Mountain view
Check availability

Reviews of Terrace

3 out of 5
Terrace
Terracestrasse, 33, Engelberg, Canton of Obwalden

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 115 reviews" "
Rating 8 - Good. 59 out of 115 reviews" "
Rating 6 - Okay. 16 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Would be great if the breakfast time serve unit 11am
Stayed 1 night in Jan 2020

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location but disappointing in every way.
The hotel is impressive to look at both when you arrive and when you see it from the cable car as it has an imposing stance over the town. You can feel the former glory of the hotel which is desperately in need of a refurbishment, although the sauna has been updated and is rather lovely, though small. Breakfast was cold. Room service was very poor as guests are expected to collect the items they have requested from the front desk. I was extremely disappointed with the fact that the site says that rollaway beds are available but when you request one you are unexpectedly charged over £100 for an extra person and face a awkward argument with the personnel at check out. Disappointing.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Very good food and excellent service !
Stayed 2 nights in Dec 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for Engelberg
Having always seen the hotel on other trips here, we decided that it was just the place for a last-minute night's stay in Engelberg. A classic of the town, with lots of history - friendly staff, massive car park and spectacular views (and massive breakfast), just the job. And despite being up the hill away from the Titlis lift station, thanks to the James Bond-esque elevators, you're quickly delivered into the middle of town.
Stayed 1 night in Mar 2019

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We were here together with my friens. The staff was very nice and kind. Food was good and stay was a joy. Also spa down stairs was good.
Stayed 1 night in Feb 2019

8/10 Good

Bethan

Liked: Cleanliness, staff & service, room comfort
would recommend
Great location with easy access to the train station and the slopes for skiing. If you are eating in the town on a saturday night make a reservation during the ski season
Stayed 1 night in Jan 2019

6/10 Okay

Vidar

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It was probably a grand hotel some decades ago...
The hotel looks amazing from the outside, but not that great from the inside. This was probably a great hotel some 30-40 years ago, but big room for improvement today. In addition to looking a bit run down, the mattress in the room was simply terrible. I imagine it is what they offer prisoners. However, when I complained, I did get another mattress the last night (staff was in general doing their best - I was obviously not the first to complain). Breakfast buffet was also sub par for what I expect from a Swiss hotel and the ambiance in the room was more like a sports hall. But location is great with a view over Engelberg, the staff is doing a decent job offering service and the hotel looks nice on the outside...
Stayed 1 night in Jan 2019

2/10 Terrible

Matthias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost grandess in a globalized world
Just look for the existing reviews in the category terrible...the hotel is laid out to cater for big groups from India and China. The location, history and architecture of that old Grand Hotel Terrasse are very nice but this hotel lost its grandess a long time ago.
Stayed 1 night in Jan 2019
Response from Reservation Management on 17 Jan,2019
Thank you for your imputs. We are trying to improve constantly our efforts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing as well as the staff. I liked that the sauna was included. The only thing I didn't like was that the walls of the rooms were very thin.
Stayed 1 night in Dec 2018
Response from Reservation Management on 17 Jan,2019
Thank you very much for your imputs.

10/10 Excellent

danchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property: brekfast, service, care were all much better than expected and a very reasonably priced property

8/10 Good

Daniel

Liked: Cleanliness, staff & service
great view, good value
The location with a view to the Alps is unparalleled. The building and its rooms are a bit dated but still pretty good value.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on New Year’s Eve and it was great. Our room has a balcony that comes with an amazing view. Hotel breakfast has a good spread too.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, clean and nice breakfast. Close to Titlis station.
Stayed 1 night in Jan 2018

8/10 Good

Burt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great view
A little dated but still a very good hotel in Engelberg.
Stayed 2 nights in Dec 2017

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money - lovely breakfast and great staff. Fantastic views from all the rooms slight distance from town was the only downside

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Great style of an old grand hotel. Except that we were in the newer west wing which was a very small room. The elevator to the street was handy and the Breakfast was very good

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient hotel with great views.
We had a great stay here. The hotel staff was very friendly and the hotel was conveniently and perfectly located in Engelberg. The hotel is great for people skiing. It has a ski room to store all your items. The rooms are small but clean. The town is beautiful and there's not a bad view from any room. You will have great views of the Alps. The breakfast is free and delicious. Beautiful hotel all together and highly recommmend. PS the lift to get to the hotel is very unique and cool! It makes it very easy to go to town once you figure out where it is located.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Frank, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great first time in the alps
This was my first time snowboarding in the alps and what a mistake to wait this long. Hotel Terrace is a great location being on top of the hill looking out across the town to the ski resort.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

10/10 Excellent

clare

Liked: Cleanliness, staff & service
Response from Marcel on 16 Apr,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Response from Marcel on 16 Apr,2016
Dear Guest, Thank you for taking the time for your rating. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Huber, General Manager

