Hotels near Gala Yuzawa

"staff was really friendly "

"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already...

"It a nice little area around a ski resort area "

"我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色"

"アットホームで良い。"

"Not helpful to tourist, cannot reach the basic service standard a hotel ought to provide to tourist!"

"Nice and clean place with super friendly staff. Definitely will go back there again."

"My family had a great vacation at this hotel. It’s kid-friendly, and the children had a wonderful time playing in the snow. The breakfast was excellent! "

"風呂が広くてよいです。"

"The staff didn't give accurate information - all the staff were Chinese so both English and Japanese language was not clear. There are 2 separate buildings. It's a very steep hill to the hotel, so it was very tiring to walk carrying luggage. The bath was not available at the time that we stayed. The toilets are small. But the room was clean, comfortable, and warm. The showers were also hot, but the water pressure was a bit weak. There are better places to stay in this area."

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"清掃がされていて良かったです"