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Reviews of HATAGO tenjin private

2.5 out of 5
HATAGO tenjin private
5-7-12 Tenjin, Chuo-ku, Fukuoka, Fukuoka-ken

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient Hostel
Keep in mind this is basically a hostel, though we stayed in a private room. The showers and lavs are on the second floor, though each floor has shared bathrooms. The place was extremely clean, very fresh clean linens. We were on the fourth floor, there is a small elevator, in a small room with a nice queen bed and a double futon for the floor. The two bunk rooms next to us were occupied by young women who were sometimes a little noisy when we slept late, but not overly so during the night. This is a convenient walk to Tenjin and the subway with a convenience store about a block away. It is right next to the main street through Tenjin with buses and taxis. Late check in was not really convenient but since they have a place to store your luggage it really did not cause a problem. Reasonable , clean and friendly folks there so it was comfortable,
Stayed 2 nights in May 2018
Response from SHI on 2 Jul,2018
Thank you very much for choosing our “HATAGO TENJIN” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit. We are very sorry for the problems caused regarding the noise, we will do our best to solve it as soon as possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff stay late to help me checkin
I stayed for 2 nights. The reason I give 4 star is because the staff was waiting for me for the check in. when I booked HATAGO tenjin private, didn't realize the check-in is until 10 pm, and my flight arrive in Fukuoka is 9:50 pm, so there is no way to get there by 10 pm. I also contact Expedia a day after my booking, but nothing can be changed. other than that, the room is clean and quiet. a window you can get some fresh air. Its a good deal for the price at this location. and the bathrooms are shared. I think Expedia and any hotel should WARN traveler which is fighting internationally, there is limited time window for the check-in, otherwise its going to be a very bad experience for the traveler.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機の洗濯槽を洗っていないのか、使ったら洗濯物に洗濯槽の汚れが付いてきた。 300円払ってそれはないだろ。 きたない
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

4/10 Poor

JO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Amenities
駅も近く綺麗で使いやすかったです。ありがとうございました。
Stayed 2 nights in Sep 2019

8/10 Good

SS, 東京都

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プラス点 清潔でシャワーの数も多い。 マイナス点 5Fに宿泊したがトイレは別の階に行く必要あり。
Stayed 1 night in Aug 2019

8/10 Good

IM, 神奈川県

Travelled with family and small children
Liked: Cleanliness, staff & service
とても、綺麗でしたが 洗面台が小さくて 顔を洗いずらいです。
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
各階にトイレがあると良いです、。５階にはなかったので。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 정말 좋습니다.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
壁が薄いので周りの声が聞こえる。寝にくい。
Stayed 1 night in Jun 2019

8/10 Good

JIN YOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
전체적 깔끔
호텔위치는좋았고, 시설도 깨끗했음
Stayed 1 night in May 2019

10/10 Excellent

Sooyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔,편리,만족
작은 공간인데도 불구하고 우선 너무 깨끗하고, 각종 공용시설과 도구들이 잘 갖추어져 있어 편리했고, 가까이에 전철역, 버스정류장, 택시정류장, 쇼핑시설, 공원, 미술관 등이 있어 생활하기에도 너무 편리함
Stayed 2 nights in May 2019

6/10 Okay

i86

Travelled with partner
Disliked: Staff & service
日付を間違えてしまったのですが、 まだ部屋があるとのことで 「ネットから予約してください」と御指南。 目の前にスタッフの方がいらっしゃるのに？？ 頑張って操作しておりましたが その間で埋まってしまったとのこと… もちろん仕方のないことですが… その間フロントの方はプライベートなお話をされていますし、なんとも悲しい気持ちになりました。 また、ダブルブッキングだったとの電話がその後かかってきたのですが、おそらく間違い電話かと思われます…。 自分が悪いのですが、なんとも言えない気持ちになりました。。。
Stayed 1 night in Apr 2019

10/10 Excellent

Hyeong-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일정이 텐진 역 주변에 많다면 추천
공용 화장실, 샤워실, 세면실을 이용하는 것에 불만이 없다면 추천. 객실 내 전기콘센트의 위치가 애매하고 갯수가 빡빡한 편. 긴 충전케이블과 멀티탭을 준비해가면 좋을 듯. 타 숙소 대비 훌륭한 위치때문에 이용했음.
Stayed 2 nights in Apr 2019

