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Reviews of Petit Palace

4 out of 5
Petit Palace
Fira, Santorini

Reviews

9.8

Exceptional

Rating 10 - Excellent. 389 out of 453 reviews" "
Rating 8 - Good. 48 out of 453 reviews" "
Rating 6 - Okay. 11 out of 453 reviews" "
Rating 4 - Poor. 3 out of 453 reviews" "
Rating 2 - Terrible. 2 out of 453 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, welcoming and helpful - they made the stay very enjoyable. In particular, Penny and Vagos. The view is simply breath taking. The rooms are spacious with a view of the caldera from every balcony. Food was delicious. This will be my hotel to stay at when I return without a doubt! Best hotel in Santorini, highly recommend.
Stayed 2 nights in May 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was very spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Petite Palace was straight out of a fairytale!! The staff were so friendly and welcoming which made me feel at home right away! I will always come back the next time I am on the island!
Stayed 2 nights in May 2024

10/10 Excellent

kenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Petit Palace was perfect!!! The staff treated my partner and I like a King and Queen. From we entered the property the manager greeted us and gave us not only a run down of the hotel but also the surrounding areas and activities available. Any and everything that we needed could be booked through them with little hassle, even before we arrived to the island. Kostos’, the manager, warmth and hospitality trickled down into the other staff and that made our stay amazing. The breakfast at this hotel is overlooking the caldera and is a la carte. Free freshly made breakfast that is restaurant quality and made with love…all you can eat. Also, the restaurant Elia was so amazing that we ate there 3/5 nights. We had to force ourselves to eat somewhere else within Santorini for dinner and still deem it to be the absolute best food on the entire island. Our stay at this hotel was the best in ALL of our European tour (Rome, Lake Como, Bellagio, Switzerland , UK, Venice, Athens) and it was the most affordable. If you are considering booking this hotel…the answer is absolutely yes. We met so many different couples from all over the world and racial background and everyone bragged on how amazing the view and service was. No one could believe the hospitality at this place. The Petit Palace took “Greek Hospitality” to a whole new level. We have plans to return as often as we can.

10/10 Excellent

shabnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay,the staff was so nice and friendly,the manager was so kind ,a wonderfull view for sunset that i had experienced in this hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The nighttime manager was a dream.
Stayed 3 nights in Apr 2024

10/10 Excellent

nidhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Mariano

Stayed 6 nights in Oct 2023

10/10 Excellent

Francisco, GUA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel in Santorini was nothing short of a dream come true. This is, without a doubt, the best hotel experience of my life. Everything, and I mean everything, exceeded my wildest expectations. The staff’s dedication to excellence, the culinary delights that graced my palate, the luxurious rooms that felt like a piece of paradise, the surreal and awe-inspiring landscape, and those legendary Santorini sunsets – it was all beyond compare. If you’re looking for an experience that defines perfection, this hotel is where you’ll find it. Five stars are just the beginning of what this extraordinary place deserves. Thank you!!!!!!!!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Staff top notch and manager hands on and exceptional service. Courtesy shuttle to Fira was amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

starla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I have ever stayed ln. The manager and staff were extremely accommodating. The views were amassing and the breakfast was great. Highly recommend!
Stayed 2 nights in Oct 2023

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

Matteo

Stayed 2 nights in Oct 2023

10/10 Excellent

deborah

Stayed 2 nights in Oct 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service, amenities
I will start with the positives: Amazing view, super friendly staff, breakfast, and lunch were really good. I had read the reviews before booking and knew that there was a lot about the bathrooms. To be honest I was very disappointed with our room. It was damp and moldy and had a ton of flies. I also had a pair of lululemon leggings go "missing" from my room. The plunge pool was also very cold water, which I was not expecting. I would not recommend having dinner at the hotel, it wasn't very good. I feel bad giving a negative review because everything besides our room was great about this hotel. If they just updated the rooms even a little, it would make a huge impact.
Stayed 6 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Holly

Stayed 4 nights in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary visit
Great service very clean. They gave us the wrong room at check in but when we brought it to their attention they gave us the correct room. Everyone we encountered was absolutely lovely. The breakfast was outstanding.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ir beautiful
Stayed 2 nights in Sep 2023

