Hotels near West Lake

"Couldn’t recommend this hotel enough!! All of the staff went out of their way to ensure we felt at home at this hotel. They were so hospitable and accommodating. I want to give a special shoutout to Rose who helped us with booking massage, dinner, transportation to the airport etc. she was lovely! The breakfast was wonderful as was the massage at the hotel spa. The room was clean and comfortable. The high price is the only downside but it’s worth it. "

"Great location. Hotel was nice and clean. Staff was friendly and helpful! "

"We felt very comfortable at the Peridot. This was one of our favorite accommodations with amazing staff, an amazing breakfast and our room was beautiful. The spa and jacuzzi was fantastic as well. We would definitely recommend the Peridot to anyone staying in the Old Quarter in Hanoi."

"When we arrived, we were informed that breakfast was a 2-3 minute walk and that the bar was closed for renovations. The junior suite room we booked, was tired and taken up mainly by the huge bed which was very comfortable. The room was cleaned daily. The location in the old quarter couldn’t have been better, walking distance to Train Street etc . The staff couldn’t do enough for you and were extremely helpful. I think the photographer must have been paid well to exaggerate the size and quality of the hotel and room"

"The location is not really great as a lot of contructions around. "

"We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!"

"Clean room, great quality service & the food at the restaurant was unreal "

"This was a great spot to have halfway through our 2 week trip to do laundry in the unit and relax."

"Very bad experiences. I paid the bill at restaurant but the reception is not informed on time . They did not trust you paid. "