6/10 Okay

Gabriela

Liked: Cleanliness
Disliked: Staff & service
Response from Marcel on 16 Apr,2016
Dear Guest, Thank you for taking the time for your rating. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Huber, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great service.
We enjoyed our stay in the hotel a lot. We stayed for a weekend, while snowboarding in Engelbeg Titlis. It is easy enough to get to the slopes from the hotel, just a short stroll from the hotel lift there's a bus stop with complimentary bus rides to the cable car station. The hotel has a ski room, play room and complimentary dance classes :-). Based on previous reviews and recommendations we booked buffet dinners at the hotel (as it was Valentines day and we were afraid we might not be able to get a table reservation in the village) and we were very happy with the choice and quality of meals. The hotel prepared a very special surprise for their guests on the Valentines day evening - prosseco reception, flowers for ladies, beautiful table setting and amazing cakes! The best part of our stay was that the hotel allowed us to use their shower facilities even after we checked out on Sunday and came back from the slopes in the afternoon. The room was basic but clean. It was located in the side wing of the hotel, which appeared to be a bit colder than the rest of the hotel and I personally found it too cold to sleep in but we only stayed 2 nights so didn't bother asking for an extra heater. Anything else we asked was addressed promptly so in general we were very happy with our stay.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Huber General Manager Hotel Terrace

10/10 Excellent

Indra, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Engelberg
Great little hotel, short walk away from town. Breakfast buffet was a bit simple but the dinner buffet was good. Hotel staff was also very helpful and accomodating.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber General Manager Hotel Terrace

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Terrace
Enjoyed the stay, good food and pleasant accommodation.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

10/10 Excellent

Robert, UK

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, Out of town, but in town
Really enjoyed staying here. Key things: It is a little out of town, but there is a system of tunnels and lifts (elevators, not ski lifts) which take you into town easily in a couple of minutes. Very cool. Very well organised - huge ski room, sauna room, etc. Breakfast looks like it's included for everyone - decent array of usual cold items + bacon and eggs There are two places to eat in the evenings, but we didn't try them - didn't look amazing. Main thing is don't be confused about needing to take a lift - it's an elevator, not a ski lift and it seems to be open 24/7
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

8/10 Good

Tim, Luxembourg

Liked: Cleanliness, staff & service, room comfort
Good location
A little bit old but a nice location. The hotel has a fantastic view of the village and the staff is friendly.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice Views. Small rooms
Enjoyed my stay. Good breakfast too. Loud music late was a downside.
Response from Marcel on 12 Feb,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager

8/10 Good

Rohit

Liked: Cleanliness, staff & service, room comfort
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

8/10 Good

Olivia, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alps
Had a lovely and relaxing stay at Hotel Terrace. Tucked away beautifully in the Alps. Great selection of complimentary breakfast, breathtaking scenery, really helpful and nice staff.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

6/10 Okay

Verified traveller

Liked: Cleanliness
Good hotel with optimal value for money
Budget hotel with central location and convenient. Restaurant food was good.
Response from Marcel on 12 Feb,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Well priced hotel
The hotel was nice, but the rooms were very old fashioned with very poor sound insulation.
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

8/10 Good

Nish

Liked: Property conditions & facilities
Hotel was lovely, we enjoyed the 2 night stay, view from room of mountains was amazing, the hotel is reached by 2 lifts and through the tunnel but we had no issues of waiting or anything, hotel entertainment was nice, Restuarant had either set meals or buffet so that was a bit disappointing and no room service, breakfast is brilliant, lots of choice, overall I would definitely stay there again
Response from Marcel on 28 May,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Huber, General Manager Hotel Terrace

8/10 Good

Stig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hisd
Bra boende med fina rum och toppen frukost . Hissen upp till hotellet gör att det inte blir så långa avstånd till backen
Stayed 4 nights in Feb 2020

8/10 Good

Simon

Liked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux. Personnels disponibles et attentionnés.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bästa läget, fantastisk utsikt, trevlig personal och fri uppgradering!
Stayed 1 night in Jan 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Guido, Zug

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Leiterin Restaurant (Frau mit Halstatoo) war sehr unfreundlich - Essen (Buffet und Frühstück) eher jugendherbergstil - Haus nur bedingt hundefreundlich (überall Verbotsschilder) - Zimmer einfach aber ok - Reinigungsservice hat Zimmer einen Tag vergessen - nachts ging Fernseher nicht mehr aus, da Batterie leer, war keine Batterie an Rezeption erhältlich - Fernseher war ganze Nacht an - ansonsten war die Freundlichkeit der Rezeption das einzig positive Merkmal - und die tolle alte Architektur und die beiden Lifte in den Ort - aber ansonsten ist das Haus eher eine aufgemotzte Jugendherberge, als ein Hotel
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Zimmer. Lage des Hotels hervorragend. Ich werde wieder kommen.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bergfrek
Zimmer war nicht so wie auf dem Bild, bei der Buchung. Die Matratze war wie ein Brett. Die Beleuchtung vom Hotel wunderschön, aber wenn man schlaffen möchte nicht von Vorteil (Im Zimmer war Tag hell)!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer war neu, stimmungsvoll; Das Frühstück-Buffet reichhaltig und toll..!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Aufenthalt
Das Zimmer mit wunderbarer Sicht auf den Titlis war sehr geräumig und praktikabel eingerichtet. Das Servicepersonal aufmerksam und zuvorkommend. Check-in rasch erledigt und alle nötigen Info's erhalten. Die Lage ist ausgezeichnet, zu Fuss ist es nur einige Minuten bis ins Dorfzentrum. Die Bar lädt zu einem Apero oder einem Gute Nacht Drink ein.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tolle Unterkunft mit Sauna, Tanzkurs und guten Essen!
Stayed 5 nights in Mar 2019