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Reviews of Sequoia Inn

2.5 out of 5
Sequoia Inn
1655 Mall Drive, Hanford, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 504 reviews" "
Rating 8 - Good. 128 out of 504 reviews" "
Rating 6 - Okay. 44 out of 504 reviews" "
Rating 4 - Poor. 18 out of 504 reviews" "
Rating 2 - Terrible. 14 out of 504 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rowena

Travelled with family
Liked: Property conditions & facilities
I like the cleanliness of the room
Stayed 1 night in May 2024

2/10 Terrible

Irene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean
Stayed 1 night in May 2024

2/10 Terrible

Irene

Travelled with pets, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here over the weekend and I am bc extremely disappointed in the staff. There was multiple parties going on till 4 am which made it impossible to sleep, the hot tub was dirty and barely warm and the front desk was no help. Will not be staying there again.
Stayed 1 night in May 2024

6/10 Okay

monica, Santa maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked, it was easy to find from the highway and location.Very close to restaurants and shopping. I didnt like,the unfriendliness of front desk worker who checked me in.I felt un-invited and bothersome.
Stayed 1 night in May 2024

2/10 Terrible

Gabby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little place to stay, wonderful location!
Stayed 1 night in May 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice, clean, and have a big TV. Plus there is a pool, and a (carbohydrate) breakfast.
Stayed 1 night in May 2024

4/10 Poor

Krysta

Travelled with group
Disliked: Cleanliness, staff & service, amenities
There were soap wrappers in the shower, someones dirty socks under the chair, the AC and the Refrigerator were not cold, the room was kind of run down and the shower and sink faucet sinks both leaked all night. People on the balcony out side were loud and kids a floor above up ran around all morning statting very early. No protein choices for breakfast. The bed was comfy. Front staff was friendlier in the AM than in the PM
Stayed 1 night in May 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice and polite
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like staying here. Thank you.
Stayed 2 nights in May 2024

8/10 Good

Deborah, Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room.
Stayed 1 night in May 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from a very large mall. Also convenient to ST 198. Easy in, easy out.
Stayed 2 nights in May 2024
Response from Amariah on 7 May,2024
Hello Joe, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The staff were very nice. It was in a great location, near a lot of stores and restaurants.
Stayed 1 night in May 2024
Response from Amariah on 7 May,2024
Hi Mona, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how friendly n quiet n clean the room was
Stayed 1 night in Apr 2024
Response from Amariah on 30 Apr,2024
Hello Veronica, Thank you for your review, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 Good

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tv
Stayed 1 night in Apr 2024
Response from Amariah on 30 Apr,2024
Hello Gabriel, Thank you for your feedback. We appreciate it. I'm sorry to hear that you had an issue. Could you please kindly provide me with more information about the issue so I can address it. Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly. The rooms were good sized and clean. The breakfast was very nice.
Stayed 1 night in Apr 2024
Response from Amariah on 27 Apr,2024
Hi Eric, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

8/10 Good

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees where friendly
Stayed 1 night in Apr 2024
Response from Amariah on 27 Apr,2024
Hello Anthony, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

8/10 Good

Desteny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over charging on the deposit and charging the card for deposit upon check-in when they hold the card Upon check but still have access to the card When needed
Stayed 2 nights in Apr 2024
Response from Amariah on 27 Apr,2024
Hello Desteny, Thank you for your review. Please accept my sincere apology for not meeting your expectations, I can understand your frustration as we pride ourselves in giving the best possible guest experience, and I am sorry we fell short in this instance. We are working diligently to ensure all our rooms will meet and exceed guest’s expectation. We hope you would reconsider as we know we can meet your expectations. We appreciate your review, and we hope you can give us the opportunity to serve you again.-The Sequoia Inn Hotel Management

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All the pillows
Stayed 1 night in Apr 2024
Response from Amariah on 12 Apr,2024
Hello David, Thank you for your review. We appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

2/10 Terrible

Rebekah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Amariah on 12 Apr,2024
Hello Rebekah, Thank you for your review. Please accept my sincere apology for not meeting your expectations, I can understand your frustration as we pride ourselves in giving the best possible guest experience, and I am sorry we fell short in this instance. We are working diligently to ensure all our rooms will meet and exceed guest’s expectation. We hope you would reconsider as we know we can meet your expectations. We appreciate your review, and we hope you can give us the opportunity to serve you again.-The Sequoia Inn Hotel Management

10/10 Excellent

Allen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amariah on 11 Apr,2024
Hello Allen, Thank you for your review, we appreciate the feedback. Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amariah on 3 Apr,2024
Hi Santos, Thank you for your review, I appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Danielle, Tacoma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice, room was clean and the bed was comfortable. We would stay here again!
Stayed 2 nights in Mar 2024
Response from Amariah on 25 Mar,2024
Hello Danielle, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

