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Reviews of Tequila Sunrise B&B - Hostel

2 out of 5
Tequila Sunrise B&B - Hostel
Ruta 5, 7-33, Zona 4, Guatemala City

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Get cheap place to stay, near supermarket and feed places to eat. Also near imagraction offices of Guatemala
Stayed 1 night in Nov 2022

10/10 Excellent

Jean-Jacques

Liked: Staff & service, property conditions & facilities
Staff very friendly
Stayed 5 nights in Nov 2022
Response from Cris on 15 Nov,2022
Thank you for staying with us.Best wishes.

2/10 Terrible

Maya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person seemed to be really annoyed that guests were checking in at a place that offers their space to visitors. I understand if you’re tired and not an evening person, but you don’t have to be rude to us about that, talk to your supervisor about maybe having a different shift or something. There was also a lot of disorganization around charging us and we were asked to pay again for our booking when we’d already been charged but they couldn’t find that information on their end. The room smelled like ancient, neglected church pews and was windowless unlike the photos. The bathrooms are grungy and look as though you’re one step away from contracting a bacterial skin infection. My partner and I could hardly sleep and luckily had only booked one night. Do not recommend this place, avoid if you can and only go as a very last resort.
Stayed 1 night in Oct 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and amazing location.
Stayed 3 nights in Jul 2022
Response from Cris on 12 Jul,2022
Gracias por elegir Tequila Sunrise GT, te deseamos lo mejor.

6/10 Okay

Aaron, Lake Atitlan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly. Good restaurants close. Not a bad place but dont be fooled by the pics. Good option if youre looking to cheap out and arent worried about comfort.
Stayed 2 nights in Dec 2020
Response from Hostal Tequila Sunrise. on 16 Dec,2020
Thanks for your comment.

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020
Response from Admin on 29 Apr,2020
Thank you, take care.

10/10 Excellent

matt, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.An easy walk to the Metro.The property is secure and in a good area.
Stayed 1 night in Jan 2020
Response from CRISTHIAM on 5 Feb,2020
Thank you for your comment, we hope to see you again. come back soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty place - will not stay here again.
The dirtiest hostel you will ever find. How does this hostel even stays in business? May be because of the misleading pictures? This place is so dirty you will not even believe!! So noisy at night with such a bad breakfast,..they don't even have milk/creamer for coffee & the lady gets irritated even just for asking. Don't even mention the bathroom -- it is the worst hostel I have ever stayed in my life. Don't be mislead by the pictures, its a nasty place. It will ruin your trip for real.
Stayed 1 night in Mar 2019
Response from Tequila Sunrise. on 13 Mar,2019
Thank you for your comment, we work to be better, we appreciate that you inform us if you see something that you do not like, our goal is to give the best service.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and comfortable!!!! I really like this place.
Stayed 1 night in Mar 2018
Response from Admin on 27 Feb,2019
We appreciate your comment, we are at your service.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018
Response from admin on 25 Oct,2018
Agradecemos su puntuacion para el hostal, nos gustaría que nos ayudara con alguna recomendación al respecto de su estadia.Saludos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from Admin on 5 Oct,2018
Thank you for rate the hostel. We are working for improve our services.Greetings.

4/10 Poor

Shoshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4
לא נקי,רעש עד אחת הלילה של כל חבורת הנוער ששהתה במקום.ריח של טחב בחדר
Stayed 1 night in Jul 2018
Response from Thanks for your comment on 3 Aug,2018
Thanks for your comment, we will make everything better

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
No too hard to find
Arrived in the evening, I attempted to pay in US dollars which wasn't accepted and I hadn't exchanged my money yet. But then I paid with my cards and it didn't work the first few time if you have a Canadian visa I found they have some difficulty on Guatemalas visanet. Otherwise the stay was good breakfast was pancakes and fruit
Stayed 1 night in Apr 2018
Response from Thanks on 9 Jun,2018
Thanks for your comment

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very good place to stay and cheap
Response from Rafael on 23 Feb,2018
Thank you for your kind comments, we like that everything went well in your stay, we hope you come back.

4/10 Poor

Stephanie, Zurich

Disliked: Cleanliness, room comfort
- hair and mysterious spots on the bed sheet - floor in the showers and bathrooms wet and dirty - no toilet paper on 4/5 occassions - safe area with many good restaurants nearby
Stayed 1 night in Feb 2018

6/10 Okay

Ariel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Viaje con amigos
Amable el personal, pero la comodidad de las camas y almohadas era muy mala.
Stayed 1 night in Apr 2023
Response from Admin on 4 May,2023
Estimaod Ariel, tomaremos en cuenta su comentario para mejorar el estado de las camas y almohadas. Siempre puedes pedir ayuda al encargado para hacer cambios durante tu estadia. Te deseamos buen viaje.

10/10 Excellent

Rolando

Stayed 1 night in Nov 2022

4/10 Poor

Ana Maria

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó nada y preferí no bañarme pq me dió cosa hacerlo ahí.
Stayed 1 night in Jul 2022
Response from Recepcion on 13 Jul,2022
Estimado huésped, lamentamos que no haya sentido la confianza de acercarse al encargado para solicitar ayuda. Contamos con 3 secciones de sanitarios y duchas compartidos los cuales están disponibles para todos los huéspedes ya que como lo indica su reservación los servicios de duchas y sanitarios son compartidos para la habitación que reservó. Nos hubiera gustado poder ayudarle durante su estadía. Le deseamos lo mejor. Saludos.

