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"We recently stayed at L'Hotel and everyone was super warm, welcoming and nice. Excellent customer service from everyone especially Lily, Dulcie, Jolie and the gentlemen at the front desk. The hotel is a cute boutique hotel right in the middle of the old quarter. Location and service can't be beat!"

"Fantastic stay, staff were friendly, helpful, polite and so attentive to our needs! Clean, modern and beautiful hotel - would definately stay again!"

"The location on the quaint little side street was amazing. Breakfast was a multi national selection of dishes with lovely attentive service from Trang who would have turned buffet service in waitress service if you’d asked! Thanks Trang. Celena also deserves a mention as she took us under her wing and made sure that all our trips were successful and our (many) questions answered. Ninh Bin and Halong Bay successfully and enjoyably completed with Celena’s help- thanks Celena. "

"All off the staff we so helpful "

" Great breakfast and such a nice room and location. Staff were also super kind "

"Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly "

"Excellent staff. Friendly and helpful . Great service !!"

"Excellent staff, spacious and spotless room. Great location. Room to enhance breakfast quality - cheap juices, pastries/ sweet items for example. But a lovely overall stay."

"Staff and its position in Hanoi Old Quarter "