6/10 Okay

Bilal

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for the price. Staff is great
Stayed 1 night in Mar 2024
Response from Amariah on 25 Mar,2024
Hello Bilal, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Bilal

Stayed 1 night in Mar 2024
Response from Amariah on 9 Apr,2024
Hello Bilal, Thank you for your review. We appreciate the feedback. Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Avery

Travelled with family
A very safe and relaxing clean and comfortable stay
Stayed 1 night in Mar 2024
Response from Amariah on 25 Mar,2024
Hello Avery, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my job and clean. Breakfast could be better, but it is free.
Stayed 1 night in Feb 2024
Response from Amariah on 25 Mar,2024
Hello Edward, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amariah on 25 Mar,2024
Hello Antonio, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

4/10 Poor

Jennifer D

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Amariah on 25 Mar,2024
Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

2/10 Terrible

Michael

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities looked tired and with a wall to wall perspex screen in front of reception - looked like a police station instead of a hotel lobby. Exhorbitant pet fee ($75 plus tax)
Stayed 1 night in Feb 2024
Response from Amariah on 2 Mar,2024
Hello Michael, Thank you for your review. Please accept my sincere apology for not meeting your expectations, I can understand your frustration as we pride ourselves in giving the best possible guest experience, and I am sorry we fell short in this instance. We are working diligently to ensure our property will meet and exceed guest’s expectation. We are saddened to read that you would not stay with us again. We hope you would reconsider as we know we can meet your expectations. We appreciate your review, and we hope you can give us the opportunity to serve you again.-The Sequoia Inn Hotel Management

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top two hotels
The two nicest hotel chains in Hanford are Sequoia Inn by the mall, and Comfort Inn in old downtown Hanford. But the Sequoia Inn is the nicest of the two.
Stayed 1 night in Feb 2024
Response from Amariah on 26 Feb,2024
Hi Kelly, Thank you for your kind review, we appreciate it. Thank you for staying with us and we hope to see you again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place lousy breakfast
It was a very nice hotel lousy breakfast
Stayed 1 night in Feb 2024
Response from Amariah on 17 Feb,2024
Hello, Thank you for your review. Coud you please provide us with more information so we can correct the issue? Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Really quiet atea
Stayed 2 nights in Feb 2024
Response from Amariah on 12 Feb,2024
Hi Rory, Thank you for your review. Thank you for staying with us at the Sequoia Inn, we hope to see you again soon.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Amariah on 11 Feb,2024
Hi Charles, Thank you for your review. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Clean and quiet. Staff very friendly.
Stayed 1 night in Jan 2024
Response from Amariah on 10 Feb,2024
Hi Marie, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Jonathon

Stayed 1 night in Feb 2024
Response from Amariah on 10 Feb,2024
Hello Jonathon, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Amariah on 10 Feb,2024
Hi Vanessa, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Mynette

Stayed 1 night in Jan 2024
Response from Amariah on 10 Feb,2024
Hi Mynette, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely be staying here again on our next trip
Stayed 1 night in Jan 2024
Response from Amariah on 10 Feb,2024
Hi Cindy, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Amariah on 10 Feb,2024
Hello Rosalie, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Nic

Stayed 1 night in Jan 2024
Response from Amariah on 25 Mar,2024
Hello Nic, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and the hotel was very clean.
Stayed 1 night in Jan 2024
Response from Amariah on 10 Feb,2024
Hello Ronald, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Margarita, Santa fe Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Located around several food options
Stayed 1 night in Jan 2024
Response from Amariah on 20 Jan,2024
Hello Margarita, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amariah on 20 Jan,2024
Hello Jaime, Thank you for your review. We appreciate it. Thank you for staying with us and we hope to see you again soon.

8/10 Good

Raimundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Handford Hospital.
Stayed 1 night in Jan 2024
Response from Amariah on 20 Jan,2024
Hello Raimundo, Thank you again for staying with us here at The Sequoia Inn Hotel. We appreciate your feedback, and we hope to see you again soon. -The Sequoia Inn Hotel Management

4/10 Poor

David

Business traveller
Pictures provided do not show the property as is. This is definitely does not deserve a 3 star rating
Stayed 1 night in Jan 2024
Response from Amariah on 14 Jan,2024
Hi David, I'm sorry to hear this, I apologize for the inconvenience. Could you please provide me with more information so I can do my best to correct the issue? I apologize again and thank you for staying with us.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Amariah on 10 Jan,2024
Hi Lisa, Thank you for your review, thank you for staying with us. We hope to see you again soon.

8/10 Good

Brandon

Stayed 1 night in Dec 2023
Response from Amariah on 10 Jan,2024
HI Brandon, Thank you for your review. We appreciate it. Thank you for staying with us. We hope to see you again soon.