Hotels with Swimming Pools in Hartlepool

"Lovely staff. Decor old and damp smell on entrance. Many rooms renobated and modern though. Front staff very hepful."

"I was given a Corner room with no view of the river even though I was promised a good river view when booking. The staff were very dismissive when I complained and even refused to change room when I offered to pay for an upgrade. When I asked for an upgrade they were more concerned about having to pay before even checking for availability. I find that very condescending. As big as the hotel was only one receptionist was there around 7pm and was keen on using all the time she had on the people before us. For an hotel that was well sold on the app the service and staff didn’t match up at all. 0 ⭐️"

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"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Room was good Food ok Service in restaurant terrible"

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "