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"An excellent place especially if cruising "

"Beautiful classic hotel"

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"7th floor lounge is great. For guests who are jet lagged and have sleeping roommates, the 7th floor is a great place to hang out and read a book, watch TV, grab a snack and a drink, etc., in a very comfortable place. We also had a super rainy day and fortunately the hotel had plenty of extra umbrellas for guests who were caught without one. I made a note on a previous review about taking copies of ID for Japan residents, and a manager responded within one day, apologizing and saying that they were going to review that policy with their staff. I appreciated that my concern was heard. "

"Great location with many good places to eat and walking distance to the train stations."

"Excellent hotel. Staff are very friendly and helpful. Hotel is super clean and rooms are huge with big deep baths full of amenities. Would recommend! "

"This property is beautiful, one of the most incredible properties I've ever stayed at. Service is top notch, rooms are very clean with great amenities. The Lounge is stunning in the evening. 5 stars across the board and 10/10, HIGHLY RECOMMENDED!"

"Nice stay. Clean and comfortable room. Professional and Friendly Hotel Staff. Extra pluses- 7-11 convience store onsite, close proximity to major train station and good variety of restaurant options. "

"Nice room:) very clean and easy to use "