2/10 Terrible

Minjae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
한마디로 좋지않습니다
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

便所シャワーべつが別の部屋でビックリ‼️ 一緒だと良かった！
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
プライベートタイプの部屋なのにトイレも無く、5階から3階まで降りないといけない。不便です。
Stayed 1 night in Mar 2019

10/10 Excellent

HONGIL

Liked: Staff & service, property conditions & facilities, room comfort
깔끔하고 좋았습니다~
흡연실이었는데도 불구하고 담배냄새 없어서 좋았구 위치도 이동하기 편했습니다~!
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
(絕對不推薦)只是Hostel 不能說是Hotel
1. 房間小而且沒有廁所浴室 床單毛巾不會換 浴室在3樓 卻沒提供拖鞋 還要額外購買 2. WIFI連不上 3. 隔音很差 可以聽見隔壁日本人唱歌 4. 門鎖是密碼鎖 密碼鎖的卡片看起來很破舊 不知道用了多久 也不知道有沒有更新密碼 因為櫃台建議我們把貴重物品放置物櫃 建議把名稱改為旅籠天神私人青年旅舍 這不是旅館
Stayed 2 nights in Feb 2019

8/10 Good

Sh, South korea

Liked: Cleanliness, room comfort
시설도 깨끗하고 기본적인 것들도 잘 마련되어있었지만 드라이기가 딱 하나밖에 없어서 불편했고 다소 불친절했던 점이 아쉬운 점이네요. 한국인 입장에선 와이파이가 매우 느려서 답답했습니다.
Stayed 2 nights in Dec 2018

8/10 Good

정용준, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
장점 1. 텐진 한가운데에 있기 때문에 모든 교통시설과 관광지, 쇼핑몰 등에 접근하기 매우 편리함. 2. 식사 해결이 매우 편리함(숙소 내는 물론, 근방에 마츠야 텐진점 영업) 3. 당신이 한국인이라면 한국어 가능 직원이 근무하므로 소통하기 편리함. 단점 : 1. 별도로 객실별 슬리퍼를 제공하지 않으므로, 실외화 신은 그대로 움직여야 한다는 점 2. 샤워실에 탈의실이 딸려 있지 않아, 자칫 잘못하면 도난의 위험성 있음 3. 남녀 샤워실 구분이 문이 아니라 단순히 커튼 형식이므로(커튼 뒤 남자화장실 위치) 예민한 사람에게는 거부감이 들 수 있음.
Stayed 1 night in Nov 2018

6/10 Okay

tadano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

DASEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방과 샤워실 화장실은 굉장히 깨끗하고 만족스럽습니다!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from SHI Takase on 8 Nov,2018
この度は旅籠天神にご宿泊いただきありがとうございまいました。 またのご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近でとてもコストパフォーマンスが高い宿
地下鉄空港線の天神駅から、地下街を通り、徒歩で５、6分です。西鉄福岡（天神）駅までは、徒歩10分位いでした。スタッフの対応は非常に良く、英語も話せていました。施設もとても綺麗で、十分満足出来ました。再度利用させて頂こうと思っています。また、コンビニ、スーパーも近く、食事どころも近くに沢山あり、とても便利な所です。
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2018

6/10 Okay

K, 泉佐野

Liked: Property conditions & facilities
Disliked: Cleanliness
普通。
シャワールームの設備がとてもよかったのと トイレが綺麗でした。部屋も普通のビジネスホテルという感じです。 ベッドの下に誰かの靴下が落ちてて、 埃いっぱいでした。もうすこし掃除機頑張って欲しいです。あと愛想がない。
Stayed 1 night in Aug 2018
Response from SHI on 27 Sept,2018
この度は、数あるホテルよりHATAGO TENJINをご利用して頂き誠に有難うございます。 客室を気に入って頂き、大変嬉しく思います。 清掃が行き届かず、ご不快な思いをさせてしまい深くお詫び申し上げます。 今後このようなことが無いよう、スタッフ一同お客様に、快適にお過ごし頂けるよう努めて参りたいと思っております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
満足！
全体的に満足出来る滞在でしたが、キッチンにあるゴミ箱が溢れているのを、こちらが指摘しないとスタッフの方が気がつかなかったのは残念でした。 他は清潔でゆっくり出来ました。
Stayed 3 nights in Jun 2018
Response from SHI on 2 Jul,2018
この度は、数あるホテルよりHATAGO TENJINをご利用して頂き誠に有難うございます。 客室を気に入って頂き、大変嬉しく思います。またご利用頂けるとのお言葉まで頂き、感謝申し上げます。次回ご利用の際も同様にお寛ぎ頂けるよう、スタッフ一同更なるサービス向上に努めて参りますので、またのお越しを心よりお待ちしております。 ゴミ箱につきましては、大変ご不便をおかけしました。申し訳ございません。 今後このようなことが無いよう、スタッフ一同お客様に、快適にお過ごし頂けるよう努めて参りたいと思っております。

