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Reviews of Courtyard by Marriott Frederick

3 out of 5
Courtyard by Marriott Frederick
5225 Westview Dr, Frederick, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 260 reviews" "
Rating 8 - Good. 79 out of 260 reviews" "
Rating 6 - Okay. 12 out of 260 reviews" "
Rating 4 - Poor. 11 out of 260 reviews" "
Rating 2 - Terrible. 6 out of 260 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Delonta, Any City

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay
Stayed 1 night in May 2024

8/10 Good

Joseph M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for one night, so it's hard to provide detailed feedback. The room was fairly spacious and the beds were comfortable. No complaints!
Stayed 1 night in Dec 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Staff & service, amenities
The concierge was mediocre (didn't even point us into he direction of our room), housekeeping forgot us the first day and even again after apologizing for the first time. The restaurant was closed our entire stay without any notice, so we had to go out to eat after a 5 hour drive. I didn't find out about about the pool and hot tub being closed until I got there. I have had better stays at hotels for half the price.
Stayed 3 nights in Dec 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Frederick, MD
Usually stay at the Hilton Garden Inn when in Frederick, MD (at least twice a year), but discovered online that the rooms at this Courtyard have windows that open, allowing fresh air into room. This was the only reason I booked at the Courtyard, last stay at Hilton room was very stuffy and smelled dusty. Found the Courtyard to be a great hotel, clean modern rooms, in much better shape than the Hilton. This Courtyard will be my new go-to hotel when visiting family in Frederick, MD.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cambria

Stayed 1 night in Nov 2023

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to many places we were visiting in Frederick.
Stayed 1 night in Nov 2023

6/10 Okay

elizabeth

Travelled with partner
We decided not to stay as the outside of the hotel was dirty and not appealing so imagined the inside was the same
Stayed 1 night in Oct 2023

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2023

6/10 Okay

Louis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Peter Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking distance to dining and shopping. Very easy access from 270. Great parking at hotel. Breakfast options at hotel are limited but there are good options very close by. Hotel is clean. Property condition is starting to show wear.
Stayed 1 night in Aug 2023

2/10 Terrible

Alex

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Location very convenient. Nearby restaurants and shopping.
Stayed 2 nights in Aug 2023

8/10 Good

Catherine

Stayed 1 night in Aug 2023

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Jul 2023

10/10 Excellent

Ki

Stayed 1 night in Jul 2023

10/10 Excellent

Nellwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Shalon

Business traveller
Liked: Property conditions & facilities
Disappointed given high reputation
Staff was friendly and helpful. Room was not serviced well nor cleaned. Trash was emptied and beds were made but dirty washcloths left in room, no evidence of vacuuming, nor sink being cleaned. Probably the worst for me was I was taking a shower and went to use the body wash, which was EMPTY! At that point, already in the shower and on a time schedule, I had to use shampoo as body wash. Not cool especially for a reputable hotel like Marriott. Bed and pillows were very uncomfortable and no extra blanket was provided, which became an issue when one guest needs cooler air and the other needs warmth.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but skip the meals
Great room with balcony. Hotel was lovely but in-house breakfast was pricey, especially as it was counter service and not even a full restaurant. Pillows and bed provided little support.
Stayed 1 night in Jul 2023

4/10 Poor

Hope

Stayed 1 night in Jun 2023

4/10 Poor

Lonnie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Would like to know why I was charged 150.00 extra for my room and I paid you 402.00 for my room can you explain the hidden fee for 3rd party booking
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shops and restaurants, we would stay here again. Room was comfortable and quiet . I would like to have a microwave in the room; a better placement of the TV so we could watch from the bed would be nice also.
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
An amazing stay. Clean -- rooms, hallways, down stairs bathrooms, pool area and lobby. Pleasant and helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff with great hospitality
Stayed 3 nights in May 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Stayed 1 night in Mar 2023

8/10 Good

Iletha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant was closed/suspended and this made it a stressful time to find a place to eat dinner.
Stayed 1 night in Mar 2023

10/10 Excellent

Anya

Stayed 1 night in Mar 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful. Seemed like a full house and it was still very quiet.
Stayed 1 night in Mar 2023

8/10 Good

Tineesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a good stay. I enjoyed my stay and the staff was friendly. Very clean hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and it was super clean!

10/10 Excellent

Shamia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool and hot tub look like it haven’t been cleaned since the place opened. It turned us off completely from swimming. Everything else though very nice

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff friendly. Hot tub was broken, no coffee was available. Maid service every other day, so had to ask for towels, etc.
Stayed 2 nights in Dec 2022

10/10 Excellent

Michael

Stayed 1 night in Dec 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Dinetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, and very comfortable
We come down to Frederick regularly to visit our daughter and this is definitely the nicest hotel we've stayed in. We just need a place to sleep, so we're not looking for much. But the room was very clean, as was the entire hotel. Nothing looked like it needed updating or repairs as we've seen elsewhere. Hotel was very quiet. We've stayed in some with super paper thin walls and this was certainly not the case. Room wasn't the biggest we've ever had, but was a nice size and the bed not being up against an adjoining wall was a very nice plus. Staff was super friendly and helpful. This will probably be our go to place from now on.
Stayed 2 nights in Aug 2022

10/10 Excellent

Niketh Srikanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room well maintained and hotel ambience is good. Pleasant stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved the room and the amenities. Staff was friendly and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Amanda

Stayed 1 night in May 2022

10/10 Excellent

Phileta, Southbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

kevan

Liked: Staff & service, amenities, property conditions & facilities
Food options around the hotel
Stayed 1 night in Feb 2022

8/10 Good

Azadeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Keith

Stayed 1 night in Jan 2022