Minibar, in-room safe, blackout curtains, iron/ironing board
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Reviews of BBQ Hostel

2 out of 5
BBQ Hostel
D3-07, Hong Hai, Ha Long, Quang Ninh

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and great
I had a very excellent stay at the BBQ Hostel, Ms. Dinh helped me a lot with the travel/transportation and trip arrangements. Many thanks for the great support. I’m just wondering why the BBQ Hostel got only 2* in Hotels.com? The interior is new and modern and I had my own bathroom for an affordable price. There are still some construction ongoing in the area but it didn’t bother me at all. I will definitely come back if near by.
Stayed 4 nights in Dec 2020
Response from Jane Dinh on 7 Jan,2021
Dear Mr Ronald Thank you so much for taking your time to review for us. we were happy to having you in the new year, we are thankful for choosing our Hostel. we hope to see you again in the nearest future. Have a nice day Love from BBQ Team

2/10 Terrible

Cristóbal

Disliked: Staff & service
En su política de cancelación no tienen en cuenta que aún hay países que cambian sus requisitions de acceso por el COVID y esto puede afectar a los planes de viaje
Response from BBQ Team on 21 Dec,2022
Dear CristobalThank you for your review but we want to clearly some thing as below:1. You said that you couldn't check in because the Covid 19 but you told me that you forgot the booking because you booked for a long time and you did not remember about that until I contacted you. Who are lying?2. Our policy does not allow cancel in last minutes, you knew that when you made the reservation3. You did not come our hostel so it is not fair when you leave bad review for usFinally, we always give the best service for our guest but we also have our rule. We hope you have better experience for the next timeThank youBBQ Team