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Reviews

4.6 / 5Wonderful
396 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hangzhou Tower Shopping Mall
    3 min drive
  • Popular Location
    Wulin Square
    3 min drive
  • Popular Location
    Hangzhou China Silk Town
    13 min drive
  • Airport
    Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Luxury Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe King Size Bed Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • CEO Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Business King Size Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Business Twin Beds Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Business King Room – free transportation within 10KM/stay

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Business King Room-free transportation within 10KM/stay

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Family Twin Room (No.2)

    Room Amenities

    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Family Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite (No.2)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hangzhou

Located in Hangzhou's Gongshu neighbourhood, The East Hotel Hangzhou is on the Strip and on the riverwalk. West Lake and Precious Stone Hill reflect the area's natural beauty and area attractions include Xihu Tiandi and Hangzhou Botanical Garden. Hangzhou Zoo and Song Dynasty Town are also worth visiting.

Visit our Hangzhou travel guide
Popular Location

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive
  • Wulin Square - 3 min drive
  • Broken Bridge - 3 min drive
  • Hangzhou China Silk Town - 13 min drive
  • Zhejiang University - 19 min drive

Getting around

  • Hangzhou Station - 17 min drive
  • West Lake Cultural Square Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • Where to eat
  • The East Cafe – Garden-view restaurant. Open daily.

About this property

The East Hotel Hangzhou

Luxury Hangzhou hotel in Gongshu, near West Lake
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Other amenities include a coffee shop/café, a 24-hour business centre and coffee/tea in a common area. All 122 individually decorated rooms provide free WiFi, free wired Internet and memory foam beds. Guests can enjoy private spa tubs, and other standard amenities include free minibar items, iPod docking stations and private gardens.
The East Hotel Hangzhou offers 122 forms of air-conditioned accommodation with private hot tubs and iPod docking stations. Each accommodation is individually decorated. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and free minibar items. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Free extended parking
Free RV/bus/truck parking
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Free theme park shuttle

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 124 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Free bike hire

Family friendly

Dry-cleaning service
Free theme park shuttle
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English

Business services

24-hour business centre
1 meeting room

Outdoors

BBQ grill(s)
Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Entertainment

40-inch LCD TV
iPod dock
satellite channels

Food and drink

Free bottled water
Free minibar
Fridge

Outdoor space

Garden

More

Desk
Free local calls
Free newspapers
Individually decorated
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Private hot tub
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268.0 per day.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 124 per person (approximately)
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • East Hotel Hangzhou
  • East Hangzhou
  • The East Hotel Hangzhou Hotel
  • The East Hotel Hangzhou Hangzhou
  • The East Hotel Hangzhou Hotel Hangzhou
4.6

Wonderful

5 - Excellent
258
4 - Good
120
3 - Okay
12
2 - Mediocre
3
1 - Poor
3
4.7
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and everything

The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.

Stayed 3 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thoughtful and comfortable boutique hotel

It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.

Stayed 3 nights in May 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Apr 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Apr 2019

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