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3.9 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, View (Hinterland view)
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room (Superior)
43 square metres
1 King Bed and 2 Single Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Family Room
30 square metres
1 King Bed and 2 Single Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, Ocean View
Room with view
35 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, Ocean View (Spa)
Room with view
35 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, View (Hinterland view)
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4.5-star beach hotel with a conference centre

Popular property highlights

Restaurant
Outdoor pool
24-hour business centre
Laundry facilities
Smoke-free property

Location

Located in the heart of Surfers Paradise, this luxury hotel is steps from Cavill Avenue and Timezone. SkyPoint Observation Deck and Surfers Paradise Beach are also within 5 minutes. Florida Gardens station is 21 minutes by foot.

Hotel features

Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre.

Room amenities

All 408 rooms provide conveniences such as fridges and coffee makers, plus balconies and flat-screen TVs with cable channels. Wireless Internet access (surcharge), room service (during limited hours) and hairdryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Novotel Surfers Paradise provides an outdoor tennis court, a spa tub and a fitness centre. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wireless Internet access is available at a surcharge.

This 4.5-star property offers access to a 24-hour business centre. Event facilities measuring 6749 square feet (627 square metres) include conference centres. This luxury hotel also offers tour or ticket assistance, multilingual staff and concierge services. Limited on-site parking is available on a first-come, first-served basis (surcharge).

Novotel Surfers Paradise is a smoke-free property.

  • Bar/lounge
  • Shopping centre on site
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Porter
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 627
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business centre
  • Concierge services
  • Conference space size (feet) - 6749
  • Conference centre
  • Outdoor tennis court
  • Laundry facilities
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 408
  • Number of floors - 36
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis court
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • Spanish
  • Japanese
  • Thai
  • Filipino
  • Chinese
  • Portuguese
  • Korean

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Novotel Surfers Paradise offers 408 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 49-inch Flat-screen televisions come with premium cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Fridge
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cots/infant beds
  • Cable TV service
  • Flat-panel TV
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Electric kettle
  • Balcony

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and at the weekend between 6 AM and 11 AM.

Hanlans Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Only service animals are allowed

Union Pay

Parking height restrictions apply

Debit cards

Number of children who can stay for free – 2

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
  • Self-parking fee: AUD 17.00 per day
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast
  • Novotel Surfers Paradise Hotel
  • Novotel Surfers Paradise Surfers Paradise
  • Novotel Surfers Paradise Hotel Surfers Paradise

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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