8/10 Good

Ariel

Travelled with group
Liked: Staff & service, property conditions & facilities
Bueno en buena ubicación.
Buen lugar en ubicación adecuada. Aunque las camas podrían ser más cómodas, y algunos detalles de limpieza a mejorar. Muy buena atención.
Stayed 1 night in Mar 2021
Response from Tequila Sunrise. on 10 Mar,2021
Gracias por su comentario, tomaremos en cuenta sus sugerencias , Que tengan Buen Viaje.

8/10 Good

Gustavo Adolfo

Liked: Property conditions & facilities, room comfort
Fue una buena experiencia fueron muy amables los anfitriones
Stayed 1 night in Jan 2020
Response from Administración on 6 Feb,2020
Gracias por elegir Tequila Sunrise , te deseamos buen viaje.

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la terraza q tienen, y la cercania de muchos lugares donde divertirse
Stayed 1 night in May 2019

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Fue buena experiencia
Stayed 1 night in Jan 2019
Response from Admin on 16 Jan,2019
Gracias por tu comentario, esperamos verte de nuevo!

8/10 Good

José, Belize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muy bien ubicado, acceso formidable y cerca de zona de restaurantes y vida nocturna
Stayed 1 night in Oct 2018
Response from Administración. on 30 Oct,2018
Agradecemos su comentario, es muy importante para el hostal, le deseamos feliz viaje.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Admin on 5 Oct,2018
Thank you for rate the hostel. We are working for improve our services.Greetings.

4/10 Poor

Sofie

Liked: Staff & service
Prix plus cher là bas
Stayed 1 night in Aug 2018
Response from Administrador on 29 Sept,2018
Nous apprécions votre commentaire, cela nous aide à améliorer les services et les tarifs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación y comodo
La ubicación del hotel es muy buena, fácil de moverse a cualquier punto de la ciudad. Las habitaciones privadas son cómodas e higiénicas. Buena atención y ambiente. El desayuno continental es bueno.
Stayed 2 nights in Aug 2018
Response from Admin on 1 Oct,2018
Agradecemos su comentario , es muy importante para nosotros. Saludos.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Administration on 1 Oct,2018
We appreciate the rate for the hostel, It is very important for the hostel and other travelers.

10/10 Excellent

Juan, El Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito y los precios son los más cómodos que he encontrado, un buen lugar con parqueo, limpio y seguro ubicado en una buena zona
Stayed 1 night in Jul 2018
Response from Gracias on 5 Aug,2018
Gracias por su comentario, nos agrada que su estancia haya sido buena en Tequila Sunrise.

8/10 Good

Verified traveller

Liked: Staff & service
Estuvo bien
El internet no es bueno y necesita mantenimiento en general, las fotografías del área de litera no son las que ofrecen en realidad
Response from Gracias. on 11 Jun,2018
Agradecemos tu comentario, en las fotografías se muestra lo que vendemos, sin embargo estaremos mas al pendiente de cualquier pequeño detalle.

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Rafael on 23 Feb,2018
Gracias por sus amables comentarios, nos agrada que todo fue bien en su estadía, esperamos que vuelva.

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gusto porque es un lugar tranquilo y pequeño, en general todo estuvo muy bien.
Stayed 1 night in Dec 2017
Response from Rafael on 24 Feb,2018
Gracias por sus amables comentarios, nos agrada que todo fue bien en su estadía, esperamos que vuelva.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buen ambiente con personal amable, menos los dos tipos que trabajan en la tarde. Fue una experiencia agradable
Stayed 28 nights in Oct 2017
Response from Jefe de recepcion on 10 Dec,2017
Gracias por sus comentarios, tomaremos cartas en el asunto para que no vuelva a pasar, gracias por hacernos llegar sus criticas.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para escaparte
un lugar maravilloso, con personas maravillosas, que nos atendieron súper bien, esta centrico y muy seguro, volveré seguramente. El lugar súper limpio
Stayed 1 night in Aug 2017

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, económico y buena ubicación
Un hostal muy bonito. Instalaciones excelentes, muy bien cuidadas, con varios baños y duchas disponibles, wifi en todas las instalaciones, el comedor al aire libre muy bien para inicial el día con fruta y hotcakes. El personal muy amable. La habitación privada pequeña pero muy cómoda. En especial lo elegí por contar con parqueo privado, pero todo me gusto. La ubicación es ideal: a un par de cuadras del área de restaurantes y vida nocturna 4° Norte; cerca de zonas 1, 9 y 10 para movilizarse en vehículo; a dos cuadras de estación de Transmetro para movilizarse caminando.
Stayed 2 nights in Jul 2017

8/10 Good

Leonel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bonito
La estadía fue corta pero fue agradable, el hotel se encuentra en buena zona y cerca del aeropuerto. excelente para conocer la ciudad
Stayed 1 night in Jul 2017

10/10 Excellent

ELISANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy bién todo, el chamo Cristian muy servicial y atento, me la pasé super, con ganas de volver...muchas gracias