaden er fin!
Stayed 1 night in Feb 2019

8/10 Good

FELIPEARUSSOLI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um lugar simples, mas atende super bem para algumas noites. A melhor parte é o café da manhã.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2019

4/10 Poor

Chatelee

Disliked: Cleanliness, property conditions & facilities, room comfort
Bon emplacement mais bruyant. Chambre très petite, pas de ménage tous les jours. Salle de bain odorante et bouchée de temps en temps
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Gute Lage aber relativ laut
Das Hotel ist für den Preis in Ordnung, Lage ist gut aber nachts sehr laut. Haben eigentlich jeden Tag für 1 Stunde mindestens Stromausfall gehabt. Frühstück war recht gut. Zimmer wird nur alle 2-3 Tage sauber gemacht
Stayed 3 nights in Mar 2018
Response from Lyn on 13 Jun,2018
Thanks for your comments! We're so sorry for incovenience that our neighbors have done. We promise to improve our service. Looking forward to seeing you again in your next holidays! God bless!

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2018

8/10 Good

Juiyu

Liked: Cleanliness, staff & service, property conditions & facilities
In Center of El Nido town proper
This hotel is in the town proper and very closed to ferry port, also to main shopping street. Quite and have view from their balcony. But the rate is a bit higher than their competitors. Generally this was a nice stay. And they have a branch in front of Beach. I just passed by and it looks notbad. Mayby Guest can check it out also.
Stayed 3 nights in Feb 2018
Response from Lyn on 13 Jun,2018
Thanks for choosing Relucio Inn! It's our pleasure to serve you better! See you again in your next holidays!God bless!

8/10 Good

Valdemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Vernünftige Unterkunft in zentraler Lage
+ Zentral gelegen + Gute und vielseitige Frühstücksauswahl + Nettes und hilfsbereites Personal - Trotz mehrfacher Verlängerung des Aufenthalts wurde das Zimmer nicht mehr gereinigt
Stayed 3 nights in Jan 2018
Response from Lyn on 13 Jun,2018
Thanks for choosing Relucio inn& felt sorry for the inconvennience!We promise to improve our service better particularly in housekeeping related. Our pleasure to have you here! See you again!

8/10 Good

Elia, Schweiz

Liked: Cleanliness, staff & service
Gut
Duschen ist nicht möglich! Wasserdruck ist so schwach das kaum ein Tropfen Wasser kommt. Ansonsten war das Zimmer sehr schön und sauber.
Stayed 2 nights in Jan 2018
Response from Lyn on 7 Mar,2018
Thanks for choosing us! We,'re so sorry for all the inconvenience you've got while on stay. We promise to improve our service. Thank & God bless!