Skip to main content

Neptune Resort

3.5 star property
Neptune Resort offers a perfect balance of relaxation and convenience with its spa tub and outdoor pool—an urban retreat that rejuvenates the senses.

Choose dates to view prices

Located steps from Pacific Fair Shopping Centre, Neptune Resort offers a peaceful escape amid activity. Unwind in the sauna, stay fit at the gym, or relax in the garden. Guests love the helpful staff and convenient shopping access.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One Bedroom Apartment

Private kitchen

One Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Ocean View Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

  • Sleeps 5

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, iron/ironing board

Superior One Bedroom Apartment- low floor

  • Sleeps 2

View all photos for Superior Apartment, 1 Bedroom, Garden View

Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Sub-Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Apartment

Individually decorated, individually furnished, iron/ironing board

Superior Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

Individually decorated, individually furnished, iron/ironing board

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2

View all photos for 2 Bedroom Ocean View Sub-Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Sub-Penthouse

  • Sleeps 4

View all photos for 2 Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Superior Apartment

  • Sleeps 4

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located near the beach, Neptune Resort is in Broadbeach, a neighbourhood in Gold Coast with great shopping. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Wet'n'Wild Gold Coast. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Seniors Tennis Club or Gold Coast Turf Club. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like whale watching. Visit our Gold Coast travel guide
Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Aerial view of Broadbeach with the convention centre and casino on the Gold Coast
    Gold Coast Convention and Exhibition Centre
    9 min walk - 0.8 km
  • Stars at Surfer Paradise Gold Coast Australia
    The Star Gold Coast
    9 min walk - 0.8 km
  • Pacific Fair Shopping Centre
    3 min walk - 0.3 km
  • The Oasis
    5 min walk - 0.5 km
  • Dracula's Cabaret
    5 min walk - 0.5 km

Getting around

  • Broadbeach South Light Rail Station
    3 min walk
  • Varsity Lakes Station
    19 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    32 min drive

Restaurants

  • Room81
    5 min walk
  • McDonald's
    6 min walk
  • No Name Lane Espresso
    1 min walk
  • Outback Steakhouse
    6 min walk
  • Betty's Burgers & Concrete Co.
    6 min walk

About this property

Neptune Resort

Hotel near The Star Gold Coast
A short walk from Gold Coast Convention and Exhibition Centre, Neptune Resort provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the steam room or the hot tub. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • An outdoor tennis court, a front desk safe and barbecues
  • Tour/ticket information, smoke-free property and a vending machine
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All rooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Separate baths/showers and hairdryers
  • 45-inch TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Similar properties

Balcony
Meriton Suites Broadbeach, Gold Coast
  • Pool
  • Washing machine
  • Dryer
  • Free Wi-Fi
9.2 out of 10, Wonderful, 4,545 reviews
The price is S$137
includes taxes & fees
30 Mar - 31 Mar
Meriton Suites Broadbeach, Gold Coast
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 per cent for credit card payments
The front desk is open from Monday to Friday (8:30 AM to 5:00 PM), Saturday to Saturday (8:30 AM to 2:00 PM) and Sunday to Sunday (9:00 AM to noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort have a pool?

Yes, this property has an outdoor pool.

Is Neptune Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neptune Resort?

Self-parking is free at this property.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Neptune Resort?

Checkout is at 10 AM.

Where is Neptune Resort located?

Located in Broadbeach, this hotel is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach are also within 3 miles (5 km). Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Neptune Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 357 out of 681 reviews
Rating 8 - Good. 231 out of 681 reviews
Rating 6 - Okay. 68 out of 681 reviews
Rating 4 - Poor. 19 out of 681 reviews
Rating 2 - Terrible. 6 out of 681 reviews

Reviews

10/10 Excellent

Keegan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, friendly staff, will stay again
Stayed 4 nights in Jan 2026

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Stayed 5 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Stayed 7 nights in Dec 2025

10/10 Excellent

Marith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, near the beach and shoppingsenter.
Stayed 10 nights in Dec 2025

10/10 Excellent

Louise Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartment & lovely pool area.
Stayed 7 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, location, friendly staff.
Stayed 6 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff were friendly. We had everything we needed
Stayed 7 nights in Dec 2025

10/10 Excellent

Franz

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jaimee

Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Stayed 5 nights in Dec 2025

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff were very polite and helpful. Great value and service!
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable room with good facilities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and overall a great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and happy to help.
Stayed 4 nights in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Room was clean and welcoming
Stayed 3 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Apartment was comfortable and roomy. Staff dealt quickly with minor maintenance issue
Stayed 5 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Great room, good view and nice staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robyn Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. We stayed in a quality apartment that had everything we needed. Great pool, spa, gym at resort. Easy walking distance to shopping, restaurants, trams and buses. Highly recommended.
Stayed 7 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean tidy and comfortable good location will be back.
Stayed 5 nights in Jun 2025

8/10 Good

Shayle

Liked: Staff & service
Really great location
Stayed 8 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, room had everything I needed. Shopping close by, beach close by, easy walking even to connect with tours. Tram was across the street to get anywhere along the coast there, even to Brisbane. I was told fares are only .50cents, including all the way to Brisbane, did not comfirm it, but information was given to me by a reliable source.
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Gym pool close to shops restaurants beach clean room great bed
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to shops and casino, enjoyed our stay here
Stayed 10 nights in Apr 2024

10/10 Excellent

Lani-Rose

Liked: Cleanliness, amenities, property conditions & facilities
All of the above. Arrived early and because the room was ready, reception allowed an early check in. Which I really appreciated. Place was lovely and clean with a washer and dryer to clean my clothes. Everything went smoothly with my booking through Expedia, no flaws whatsoever. I thoroughly enjoyed my stay and will highly recommend to others and would love to visit the Resort again in the future. 10/10 stay :)
Stayed 6 nights in Nov 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls weekend away

Quite comfortable large room Accessible to transport shopping and dining
Stayed 9 nights in Jun 2025