H10 Hoteles, Greater Antilles hotels

"All I can say is I wish we were still there. Second stay and both were amazing. Staff are so lovely. Service is great. Feels like family."

"Incredible stay, the service could be better, but overall would highly recommend"

"Loved it"

"Unfortunately, what was meant to be a relaxing vacation turned into a deeply unpleasant and distressing experience. First and most concerning, I became ill after consuming food at the resort. I experienced severe nausea and repeated vomiting, which significantly impacted my ability to enjoy the trip and required me to remain confined to my room for extended periods. This raises serious concerns about the food safety standards at the property. Additionally, the condition of the room was unacceptable. I encountered cockroaches inside the room, including near sleeping and bathroom areas. This is completely unacceptable for a resort of this category and price point, and it made the environment feel unsanitary and unsafe. Service issues further compounded the situation. Room service and housekeeping were not provided for two consecutive days, even after I made multiple requests at the front desk. During this time, garbage accumulated, and basic cleanliness was not maintained. Similarly, obtaining fresh towels was an ongoing struggle. Despite repeated requests, towels were either delayed significantly or not provided at all, leaving us without essential amenities. Another major issue was the reliability of basic utilities. The electricity would go out multiple times a day, including during the night. In a hot climate like Punta Cana, this made it extremely difficult to sleep without air conditioning or a fan. Waking up repeatedly due to heat and discomfort"

"Second time visiting, definetly won’t be my last!"

"The beach and pool were both fantastic. The staff was incredible and super kind. Would recommend this place to everyone. "

"Nice room"

"Clean room, good food, courteous staff , great beach, various pools, good drinks and a great time"

"Everything was perfect! We couldn't find anything wrong. The food, the staff, the whole structure, luxuries, how peacefully it was and well-maintained. We made an upgrade at the check in and they even add extra benefits for us including a free spa that was amazing. We enjoyed every moment and definitely we're planning on coming back."