Melia, Hanoi hotels

"Rooms where great, service A+++"

"Amazing location, just a few steps to Hoan Kiem lake. Everything is just around, very close to the hotel: night market, convenient stores, banks, souvenir shops, restaurants. The hotel is located in the busy street but quiet enough at night for a good sleep. We liked it a lot! We both had a room with balcony, absolutely beautiful and perfect, compared with other hotels in the Old Quarter. The room was so clean and tidy, beautiful decor. They made up the room every day. The laundry service is so cheap. There is a lift in the hotel as well! All staffs were very friendly and helpful, we quite trusted them. Especially big thanks to Ms Jennie, she did a very great job. She and her team made us feel the hotel just like our home. We could leave our luggage at the hotel during the days when we went away, that was absolutely excellent. We have stayed at many hotels in Hanoi (mainly in this area) and Royal Palace is the best. "

"We could not fault the service in this hotel. Every staff member was smiling, helpful, and most could speak English and wanted to help us. Da knew all our names within a couple of hours, Anna was delightful. A wonderful stay. "

"Feel like home!"

"The people of Vietnam are very friendly, but the staff go the extra mile with a genuine feeling like they really want to lear and get betterZ Cannot recommend highly enough. "

"Amazing…. Simply amazing "

"Good breakfast. Lots of options. It is like a home away from home"

"The staff went out of their way to be helpful in arranging tours, transportation and recommendations of places to eat (all were excellent). Would highly recommend this as a place to stay when visiting Hanoi!"

"Great staff and excellent accommodations."