6/10 Okay

Sohee

Liked: Cleanliness, property conditions & facilities
벙이 너무 작아서 조금 답답하네요
Stayed 2 nights in Mar 2018

8/10 Good

yongmin

Liked: Property conditions & facilities, room comfort
soso
체크인을 빨리 해주셔서 좋았고 하지만 체크인 장소가 다른게 흠이네요...

8/10 Good

Sara, Tokyo

Liked: Cleanliness, staff & service, room comfort
很整潔 安全 鄰近天神
雖然乘坐地下鐵需要走一段距離，不過尚算方便。地方十分整潔、安全，惟女性浴室更衣的地方比較像日本的大浴場，需要與其他女性一同更衣。
Stayed 1 night in Apr 2018

10/10 Excellent

Kyuhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total satisfaction
Quite decent. Good communication. Receptionist speaks english well
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
素泊まりならね…
布団が床に直置き。ありえない。チェックアウトの件で営業時間に何度も電話するけど全く出ずにチェックインするのが大変だった。
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2018

8/10 Good

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
텐진에서멀지않음
텐진에서멀지않고 저렴하게즐길수있으며 화장실이외부에있는게조금불편하다면불편 그치만어디든갈수있는편리성하나는굿굿
Stayed 3 nights in Jan 2018

2/10 Terrible

Chen Jen

Disliked: Staff & service, property conditions & facilities, room comfort
爛透了！
好貴的房價，四人房250-300美金每晚！好小的房間，我訂的是兩個床，卻給我床加地墊，行李都沒地方放平！簡直是受騙了！共用浴室廁所！這種房價可以想像這種待遇嗎？
Stayed 3 nights in Dec 2017

10/10 Excellent

Jonghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고인 숙소!!
가성비가 굉장히 훌륭하다고 이야기 하고 싶습니다. 객실은 청결했고, 공동으로 사용하는 샤워실과 화장실도 흠잡을 때 없이 깨끗했습니다. 게다가 텐진역도 걸어서 5~10분거리에 있어 이동이 편리했습니다. 강력추천합니다!
Stayed 1 night in Dec 2017

10/10 Excellent

ジョージ, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅籠プライベート
前から旅籠というのに気にかけており、出張を気に利用させていただきました。とても快適でリラックスできました。
Stayed 1 night in Dec 2017

6/10 Okay

アジア格安旅人, japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
バックパッカースタイル
共同トイレ、共同洗面所、共同シャワー 、部屋にはTVなし、ビシネス用では無い バックパッカー向け施設にしてはコスト高 、出来立てだからまだ良いと思うが、女性はだれも入らない場所、古くなったら！だれがはいる。共同トイレはせめて！便座ク リーニングスプレーが欲しい！そして部屋 には使い捨てで良いからスリッパを！自販機でうるものなのかなぁ〜、
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1万円も出して、ゲストハウスとは思わなかった。 部屋には別途しかなく、トイレも洗面所もなく、最低。
一泊2000円くらいなら許せるが、1万も出してこれはないだろう ちゃんとゲストハウスと記載すべき もうエクスぺリアは使用しない
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, Clean and Comfortable
The room is clean, tidy and comfortable. It's near JR station and I recommend you to choose this hotel.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
3人部屋を予約したが、1人部屋の大きさで目を疑った。 もし部屋の広さとして十分なスペースがないのであれば、予約を受けるべきでない。
Stayed 1 night in Oct 2017