See all properties

Charme Hotel Hancelot

Hotel in Ghent with a bar

Choose dates to view prices

Photo gallery for Charme Hotel Hancelot

Living room
Meeting facility
Bathroom
Daily buffet breakfast (EUR 17.50 per person)
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is S$171
includes taxes & fees
23 Jun - 24 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Vijfwindgatenstraat 19, Ghent, 9000

What's nearby

  • Capitole Theatre - 6 min walk - 0.6 km
  • Ghent University - 9 min walk - 0.8 km
  • Saint Bavo Cathedral - 15 min walk - 1.3 km
  • Ghent Town Hall - 17 min walk - 1.4 km
  • Gravensteen Castle - 4 min drive - 1.8 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Panos - ‬8 min walk
  • ‪Holy Guacamoly - ‬7 min walk
  • ‪Bavet - ‬7 min walk
  • ‪Glazen Straatje - ‬7 min walk

About this property

Charme Hotel Hancelot

Boutique hotel
Consider a stay at Charme Hotel Hancelot and take advantage of a terrace, a garden and a fireplace in reception. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, luggage storage and a banquet hall
  • 1 meeting room, smoke-free property and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guest rooms at Charme Hotel Hancelot boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Ceiling fans and daily housekeeping

Languages

Dutch, English, French

Similar properties

1 bedroom, desk, blackout curtains, free WiFi

ibis Gent Centrum Opera

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, 296 reviews
The price is S$145
includes taxes & fees
30 Jun - 1 Jul
ibis Gent Centrum Opera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

Is Charme Hotel Hancelot pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charme Hotel Hancelot?

As of 22 Jun, 2025, prices found for a 1-night stay for 2 adults at Charme Hotel Hancelot on 23 Jun, 2025 start from S$170.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charme Hotel Hancelot?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Charme Hotel Hancelot?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Charme Hotel Hancelot?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is Charme Hotel Hancelot located?

Situated in Ghent, this boutique hotel is within a 10-minute walk of Small Beguinage Ghent, Capitole Theatre, and Ghent Public Library. Glass Alley and Protestant Church - Gent Centrum are also within 10 minutes. Ghent-Dampoort Station is 19 minutes by foot and Gentbrugge Station is 23 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 258 reviews
Rating 8 - Good. 107 out of 258 reviews
Rating 6 - Okay. 31 out of 258 reviews
Rating 4 - Poor. 8 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024

8/10 Good

Vahur

Liked: Cleanliness, staff & service, property conditions & facilities
Historical nice place!
Stayed 2 nights in Jun 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Charme

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Old fashion hotel in an old building, the furnishings we’re old fashioned and it was really cool. The breakfast was very good. It took us 10-15 minutes to walk to the center and the tourist attractions. There are some parking spots at the hotel, the best thing is to book in advance. The staff we met was friendly and we would absolutely recommend this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Stayed 2 nights in Nov 2023

10/10 Excellent

Laena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Liked: Staff & service

Beautiful but loud building

Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.
Stayed 1 night in Dec 2022

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a friend in the hotel. The room was huge and with beautiful classic design. The bathroom was also big with good shower. The breakfast was tasty and the workers were very very nice. It is 5 minutes wolkig from the city center. I'm very happy with the value for money
Stayed 2 nights in Oct 2022

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast, just not convenient to anything and no elevator
Stayed 1 night in Jul 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Once this probably was a nice shabby chic hotel. Due to lack of maintenance it’s lost all the ‘chic’ and is now only shabby. Cannot speak for every room but ours was definitely in need of a thorough refurbishment. No complains about cleaning. It was tidy enough. Good location with walking distance to the historical centre. Small garage available if you are driving. Need to be booked in advance. Advise to the owner. With a reasonable investment you can develop the garden. Renovate the rooms were it matters. Shower/wc. An uplift on the facade would also help.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, room comfort

Room 1A

Didn’t know what to expect but were pleasantly surprised. opposite.shabby Chiquita but in places a bit too shabby. Our Roman bath was interesting but plumbing much to be desired. Good for the tram system Would stay again
Stayed 1 night in Jul 2022

6/10 Okay

miguel

Disliked: Property conditions & facilities
Hotel needs a lot of maintenance. Floor too noisy. Hard to mix water temperature. Breakfast ok
Stayed 2 nights in Apr 2023

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel (just not good for a summer day)

The hotel is charming with its classic style. Even though it's an old building, it's well-preserved. Just the bathrooms, in my opinion, need some renovation. The bed was not very comfortable. It was a super warm day with no AC, just a small ventilator. There's no elevator, but ok. The breakfast was delicious with lots of options. The location is very good, close to the city center.
Stayed 1 night in Jun 2023

8/10 Good

filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Fruendy and helpful staff. Shame for not having parking space for me. They should have let me know as if i knew i would have booked elsewhere. I had to park in the city centre at a secure car park
Stayed 1 night in Jul 2022

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Character period peoperty let down by service.

A beautiful period property situated on the outskirts a few tram stops away from the centre. Staff effecient but little more. Room was found clean but massively let down by the lack of housekeeping. Towels never changed or even picked up off the floor. Consumables like water and tea-bags not replenished. Plug missing from hand-basin. Requested one from reception but nithing happened. Breakfast was varied and adequate but ran out if late and not replenished. Will we go back again? Not sure!
Stayed 3 nights in Jun 2023