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"Standards seems to have gone down, quite a lot of dust around. The lift still being out of commission is a problem and doesn't seem to have been mentioned on the description. I believe this is a long term problem as the staff indicated that "spare parts" were no longer available. Very young staff and hit and miss service. Good position though."

"We didn’t take our pets "

"The Wifi was a bit dodgy, ended up having to use data a lot of the time I was there. Otherwise a decent stay. Housekeeping came everyday and had the room nicely cleaned. "

"Warm greeting on reception by Dev who welcomed us to the hotel. He made checking in & checking out a pleasant experience. All staff around the spa, bar area & restaurant were friendly. The hotel itself had a restful & chilled atmosphere & we would highly recommend it."

"Staff exceedingly friendly and helpful at all times. Rooms very comfortable and beds giving a really good nights sleep. Access good for my scooter."

"Excellent "

"Great location and excellent standard of room. Not very noise-proof from the bar across the road - it was loud until late and the early morning deliveries disturbed our sleep. The bathroom door didn't shut. Overall pleasant stay."

"Spacious family room. Smart decor in the room. Public spaces could do with updating the decor. Friendly staff. Great location close to the centre of Harrogate"

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "