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"We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible "

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"Exceptional property, luxurious rooms and professional, gracious service. My daughter got sick on a holiday weekend and the staff managed to find a physician to come to the room to treat her. They went out of their way to make the stay comfortable and special for us. The room was well appointed and always cleaned or turned down in an inviting way. They have a firepit and rocking chairs out in the cloister area - which was very charming and decorated for the festive holiday season."

"Best city located hotel in Naples area"

"Our thanks to the Ms TATIANA, the breakfast greeter, is consistently outstanding, exceeding my expectations every time. On the other side, some Credit goes to the breakfast buffet service: Great team: IDA D , IMMA , FEDERICA A,LAMIA, ARIANNA P and EMANUELE whom we have make it a must to congratulate before leaving and promised them that we will be back with great pleasure. They were polite ,professional and competent. This cozy restaurant has left the best impressions! Thumbs up for PATRICIA(room-attendant).The room was so crisp ,wrinkle-free bed linens without any creases. Looking forward to staying with you in the future. What a great place"

"One of my best hotel i stayed ever. Best staffs, best works and meals also for the service. "

"Very nice clean rooms with decent street view. "

"The staff was highly attentive to our needs during our stay, including preparing a breakfast box for us to take along when we told them that we could not stay for our paid breakfast due to our flight departure time. We originally wanted two separate beds for our room, and when we were given a room with a combined bed, the staff even came and split the bed for us. The hotel is close to restaurants, a grocery store, metro, trains, and transportation to the airport (only about 15-20 minutes away). Highly recommend this place."

"Fantastic view. Helpful staff, including those in the restaurant. Great food. Superb decor. We used their shuttle to go down into the town and then take a bus over for a few hours in Positano."