Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews of Dyo Suites

4 out of 5
Dyo Suites
Ari Velouchioti 5, Rethymno, Crete

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 47 reviews" "
Rating 8 - Good. 8 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were wonderful! Would highly recommend.
Stayed 1 night in Oct 2023
Response from Alex on 25 Oct,2023
Dear Alexandro,Thank you very much for your excellent rating regarding your recent stay at Dyo Suites.We are looking forward to welcoming you back again soon!Warm regards,Dyo Suites Team

10/10 Excellent

Roland

Stayed 1 night in Oct 2023
Response from Alex on 22 Oct,2023
Dear Roland,Thank you very much for taking the time to review your recent stay at Dyo Suites Hotel. We are very happy that you had a beautiful stay and you enjoyed everything.We look forward to welcoming you back again soon!Warm regards,Alexandra IeronimakiHotel Manager

10/10 Excellent

Troy

Stayed 1 night in Oct 2023
Response from yiouli on 18 Nov,2023
Thank you a million for the appreciation!

10/10 Excellent

leeann emily stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our whole experience. Staff were very friendly, hotel was clean with a lovely relaxing atmosphere, breakfast was amazing. I could go on. Definately worth a visit if in Rethymno.
Stayed 5 nights in Sep 2023
Response from Alex on 22 Sept,2023
Dear leeann,Thank you very much for sharing your recent holiday experience! We are more than happy to read that you enjoyed your stay!It has been a great pleasure accommodating you!Warm regards,Alexandra IeronimakiHotel Manager

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here, stayed for 6 nights, the team are so friendly and helpful, love to quirky design features, the ambience is so relaxing, the breakfast gorgeous, cocktails some of the best we have had the luck to enjoy. Definitely want to return soon
Stayed 6 nights in Aug 2023
Response from yiouli on 22 Aug,2023
Dear Sue,Reading your review we are feeling so grateful for your appreciation of our hard work and dedication to our guest's experience in our property!We would really love to welcome you back!All the team of Dyo Suites

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Hotel Manager on 20 Jul,2023
Dear Daniel,Thank your very much for the top rating!We are looking forward to accommodate you back to our hotel soon!Best regards,Alexandra IeronimakiHotel Manager

10/10 Excellent

Grant, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all lovely, so friendly and happy. Room was extremely comfortable and very clean. The breakfasts were outstanding. The hotel has its own section of beach directly opposite which is free to use if you are staying at the hotel. Good restaurants nearby. Excellent stay
Stayed 4 nights in Jul 2022
Response from Mary Flokopoulou on 17 Jul,2022
Dear Grant, Thank you very much for your kind words. Looking forward to accomodate you again someday in the near future. Best regards, Mary Flokopoulou Hotel Manager

10/10 Excellent

Vedika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was wonderful. Clean & great location!
Stayed 4 nights in Jun 2022
Response from Mary Flokopoulou on 16 Jul,2022
Thank you very much for your review. Your feedback is the most valuable gift for us. Best regards

10/10 Excellent

Fanni

Stayed 6 nights in Jun 2022
Response from Mary Flokopoulou on 16 Jul,2022
Thank you very much for your review. Your feedback is the most valuable gift for us. Best regards

10/10 Excellent

irene

Stayed 1 night in Jun 2022
Response from Mary Flokopoulou on 16 Jul,2022
Thank you very much for your review. Your feedback is the most important thing for us. Best regards

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel all around
Stayed 2 nights in Sep 2021
Response from Mary Flokopoulou on 21 Sept,2021
Dear Jesse, thank you very much for your feedback. Hoping to seeing you again in the future

