The staff are good people. This hotel is good value.

The room me & my partner were staying was big, bed was comfy, hot shower, strong wi-fi, free drinking water right at our room's doorstep, staffs were very friendly & informative, gave us clear directions & information where to go and eat, and helpful with problems that we were facing during our stay in the hotel. Would recommend for everyone IF you are not so picky. Bear in mind, this is an old hotel, so the look of the hotel was old and the room we stayed in had some watermarks on the wall, mild musty smell, some rusts on the water taps in the toilet. But for the price I paid for this room. no complain from me. This hotel is not really that easy to be found for the first time. It is located INSIDE of a bank, or maybe I should say behind a bank but you will still need to pass by a bank to get into the lobby. And don't forget to have a bowl of awesome Phở located two streets away from the hotel! You won't regret!

a lake behind the hotel, a top of Hanaoi mall next to the street. Good swimming pool

The staff were really friendly, helpful and well versed in other languages. Located extremely near a popular tourist attraction ,lake hoan kiem, the hotel is situated near many cafes and street food. The facilities were clean and the breakfast spread was decent as well. The only downside is that we came during the vietnam national day celebration and all the roads leading to the hotel blocks vehicles from entering. A little noisy and difficult to get about if you want to call a taxi.