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Four Points by Sheraton Hangzhou, Binjiang

Photo gallery for Four Points by Sheraton Hangzhou, Binjiang

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Four Points by Sheraton Hangzhou, Binjiang

Four Points by Sheraton Hangzhou, Binjiang

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
868 Dongxin Avenue, Binjiang District, Hangzhou, Zhejiang, 310053

Explore the area

  • Popular LocationLiuhe Pagoda9 min drive
  • Popular LocationHupao Valley Spring9 min drive
  • Popular LocationSouthern Song Dynasty Guan Kiln Museum11 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)36 min drive

Choose dates to view prices

About this area

Hangzhou

Located in Binjiang neighbourhood, Four Points by Sheraton Hangzhou, Binjiang is connected to a shopping centre. Liuhe Pagoda is a notable landmark, and the area's natural beauty can be seen at Hupao Valley Spring and Dreaming of the Tiger Spring. Hangzhou Zoo and Song Dynasty Town are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking.

What's nearby

  • Liuhe Pagoda - 9 min drive
  • Hupao Valley Spring - 9 min drive
  • Southern Song Dynasty Guan Kiln Museum - 11 min drive
  • Dreaming of the Tiger Spring - 11 min drive
  • Hangzhou Zoo - 17 min drive

Getting around

  • Binkang Road Station - 9 min drive
  • Hangzhou Station - 11 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

About this property

Four Points by Sheraton Hangzhou, Binjiang

4-star hotel connected to a shopping centre in Binjiang
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Four Points by Sheraton Hangzhou, Binjiang offers 350 accommodations, which are accessible via exterior corridors and feature minibars and a safe. LCD televisions come with satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: CNY 149 for adults and CNY 75 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Eatery
  • Sense

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 1 2021 to February 24 2024 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 149 for adults and CNY 75 for children (approximately)
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 450 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To check in, Chinese nationals must present their government-issued ID card. All other guests may provide passports at check-in.

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang
Four Points Sheraton Hotel Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang Hotel
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
4 Points By Sheraton Hangzhou
Four Points By Sheraton Hangzhou
Four Points Hangzhou
Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou, Binjiang Hotel
Four Points by Sheraton Hangzhou, Binjiang Hangzhou
Four Points by Sheraton Hangzhou, Binjiang Hotel Hangzhou

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 29 out of 76 reviews
5 - Excellent 38%
Rating 4 - Good. 32 out of 76 reviews
4 - Good 42%
Rating 3 - Okay. 9 out of 76 reviews
3 - Okay 12%
Rating 2 - Poor. 4 out of 76 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 76 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we first went to our room after a smooth 17:30 check in, there was a repairman there who still needed to finish a task. We had to return to the lobby to be assigned another room. The front desk personnel were helpful and even accompanied us on the elevator to our new room. Unfortunately, the new room was not stocked with basic toiletries such as hand soap.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient if you are going to stay in the Binjiang area.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Nice room.
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This hotel provided excellent service in English. The building was a bit old and the decor needed some updating but it was a great value.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, comfortable bed, spacious room, and quiet location.
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location with walking distance to metro.
Stayed 5 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
efficiency and kindness
I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency. For sure I will use the same hotel during next trips.
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Nice staff. Clean room. Very professional services.
Stayed 1 night in Aug 2019

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
Stayed 2 nights in Aug 2019