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent breakfast, very convenient beach access and nice sun beds. Food in the beach bar also excellent quality and value. Alexa in the room is a nice touch.
Stayed 3 nights in Aug 2021
Response from Zoe Braouaki on 6 Sept,2021
Dear Anna, Thank you for providing us with your review and for choosing the Dyo suites for your holidays! We are happy to read that you fully enjoyed your stay and the relaxing atmosphere in our hotel. As our main goal is to provide the authentic Greek hospitality combined with high level services, your review is the best reward for our team. We hope that we will have the pleasure of serving you again in the future and thank you once again for your time. Best regards, Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located boutique hotel
A charming boutique hotel within a short walk of Rethymno old town. The staff were very helpful and the room was well appointed but a little tired. Our only 2 minor concerns were that we did not get the jetted tub on our balcony as booked and street parking is hit and miss. All in all it was good value for money.
Stayed 3 nights in Aug 2021
Response from Mary Flokopoulou on 2 Sept,2021
Dear Paul, First of all we would like to thank you for choosing to stay in our hotel Dyo suites . Thank you for letting us know about your experience. We apologize if some incidents did not meet your expectations and appreciate you taking time to share your concerns. Regarding the parking, unfortunately it is not in our hand to change it, once the city is build that way. Also, it is not allowed from the municipality to have private spots on the street. We would like once more thank you for choosing to stay with us and we hope to have the chance to accommodate you again in the future. Kind Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fancy and modern property, nice bed, awkward layout of shower
Stayed 1 night in Sep 2019

10/10 Excellent

asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We had a lovely stay there. The apartment was great and the service excellent. The staff were always happy to help and you felt like a valued customer there.
Stayed 5 nights in Sep 2019
Response from Manousos Lagoudakis on 3 Dec,2019
Dear Asif, Thank you so much for your nice review and for your kind words. We are really happy that had a nice stay with us f and hope to accommodate you again in a not too distant future. Kind regards, Manousos Lagoudakis Owner & Manager

10/10 Excellent

MariaSalova, Saint-Petersburg, Russia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awesome place for resting. Very cool rooms design, super friendly staff and comfortable environment.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff very accommodating and the service was impeccable. Food amazing and the hotel is just amazing. Right across the road from the beach.
Stayed 1 night in Sep 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Alfredo, London, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great views. Liked the area so much we stayed an extra day. Breakfast is amazing. Will stay there again.
Stayed 1 night in Jul 2019

10/10 Excellent

Boyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very approachable and helpful. The room was excellent as was the breakfast
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Standard room, but high price
Very standard room for the high price. Have stayed in many hotels for business and pleasure and was expecting to be be wowed, but was not. Nice staff and great breakfast.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fantastic view
We just spent a day at this hotel and really wished could spend more time. The location and view is just incredible. The hotel staff were very helpful and friendly. the breakfast was outstanding and we really loved it.
Stayed 1 night in Apr 2018

10/10 Excellent

Stefano , Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Crete
Beautiful designer appartments with private beach facilities. Staff is incredible, they took good care of us.
Stayed 5 nights in Oct 2017

10/10 Excellent

Hayley , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, top class service
Just returned from a fantastic trip to Crete, staying at this beautiful hotel. We could not have asked for anymore. Even prior to our visit I was in contact with the hotel manager Giannis, he was so helpful and gave us all the information we needed about transfer from the airport etc. When we arrived Giannis greeted us with a warm welcome, and gave us a tour of the room and the hotel facilities. The room was ultra modern and the view out onto the ocean was phenomenal! During our stay Giannis and his team of staff could not do enough for us, a top class service. The hotel is located right on the beach, and we made full use of the beautiful sun beds that the hotel provided. All in all beautiful hotel, perfect location and friendly staff. We will certainly be returning back!
Stayed 5 nights in Jul 2017

8/10 Good

Jean Francois

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Apprécier le restaurant moins l hôtel
Derrière une certaine modernité, la TV est HS, aucune réparation, se garer dans la rue faisait partie des agréments, le prix est aucunement justifié, néanmoins le restaurant magma est excellent, service impeccable, petit déjeuner excellent.
Stayed 2 nights in Jul 2021
Response from Mary Flokopoulou on 25 Jul,2021
Dear Jean Francois, We would like to thank you for your review regarding your recent experience at Dyo Suites. We would like to assure you that guest's feedback is taken into serious consideration towards the way for improvement. Please allow me to clarify that on our page it was never mentioned that we are offering a free parking place, once the city is build that way, that very few hotels are having their own private parking. As for the problem of television, because the solution had to come from an external partner, it was very difficult to find it and solve it in such a short time. However, we understand your frustration and we are really sorry about that. We would like to once more thank you for choosing to stay with us and we hope to have the chance to accommodate you again in the future offering our best self. Kind regards, Front Office

