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Reviews of Hotel Panorama Hamburg - Billstedt

4 out of 5
Hotel Panorama Hamburg - Billstedt
Billstedter Hauptstrasse 44, Hamburg, HH

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 180 reviews" "
Rating 8 - Good. 80 out of 180 reviews" "
Rating 6 - Okay. 30 out of 180 reviews" "
Rating 4 - Poor. 10 out of 180 reviews" "
Rating 2 - Terrible. 8 out of 180 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

molly

Stayed 4 nights in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location, close to a shopping mall. The city center is a 15 minute bus ride away. The hotel itself is a bit old but the rooms are comfortable and clean. Overall good value for money.
Stayed 1 night in Feb 2020

8/10 Good

Alnuaimi

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From London
It was fantastic, all the receptionist were very kind and helpful, I would like to thanks to the man who helped us to call a taxi for us on Saturday evening 👍 Overall I’m very happy with all the service
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing the customer services was terrible When we came late there is a piece of wood to keep the door locked as the security says it’s bad area
Stayed 1 night in Sep 2019

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Business with secure Parking
Stayed at the Hotel for business. Used the secure underground parking for the hotel which was easy to use and didn't struggle to find a space. Only used the bar due to the timings of my work, but service was great and large selection of drinks. Reception service was friendly & spoke good English. And room was clean. Would use again.
Stayed 2 nights in Sep 2019

2/10 Terrible

devora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!!!!
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel should be rated 3 star and not 4 No air con in the hotel not just our room Iron was leaking water No room service (supported by receptionist) No house keeping (supported by receptionist) No double bed (2 single mattresses are joined together to make double bed. There is always a crack in bed. Bad if you have little child or couple and spine) Not happy and checked out in 6 hours
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The restaurants in the hotel are quite nice. The breakfast menu was surprisingly very good. I didn't like the room as its quite old and needs modernizing. TV was disappointing as there are no good English channels like BBC or CNN.
Stayed 2 nights in Mar 2019

6/10 Okay

Michael

Disliked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to stay if visiting Hamburg
Staff great, consistently good service, Rooms clean and well maintained, great breakfast, Smoking rooms available if you want. Down stairs bar & restaurant excellent food and service with good staff. Can't say any more than that! Go and stay there if you are in the Hamburg area.
Stayed 3 nights in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce place to stay for visiting Hamburg
Hotel Panorama Hamburg-Billstedt is a clean friendly hotel situated conveniently for both Rienbeck and Hamburg. Rooms are clean and comfortably. Breakfast is excellent and evening food can be obtained in the Bar down stairs and has a pleasant and affordable menu with service in a Pub type atmosphere. There is a large shopping centre just across the road

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located
conveniently situated for my needs. Train Station, shopping Centre restaurants across the road. the city was in close proximity as well. No free WiFi which was a let down.

6/10 Okay

Mike, London

Liked: Cleanliness, room comfort
Just and OK place
It is a bit far out (but OK connections). The policy on Wi Fi is that you are given just one hour a day for free -- a very mean provision I think

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

jamcan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 star hoter
Very clean. Good breakfast for 8 euro. Good neighborhood with lots of restaurants in a few large sized supermarkets close by. The Metro is 700 meters away. the only downside to the hotel with internet was quite slow.

8/10 Good

Imad, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Shopping Centre and Public Transport
a clean and tidy hotel, conveniently located and close to shopping centre and public transports.

6/10 Okay

Aaron, Toronto

Liked: Cleanliness, room comfort
Don't judge a book by its cover
I was a bit concerned when I saw the outside of this hotel, but the room was quite comfortable. Slightly weird decor, but nothing serious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
I was visiting a relative who is ill. The hotel meets my requirements for a convenient base from which to travel by U-Bahn to my cousin's hospital. Billstedt is only a 10 minute U-Bahn journey to the city centre. I usually stay at the Panorama Inn opposite but decided to 'upgrade' to the Panorama Hotel. Quite honestly, there is hardly any difference in the room facilities/quality AND you have to pay 8 Euros extra per day for breakfast at the Panorama Hotel, which is not worth it for a muesli-eating vegetarian! The Billstedt Centre has an excellent range of shops and food outlets. The immediate area has a large Turkish population, which is reflected in the independent shops and restaurants. I will be staying again.

8/10 Good

Paul Robertson, Bassingham Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
I always stay here when visiting Hamburg. The hotel is great clean and well presented. The staff are good Breakfast is great.. The prices are good and its not to far out of the main Hamburg centre. Theres a good shopping centre across the road and local ammeanaties are good for everything you need.

8/10 Good

alain, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good clean hotel. Nicely located across from shopping and restaurants. Although it is advertised as having free WiFi, it was not the case. As in most place in Germany, the WiFi is through a third part service provider and not through the hotel. They did have a computer in the lobby that could be used by the guests.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
Bait and Switch Hotel
I thought I was staying at the hotel across the street but when I went to register they sent me to their sister hotel. The rooms were less than average, the staff was snippy and the breakfast was minimal and extremely expensive. I would not recommend this hotel!

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Heide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Preis - Leistungsverhältnis war in Ordnung.
Stayed 2 nights in Dec 2023
Response from Ihr Panorama Team on 11 Jan,2024
Liebe Heide,wir danken Ihnen für Ihre Bewertung und für die Zeit, die Sie sich hierfür genommen haben.

10/10 Excellent

Annabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ihr Panorama Team on 11 Jan,2024
Liebe Annabelle,wir freuen uns sehr über Ihre positive Bewertung und danken recht herzlich dafür.

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Frühstück müsste das Rührei und Würstchen heiß sein, aber nicht kalt in diesen Wärmebehälter.Auf den Zimmern müssten die schmutzigen Gläser gewechselt werden. Sonst waren wir sehr zufrieden.
Stayed 4 nights in Nov 2023
Response from Ihr Panorama Team on 11 Jan,2024
Liebe Ramona,vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben.Wir nehmen Ihre Kritik ernst und werden diese im Team klären.

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ihr Panorama Team on 11 Jan,2024
Lieber Nick,wir danken recht herzlich für die großartige Bewertung.

8/10 Good

Burkhard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Bewirtung im Restaurant war sehr grenzwertig
Stayed 1 night in Nov 2023

10/10 Excellent

Pia

Stayed 1 night in Oct 2023

6/10 Okay

Kim

Business traveller
Liked: Cleanliness
Hotellet er ikke moderne og er nok bedst som pensionisthotel. Men rent.
Stayed 1 night in Sep 2023

10/10 Excellent

Abdullah

Stayed 1 night in Sep 2023

8/10 Good

Monika

Stayed 2 nights in Aug 2023

8/10 Good

Lars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt byhotel med god forbindelse fra/til motorvej
Godt byhotel og dermed også gade og bylarm. Beliggende i område med mange mindre forretninger og spisesteder. God morgenmadsbuffet med passende udvalg i disse undgå madspildstider. Godt værelse med pænt bad/toilet.
Stayed 1 night in Aug 2023
Response from Ihr Panorama Team on 24 Aug,2023
Dear Lars,many thanks for your good feedback

10/10 Excellent

Anna

Stayed 1 night in Jul 2023
Response from Ihr Panorama Team on 14 Aug,2023
Liebe Anna,ganz lieben Dank für die tolle Bewertung.

10/10 Excellent

Ilona

Stayed 1 night in Jul 2023
Response from Ihr Panorama Team on 14 Aug,2023
Liebe Ilona,vielen Dank, dass Sie sich die Zeit für diese tolle Bewertung genommen haben.

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel hat insgesamt einen sehr guten Eindruck gemacht. Das Zimmer war groß und ansprechend eingerichtet. Alles war sauber und gepflegt. Die Umgebung allerdings war laut und als Frau hab ich mich unsicher dort gefühlt. Das Hotel liegt quasi mittn in einem Brennpunkt.
Stayed 1 night in Jun 2023
Response from Ihr Panorama Team on 13 Jun,2023
Liebe Katja,vielen Dank für Ihr positives Feedback.Es freut uns sehr, dass es Ihnen in unserem Haus gefallen hat.Ihr Hotel Panorama Billstedt

10/10 Excellent

kai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr sauber, das Personal war freundlich, und das Frühstückbuffet war sehr reichhaltig. Und es gab mal nicht irgendwelche Aufbackbrötchen, sondern richtige Bäckerbrötchen. Weiter so!!!
Stayed 1 night in May 2023
Response from Ihr Panorama Team on 5 Jun,2023
Lieber Kai,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hauses genommen haben.Es freut uns sehr, dass es Ihnen bei uns gefallen hat.Ihr Hotel Panorama Billstedt

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

8/10 Good

Katrine

Stayed 2 nights in Apr 2023

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Inna

Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Ihr Panorama Team on 14 Feb,2023
Lieber Daniel,vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Wir freuen uns sehr über Ihr positives Feedback.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Dan Ringer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lå tæt på motorvejen og tæt på u-bahn.
Stayed 2 nights in Dec 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service
Levede op til forventninger ift pris mm
Levede op til vores forventninger. Tæt på metro og nemt at komme ind til centrum. Lidt slidte værelse, men rene og velindrettede Der må påregnes larm fra hovedvej tæt på hotellet -det kræver gode ørepropper i varmt vejr hvis vinduet skal være åbent.
Stayed 2 nights in Oct 2022

8/10 Good

Alfred

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Christoph

Travelled with family
Liked: Amenities, property conditions & facilities
Für eine Übernachtungsmöglichkeit okay, leider See in der Nähe von großen Straßen, und damit sehr laut. Zimmer okay. Service etc. nicht zu beurteilen, weil nicht in Anspruch genommen
Stayed 1 night in Aug 2022

4/10 Poor

Stefan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Die Umgebung war sehr laut. Schlafen mit offenem Fenster war nicht möglich.
Stayed 1 night in Jun 2022

8/10 Good

Olga

" "gute Verbindung zur Innenstadt, Haltesltellen in der Nähe, Möbel im Hotel veraltet, keine Klimaanlage "-" Wasser im Zimmer - sogar erste Flasche gegen Gebühr, viele Hotels biten wenigstens eine Flasche Wasser als Wilkommensgeschänk gratis. ca. 20 Min Fahrt von der Stadtmitte entfernt.
Stayed 2 nights in Jun 2022