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Reviews of Royal Elmount Hotel

3.5 out of 5
Royal Elmount Hotel
Royal Elmount Hotel, Ankaful Road, Elmina, Central

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Clifton

Travelled with partner
Liked: Property conditions & facilities
It was very loud. Couldnt get any rest and there is NO WIFI. I STAYED FOR 4 DAYS AND LEFT A DAY EARLY AS I HAVE TO HAVE CONTACT WITH THE OUTSIDE WORLD. I WILL NEVER STAY HERE EVER AGAIN!!!!
Stayed 4 nights in Dec 2023

6/10 Okay

Ruby

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort
Wouldn’t rate it!!!!
First glanced driving up looks beautiful but once in basic , nothing to shout about. It’s noisy from our room we kept hearing prayer calls from the distance no curtains so you get light in all night. It’s a shame because our rooms were upgraded and staff were friendly but if you plan to eat dinner forget it. It took 2hrs to get our meal when ordered because the same person serving is also the chef. Breakfast was cold and basic and when ordered because we didn’t like the free one it wasn’t great either pancakes tasted strange considering it took an hour to get it. Overall wouldn’t stay there again Could do better.
Stayed 2 nights in Nov 2023

4/10 Poor

Jerry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled of fumigation chemical, they don't accept payment by card, they dont offer toothbrush. The staff were amazing, the food was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Kennett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were great.
Stayed 1 night in May 2023

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and gave many recommendations. The room was nice, it could have used a softer bed.
Stayed 2 nights in May 2023

10/10 Excellent

Senyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a great accommodating staff. I would highly recommend this hotel.
Stayed 1 night in Apr 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 5 rooms here for my family. Very clean and spacious rooms. They can improve on their free breakfast offering. The small eating area with the tables not being clean timely, left room for flies to roam. If they can improve on this and make sure the food is fresh and hot, they will get 5 stars from me. Great staff. Very comfortable rooms.

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed wasn't too bad and the guys at the front were very nice. However the wifi was absolutely trash - totally unusable when it would connect which was not often. AC did work and cooled the room which was good though it took several hours to
Stayed 1 night in Feb 2023

10/10 Excellent

Phyllils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back again
Pictures do not do this property Justice it is an absolute gem
Stayed 1 night in Dec 2022
Response from REH on 18 Jan,2023
Thank you very much, Darren, for your very kind review. We absolutely look forward to hosting you again soon.

6/10 Okay

Rhoda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff's attentiveness, politeness and professionalism is unmatched. Very down to earth but professional. The pool is magnificent. The rooms are clean but really need to be modernised. Shower didn't drain properly and water was not hot. Breakfast was OK but not suited for outdoor service. The food was covered with flimsy cling film so flies were having a wonderful time. Food warmers didn't keep the food warm. There was no juice - just water and tea. Definitely room for improvement there to make it really feel like a poolside breakfast. Overall it's not a bad place to stay. The location on a hill is lovely and the buildings look good but next time I'll pay a little extra and just stay at Lemon Tree.
Response from REH on 18 Jan,2023
Thank you very much for your kind review and your very constructive feedback, Rhoda. We will take this away, and look to improve our offerings and our food safety. We are thankful for your business and hope to see you again soon.

8/10 Good

Shadrack

Stayed 3 nights in Nov 2022
Response from REH on 18 Jan,2023
Thank you for your review. Do come back again soon!

6/10 Okay

Harris, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The complimentary breakfast was very good and they brought it to the room because they didn’t see us come down for it. That was impressive. We were only there one night. Unfortunately the door to the room was a bit of a challenge to close but we made it work.
Stayed 1 night in Nov 2022

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, great large pool, good location away from traffic, clean, good breakfast, relaxing atmosphere, good service
Stayed 3 nights in Nov 2022

10/10 Excellent

ERIC, APOAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable and extremely courteous staff. Potential to eventually be one of the best lodging accommodations in that vicinity but the management needs to work on the minute finishes. Understand it’s newly built but those uncompleted finishes come at an exorbitant cost down the line
Stayed 1 night in Sep 2022
Response from Gabriel on 28 Oct,2022
Hi Eric,Thank you for your magnanimous review,You will be more exhilarated when you visit again.Hope we see you again soon

10/10 Excellent

Abena

Liked: Staff & service
We were very glad we chose this place. It is very nice and friendly atmosphere.
Stayed 1 night in Jan 2022
Response from Royal Elmount Hotel on 10 Jan,2022
Thank you, Abena, for your kind review. We are very happy to know that you enjoyed your stay with us. We look forward to providing you with amazing service and facilities again when your travels bring you back to Elmina. Thank you again. Take care!

8/10 Good

Van-Ess

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 10 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The unit we eventually ended up in was the Family Unit. Which had been revovated. I actually made the reservation for the Standard Double. But the Wifi would not work. Room was visibly dated. The Family was very nice. Strange though.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a safe space for a getaway and extremely close to cape coast
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the serene nature of the place, and on the Hill site gave us a nice view of the township. Excellent catering service. Room was fantastic. Royal Elmount should have additional facilities like pool site and Gym
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying there. The staff is very nice, the hotel is beautiful and located in a spacious area. There are nice restaurants down the street, about 5 mins drive.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Elmina
The owners of this hotel were very nice and accessible. I thoroughly enjoyed our stay. The next time we are in Elmina, we will definitely come there.
Stayed 2 nights in Jul 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love what the owners are doing
Absolutely adored the Ghanaian American owners. They were so hospitable and ensured we had a great experience. The staff went to market to pick up the items for our dinner after letting them know what we wanted?! This property is the closest to a western hotel that we experienced throughout our travels in Ghana. Highly recommend. Wish we had booked a longer stay. We liked Elmina (including the castle) better than nearby Cape Coast.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was superb. Quiet location for a nice weekend relaxation. Stuff were very friendly and attentive. Highly recommended. Will be staying there again.
Stayed 1 night in Jun 2019

8/10 Good

María

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean and we have a really nice breakfast. Just need to fix the doors of the rooms as it is a bit hard to close them.
Stayed 1 night in Sep 2022
Response from Gabriel on 28 Oct,2022
Hi Maria, thanks for the warm hearted review,We will take note of your complaint.Thank you for staying with us.Hope to see you again soon.