6/10 Okay

MATHIEU

Liked: Property conditions & facilities
Disliked: Staff & service
Très décevant. Very deceiving
Hôtel Très décevant. Accueil désagréable, au bord de la route, service minimal (sauf au petit Dej qui est amusant mais jus d’orange en boîte) pas de ménage un jour sur deux, pas de café ni thé dans la chambre). Eau chaude inexistante donc pas d’utilisation du jacuzzi qui était sale de toutes les manières.
Stayed 2 nights in Oct 2020
Response from Dyo Suites on 23 Nov,2020
Dear Mathieu, Thank you very much for your kind words. We are sorry that we didn't reach your expectations of our hotel. First of all, we would expect that our customers would arrive in Greece well informed for the situation concerning their accommodation due to Covid-19. Thorough health and safety training measures have been put in place for all members of staff, including the correct procedures for wearing the personal protective equipment, social distancing awareness and case notification protocols. In this matter is included the registration papers that you have to complete with the arrival to a hotel. We are sorry that you misunderstood our way of doing things, but we are following the lines that the goverment has given to us and that's the only way of preventing or locate any possible case. Furthermore, daily housekeeping is now forbidden by the local authorities and many amenities such as minibar,coffee machine,cups,menu had to be taken away. The housekeeping service, as well as bedding and linens clean and change frequency has now been reduced to 3 days. Additional housekeeping service can be provided under certain conditions and upon request. So, we weren't informed that you wanted a daily housekeeping. Finally, it is very important to have the feedback from our guests during their staying, so our staff could be able to fullfil our customers requests, for instance the hot water or the dirt in the jacuzzi that we didn't know about. We are looking forward to accomodate you again in the future. Have a nice winter and stay safe!

10/10 Excellent

Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was just perfect! The indoor jet bath was amazing. Staffs were super friendly from the reception to the beach. The room was nice and modern. Perfect place to stay in Rethymno.
Stayed 1 night in Jul 2020
Response from Mary on 5 Aug,2020
Thank you very much for your kind words. Hope to see you soon in the future. Have a nice summer! -Dyo Suites

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Morgenessen ist Super👍Das Personal sehr hilfsbereit und freundlich. Wir werden sicher wieder dieses Hotel besuchen.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zeer aardig en behulpzaam personeel. Elina en Zoë waren gastvrij en hielpen vakkundig en professioneel. Gaven informatie over leuke restaurants en bezienswaardigheden. De chef in de keuken was geweldig ; het ontbijt zeer luxueus en heerlijk Het eten s avonds was top; helaas nog weinig mensen die er aten zodat we twee maal alleen in het restaurant zaten. Maar echt een aanrader om daar te dineren!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel est très sympa, les chambres sont agréables, propres, et bien décorées. Le personnel est aimable et la nourriture très bonne
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderno, camere ampie, personale gentile e premuroso, dolcetto in camera a fine giornata
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
We booked for only one night and therefore wanted to have a check-in at 2pm. In the end, we waited for 3 hours to check-in. They offered us some drinks after we waited for 2 hours. We didnt expect to be treated that way considering the price of the room (230€ per night). Other than that the room was really nice and completely new (we were the second guests in the room). The staff was really nice, the receptionist helped us to find a good restaurant. The best about the whole stay was probably the breakfast! They didnt have a buffet but a menu and it was really delicious :)
Stayed 1 night in Jun 2019

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Fab, Ornex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sûrement un des meilleur séjours que j'ai fait. On était en couple, mi-septembre, avec beaucoup d’envie de se relaxer après une année lourde. Ç’a été parfait, nous avons appréciée tout de ce séjour a Crête chez Dyo Suites: le goût pour les détailles, la propreté, l’atmosphère souriante, et la qualité de la nourriture et du service. Nous gardons aussi un très bon souvenir de l'equipe: Giannis, Viviana, Zoe, Lazaros, Alexa :-)
Stayed 7 nights in Sep 2018

