Emerald Pool

Prices in restaurant were higher than others in the area

The Staff are so kind and show what true customer service is. I also would like to send a special Thank you to Rose the day trip organiser, she is fantastic at her job. The location hotel is perfect a 5 min walk if that from the beach and easy access to nearby bars.The pool is also a nice size and breakfest has a nice selection.

My husband and I stayed here feb 14-17 in the honeymoon suite, which I found amusing as it was connected to the spa next door. It was complicated to find we were told to go back and forth from Railay Resort which is separate from Railay Village Resort but close to each other. We got frustrated and told the Railay Resort somebody from the Village resort was going to have to come get us because our travel was extensive and we weren't going to walk back again which they accommodated and someone came to walk us back with our luggage to the correct resort which we would've never found ourselves so beware of that. The room itself was cool, we had gotten used to the hard beds at this point during our travels but the a/c worked well. The Jacuzzi part of the suite was pretty it looks just like the pictures. Only inconvenience there was that the water never got beyond a luke-warm. Its close to lots of bars which is where we ate we thought the "restaurant" associated with the hotel was a waste of time but overall we spent more time away from the villa than inside it, it worked for our travels although I would recommend bringing some things (alcohol, ice, snacks) for the coming and going.