Palace Resorts, Gulf Coast of Mexico hotels

"Rooms were clean but a little outdated. Staff and food were great. Overall this is a good hotel to stay with family."

"Amazing in every way"

"Very good"

"Kid friendly"

"Yep all good for me"

"The hotel is very clean and rooms were cleaned daily, the staff was tremendously helpful and very friendly. The only issues I had was the pillows are horrible, it’s right on a main access road to the beach so is very loud and it’s open concept so you hear everything in the halls and lobby even on the third floor, the hours are very odd for an adults only as the bar is only open from 11am to midnight and the buffet is not all day. The food however was excellent especially the Italian restaurant! It’s nice and close to the pier to go to Cozumel as well as great shopping and night life! Definetly a pros and cons resort"

"The experience and atmosphere was fun and friendly. All the amenities and pools were in a somewhat localized area so it’s easy to learn the ground. Spa was *chef’s kiss*. The food was pretty good as well. Room Service was FAST. The hotel rooms need a little maintenance; for instance a little rusting around the light fixtures and tub and the Sky Lounge planks need replacing. I didn’t get the wine pairing at SHE that I was promised but the food was good. "

"Lazy river was perfect"

"nice property , be aware of the ALL INCLUSIVE OPTIONAL ... I har red reviews previously posted so i know i made sure i picked the All inclusive option just to be told at check in i didnt have it . I tripled check i picked it bit Expedia nost have a glitch ( as i was told) long story short i had to buy the all inclusive at the resort when i could have booked a different resort that had all inclusive at the same price. Expedia is no help , they always have issues when it comes to costumer service its a joke "