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Reviews

3.5 / 5Good
100 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    West Lake
    4 min walk
  • Popular Location
    China Academy of Art
    11 min walk
  • Popular Location
    Wushan Night Market
    19 min walk
  • Airport
    Hangzhou (HGH-Xiaoshan Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room (New)

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Superior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Economy Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Hangzhou

Located in Hangzhou, Victoria Regal Hotel is in the business district and on a lake. Museum of Traditional Chinese Medicine and China Silk Museum are cultural highlights, and travellers looking to shop may want to visit Westlake Yintai Commercial Center and Wushan Night Market. Xihu Tiandi and Hangzhou Zoo are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Hangzhou travel guide
Popular Location

What's nearby

  • West Lake - 4 min walk
  • China Academy of Art - 11 min walk
  • Wushan Night Market - 19 min walk
  • Zhejiang University First Affiliated Hospital - 2 min drive
  • Broken Bridge - 3 min drive

Getting around

  • Hangzhou Station - 5 min drive
  • Ding'an Road Station - 7 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Sixiang Chinese Restauran – Serves breakfast, lunch and dinner.

About this property

Victoria Regal Hotel

4-star Lakefront hotel, walk to West Lake
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna and massage/treatment rooms. All 179 rooms offer free wired Internet, 24-hour room service and LCD TVs with satellite channels. Guests will also find DVD players, fridges and minibars.
Victoria Regal Hotel offers 179 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with satellite channels.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones.
Recreational amenities at the hotel include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Breakfast available for a fee daily: CNY 68 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Health club
Sauna
Spa services

Family friendly

DVD player
Fridge

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Hair salon
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Meeting rooms
Conference space

Spa

Massage/treatment rooms

Room amenities

Bedroom

Air conditioning

Bathroom

Hairdryer

Entertainment

DVD player
LCD TV
satellite channels

Food and drink

Minibar
Fridge

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: CNY 68 per person (approximately)
  • Airport shuttle fee: CNY 400 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Victoria Regal Hotel Hangzhou
  • Victoria Regal Hotel
  • Victoria Regal Hangzhou
  • Victoria Regal
  • Regal Hotel Hangzhou
  • Victoria Regal Hotel Hotel
  • Victoria Regal Hotel Hangzhou
  • Victoria Regal Hotel Hotel Hangzhou
5 - Excellent
13
4 - Good
52
3 - Okay
18
2 - Mediocre
10
1 - Poor
7
3.6
Cleanliness
3.6
Service and Staff
3.4
Property condition

3/5

    So so

    The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.

    Stayed 1 night in Oct 2017

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel badly maintain or no maintenance at all!!!

    I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location. At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all. This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!! There was also stain on the towel given. Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!! Better to pay more and stay at an international brand hotel!! I

    Stayed 2 nights in Sep 2017

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.

    Stayed 2 nights in Sep 2017

    2/5

    • Disliked: Property conditions & facilities, room comfort

    Great Location - Terrible Hotel

    Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.

    Stayed 4 nights in Sep 2017

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great place to stay

    Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.

    Stayed 1 night in Aug 2017

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