Hotels with Bars / Lounges in Gatlinburg

"Room was small , bathroom was tiny, hallway smelt strongly of mold, toilet paper was rough and we had to buy our own. Elevator was extremely slow. Breakfast was okay and bed was clean. The ac in the room barely worked. We set it to 58 and our room was still warm"

"Always a great stay at Park Vista. The hotel is immaculate, service amazing, and the pool area is sp much fun!"

"The room was clean and lovely, the jacuzzi was wonderful, and the bed was comfortable. The check in and check out processes were convenient and the front desk staff were very nice. "

"The Breakfast was really good, and our room was nice. We seen many bears and had a wonderful time walking around."

"Staff were awesome and really tried to make our stay better, which I appreciated. Unfortunately, the hotel itself is definitely due for a renovation. Our first room was not clean—the tub was heavily stained, there was hair on the wall and floor, and the toilet wouldn’t flush. We were moved to another room, which was an upgrade with a fireplace, but it still had issues. The fireplace had chipped rocks, the walls looked like they were mid-prep for painting, and the bathroom floor constantly had standing water with no clear source. We were on the 5th floor and the main elevator kept breaking down. At that point, we didn’t want to go through moving again, so we just made it work—but overall, the condition of the rooms really took away from the experience."

"Beautiful villas. Everyone is friendly. We will definitely go back. Except for one thing even tho it was clean the bathrooms need a little more cleaning there was a lot of hair. And the jacuzzi need more cleaning. Maybe you guys could run it after people leave because it had balls of hair coming out. When we turned on."

"Our room was clean except the floor looked like it hadn’t been vacuumed or mopped before our stay. We said something to the front desk about it and housekeeping came by and gave us fresh towels-not what we asked for. Other than the floor, it wasn’t a bad stay."

"My room was clean. Check in was fine, and the receptionist was pleasant. I didn’t use any amenities as the pool and spa were unavailable at the time. For the price it was fine. Don't expect front desk staff to go out of their way for you: the phone was not answered when I called the front desk and when I asked for a place to print pages I was just told no, I "just need to look it up baby doll" (I'm 50 years old). When I asked to mail a postcard I was also told no. Not "theres a mailbox..." just no. I've worked in the hospitality industry, and this isn't the response I was trained to give. Cleaning and breakfast staff were outgoing, friendly and pleasant. Despite having loads of laundry one lady asked how my day sightseeing went. I appreciated that. Other people definitely seemed like repeat guests so there's that. "