Dear Mr. Gregory,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our accommodations clean and safe during your stay. Providing a comfortable and secure environment for our guests is always our top priority.We're also glad to hear that you found the nearby shopping and dining options convenient. We strive to offer a location that offers both comfort and convenience to enhance our guests' overall experience.We look forward to welcoming you back in the future and providing you with another excellent stay.

Dear Takashi san,Thank you for providing us with your valuable feedback regarding your recent stay at our hotel. We appreciate your detailed review, as it helps us understand where we are excelling and where we need to improve to better serve our guests.It's great to hear that you found our hotel to be a good value for money and that you appreciated the cleanliness, our staff's service, and the design of our facilities. We are always committed to maintaining a clean and welcoming environment for our guests.We also appreciate your honesty in pointing out areas that need attention. We understand that ongoing construction can be disruptive, and we apologize for any inconvenience you experienced due to this. The presence of a chemical smell, ants, and issues with hot water and sound insulation are certainly matters that require our immediate attention. We will address these concerns to ensure a more comfortable stay for all our guests.Regarding the keys and breakfast, we appreciate your feedback and will consider your suggestions for modernizing our key system and potentially offering breakfast options in the future.Once again, we apologize for any inconvenience you faced during your stay. We value your feedback, and it will help us make necessary improvements to provide a better experience for our guests. We hope you will give us another opportunity to host you in the future.Warm regards,Jervis SantosResident Manager