Granite Falls Hotels from S$91

"Great staff, very welcoming towards pets. Pool and hot tub were not in working condition and looked like it had not been maintained for years. Should not be listed as an amenity."

"Ride to the casino was great!"

"Perfect location to stay close to where we needed to be. The room was clean and the bed was comfy. The staff was very nice. We felt safe whenever we walked to from our car."

"We loved our stay here! The bed was very comfortable, the room was clean, and it was incredibly quiet—exactly what we were hoping for. We originally booked in part because of the breakfast omelette bar, which unfortunately wasn’t available during our stay. However, it wasn’t a big deal because the breakfast that was offered was still great. Check-in was smooth and welcoming. We were given a king room on the 4th floor, which was perfect. A nice bonus was the secure underground parking garage, and the elevator takes you directly to it, which made everything very convenient. Overall, we had a great experience and would definitely stay here again."

"This is in the perfect location for visiting family in Lake Stevens"

"A few improvements would make this a nice property. The TV did not work, and staff could not get it working. There were no options in the room for a non coffee drinker. The bed mattress was lumpy and soft like it had seen better days. Sheets had a lot of pilling. Front Desk Paul was a gem, and very pleasant. Wanted to like this property and give the management an opportunity to make it up to us. We paid to have the room upgraded and got a room where not all amenities were working. The refund was $22.00 and hardly covers the upgrade cost. Next time will go to the Marriott by the courthouse. "

"Customer service needs attention. Walked in to book 2 rooms. The guy at the front desk was on phone for about10 minutes. I think his name is (Toni) Asked for room rates, rates were about 30$ more per room than online prices. Asked questions about pool timing and rooms. Very unpleasant to answer the questions. Paid my deposit for two rooms, one with the card and another room by tapping the same card. He said he shouldn’t technically be accepting that because I used 2 different methods with same card. Not sure how it matters if paid by tap or swiping or inserting. Not sure if he knows that if the card is tapped it shows a different number on the system. Went to get dinner after getting the keys done. Came back to find out both the room keys were not programmed. All 4 keys for both rooms not working. Went back to get it programmed and the staff again unhappy to reprogram. Gave me a free advice not to keep the keys with any devices/phones etc. All together just the staff was very unpleasant and not helpful. Hot tub worked great. But yellow color for pool water. Nice comfy beds some chirpy noise through out the night. No drinking water bottles so make sure carry drinking water specially if you are traveling with kids. Good breakfast and easy check out. "

"Yes"

"How to switch rooms as the heater was falling off the wall and not working. New room was better but touted as a non smoking room and smelled like cigarettes and now all my stuff smells like cigarettes. In the middle of the night several times someone banged on the door several times Incoherently. I did not feel safe there was sketchy people all around there were drug deals going on upstairs downstairs downstairs and all around. Never again."