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, moderne et élégant. L'accueil est fantastique et mention spéciale pour le petit déjeuner très très copieux et succulent. Nous avions la suite Rubidium avec sa sublime terrasse face à la mer : très confortable mais à noter qu'il y a beaucoup de passage sur la route et que le vitrage ne masque que très peu le bruit. En avril, cela ne nous a pas gêné maos attention en été !
Stayed 2 nights in Oct 2018

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Sehr freundliches Personal, tolle Bedienung, auch am Strand mit leckerem Essen und feinen Drinks - das Frühstück ist grossartig! Der Manager vom Hotel hat uns bei einem Problem sehr nett geholfen, vielen Dank dafür!
Stayed 7 nights in Sep 2018

10/10 Excellent

Piotr

magical place
Fantastic view, jacuzzi in the room, great service and fantastic food. Truely recommend!
Stayed 2 nights in Sep 2018

10/10 Excellent

Nicolas

Un cadre sympathique, l’hotel est très bien situé. Juste un regret sur les finitions qui ne sont pas toujours au top. Néanmoins le personnel est très gentil à l’ecoute et toujours souriant. Un petit déjeuné copieux et avec beaucoup de choix, toujours très bien présenté.
Stayed 5 nights in Aug 2018

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number one in Rethymno
Excellent service, nice staff. Absolutely great breakfast and chef who prepares you whatever you like also for a dinner. Very nice beach and cleane promenade towards the old town.
Stayed 6 nights in Aug 2018

10/10 Excellent

Patrick, wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel direkt am Strand
Sehr modern schöne Zimmer. Das Hotel ist schön klein gehalten so kommt eine familiäre Stimmung auf. Immer wieder gerne.
Stayed 7 nights in May 2018

8/10 Good

B, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neue Design Suites in zentraler Lage am Strand
Den Aufenthalt haben wir sehr genossen. Wir haben das vorgefunden, was wir auf Grund der Informationen und vorherigen Bewertungen erwartet haben. Eine sehr moderne, entspannte Atmosphäre zu einem guten Preis-Leistungsverhältnis.
Stayed 14 nights in Sep 2017

8/10 Good

vdSijde, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly small hotel Nearby beach and okd town
Very very nice staff ! Clean rooms and beach towels every day. Breakfast with lots of choice. Staff always happy to help you. Drinks and food can be ordered also for the beach when you are there and they will bring it to you. Free waterbottle is brought to the beach as well
Stayed 7 nights in Sep 2017

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Το προτεινω ανεπιφυλακτα!!!
Εξαιρετικη εμπειρια!!! Ολα ηταν υπεροχα!!! Πραγματικα αξιζει τα χρηματα του. Και ειλικρινα, το προσωπικο ηταν το καλυτερο ολων!!!
Stayed 4 nights in Sep 2017

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Le personnel de l'hôtel est chaleureux et très professionnel. Nous avons passé 10jours au dyo suites hôtel et nous en avons été très satisfait. La chambre est charmante, le jacuzzi est très agréable, la literie confortable, le balcon orienté face à la mer. Le petit bémol selon moi et le choix très pauvre pour le petit déjeuner et le manque d'une carte indiquant qu'ils font des jus de fruits frais, des omelettes, oeufs brouillés, oeufs aux plats, pancakes et crêpes. Cependant, les serveuses sont très sympathiques et ne manquent pas de vous demander ce qu'il vous ferait plaisir pour le petit déjeuner. La plage est top avec des lits de plage à disposition pour les clients de l'hôtel ainsi qu'une bouteille d'eau. Pour le déjeuner, ils proposent des clubs sandwich, hamburger, salades et pates. Encore une fois, juste dommage qu'il n'y ait pas un menu. En conclusion, c'est incontestablement un super hôtel qui n'est pas parfait mais qui est vraiment excellent.
Stayed 10 nights in Aug 2017