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Petit Palace was wonderful. This hotel has an absolutely amazing view that did not disappoint! On our first stay in Santorini we didn't have a caldera view so we were SO happy that we chose to stay at a place with an amazing view like this. The hotel staff are all incredible, they are so kind and will do anything to make your stay enjoyable. The food in the restaurant is absolutely amazing as is the breakfast, omg! We were blown away by the food here, among the best on our entire trip to greece and various islands. We highly recommend staying here and know that you won't be disappointed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louis, Belmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the suites were absolutely stunning. The bed was comfy. Breakfast was made to order. Coffee excellent. Croissants were warm n fresh. One of the prettiest spots on the earth, IMHO.
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel. Private nice views and out of the busy towns.
Stayed 1 night in Aug 2023

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a Spectacular View! The most amazing staff with Special Thanks to V, Penny and Fay for making our trip Extra Special. We look forward to returning soon.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the pool the views breakfast was good as well
Stayed 3 nights in Aug 2023

8/10 Good

mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second hotel we stayed at in Santorini. The breakfast is excellent as well as the pool. It is further away from downtown Santorini and can be more costly for transportation. Views are amazing!
Stayed 2 nights in Aug 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with extremely helpful and friendly staff!
Stayed 3 nights in Aug 2023

10/10 Excellent

Glynis

Travelled with partner
Liked: Amenities
Excellent experience at petit palace. Beautiful views from everywhere. Shuttle to fira. Staff was extremely kind and helpful. Delicious breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

efuru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Stayed 4 nights in Aug 2023

10/10 Excellent

Charles D

Travelled with partner
Liked: Amenities
Beautiful views and sunsets, great kind staff, excellent breakfast and great dinners. Staff Was amazing! Would prefer more towels and toiletries, but overall clean room large enough, great personal balcony, lots of steps but discover the hidden 2 man elevator, helps on tired evenings. Overall wonderful hotel. Renting a car was a breeze with the wonderful help of the staff! Would greatly recommend renting a car for a few days, makes the stay even greater! Highly recommend!!!
Stayed 6 nights in Aug 2023

10/10 Excellent

Poulheria

Stayed 3 nights in Aug 2023

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views and gorgeous rooms. Breakfast was awesome too and they were very helpful with suggesting different sights and restaurants. Nice that is wasn’t in a crazy busy area so not crowded with tourists. Loved it all!
Stayed 2 nights in Aug 2023

8/10 Good

QUYEN THI LOAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, quiet, friendly staff, elevator. The room can be cleaner. Housekeeping needs to be improved
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic two story room with a private plunge pool that was very large. Amazing view from the pool deck and balcony. Best hotel breakfast we've ever had and we have stayed in many nice hotels. Excellent dining choice with amazing views. Extremely welcoming and friendly staff. We will come back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has out of this world views. The staff are all so friendly and welcoming.
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the property are very clean and beautiful. There is also great views of the ocean and caldeira.
Stayed 2 nights in Jul 2023

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I will focus on the positives - the views are absolutely stunning, reception staff are incredibly nice and professional and the food is absolutely amazing! Unfortunately my interactions with reservations agent, Neili were frustrating prior to my check-in and also upon arrival who did not action my email requests for my stay despite acknowledging my email was received. Also as an Expedia Gold member she told me the “extra perks and benefits” referred to by Expedia mean an extra charge which is ridiculous as that would mean they wouldn’t be a perk or benefit!
Stayed 2 nights in Jul 2023

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose the Petite Palace for its location, amazing views to the Caldera and elegant property rooms. It was the most beautiful experience we've had in our years of travel. Compliments to the Petite Palace manger, their staff and wonderful chef(s)....they are very polite, service oriented and have wonderful smiles :-) Thank you so much for making our trip to Santorini filled with a lifetime of beautiful memories. Cheers
Stayed 4 nights in Jun 2023

10/10 Excellent

Jérémie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, amazing view, amazing breakfast..I think it’s the best hotel of the island…
Stayed 5 nights in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Eliran

Stayed 3 nights in Jun 2023

10/10 Excellent

Enrique

Stayed 5 nights in Jun 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful it takes your breath away
Stayed 3 nights in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Yan Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff service! Would be nice if there were more times available for the shuttle into Fira.
Stayed 4 nights in May 2023

10/10 Excellent

Monica, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Beautiful view and staff always very helpful. The food was great. We stayed in a room with the hot tub on patio, and it only got up to 35 degrees Celsius, not really hot, but they did their best.
Stayed 3 nights in May 2023