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"Great location but always felt busy and crowded. Elevators took a long time. "

"Excellent staff, room service, quiet helpful staff."

"The hotel is spectacular!! Location is perfect! The hotel staff is friendly and super helpful and receptive. Would definitely stay there again. "

"Great hotel with fantastic views, friendly staff. Room was small but I loved having a bath tub. Coffee in the room was a plus. Lots of eating and drink places, snacks nearby. About 10 min walk to subway. Safe and a convenient store nearby. 5 min walk to tower hill and tower bridge and pier to catch water uber "

"Reception staff. were great. Breakfast included."

"Great welcome on arrival staff very polite courteous and friendly. Room very clean. Bed and pillows very comfortable. Bar staff excellent. Breakfast great. Shuttle to terminals great service. I will rebook again for my next pre flight night stay over "

"Great short stay in London at a very convenient location. "

"This hotel was absolute ideal for us. We needed a twin room close to the Piccadilly Theatre. We were a couple of mins walk away! Check in took seconds. Room had no window but good air con and was in no way stuffy. It was spotless had two single very comfortable beds. It was silent which was amazing given the location. Bathroom was quite big and had shampoo and shower gel. We had paid in advance so check out took seconds again. I can highly recommend this hotel for anyone looking for a base in the city centre. We will definitely stay here again!"

"Great location "