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Reviews of Scandic Helsinki Airport

3.5 out of 5
Scandic Helsinki Airport
Lentäjäntie 1, Vantaa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Although directly beside the airport with not much around you can simply walk back into the airport (4 mins) and there’s multiple restaurants a grocery store, snack shops and shopping. It’s perfect and beautiful rooms
Stayed 1 night in Mar 2024
Response from Hanna / Duty Manager on 29 Mar,2024
Hi Jason,Thank you for your great review and for staying with us. I am happy to hear that you enjoyed your stay and that our location was suitable for you. I hope that we will see you again as our guest.Best regards,Hanna / Duty ManagerScandic Helsinki Airport

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have body lotion in the bathroom and USB ports.
Stayed 1 night in Mar 2024
Response from Otto on 26 Mar,2024
Dear Anita,Thank you for your feedback.We have body lotion in our superior class rooms. Maybe you try one of those in your next visit. All the best for your Spring and welcome again to visit us.Best Regards,Otto, General Manager

10/10 Excellent

Jason

Stayed 1 night in Feb 2024
Response from Otto on 26 Mar,2024
Dear Jason,Thank you for your stay and for your review.Great to see you had a pleasant stay.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient- 5 minutes walk from terminal
Stayed 1 night in Feb 2024
Response from Otto on 27 Feb,2024
Dear Laurie,Thank you for your feedback.Great to hear the location was suitable.I hope we meet you soon again.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Genady, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the airport, very convenient. Has restaurant on site
Stayed 1 night in Jan 2024
Response from Otto on 31 Jan,2024
Dear Genady,Thank you for your visit and review.Nice to hear you liked the hotel.Welcome again to visit us.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

8/10 Good

Yackov

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Otto on 15 Jan,2024
Dear YackovThank your for staying with us and thank you for your review.Please feel free to visit us again soon.Best Regards,Otto, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Excellent facilities and perfect location for airport as literally adjacent. Wonderful reception staff, brilliant breakfast.
Stayed 1 night in Jan 2024
Response from Otto on 15 Jan,2024
Hi,Thank you for your kind words.I am so happy to hear you had a pleasant stay.I really hope we meet you soon again.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, across Helsinki airport terminal
Stayed 1 night in Dec 2023
Response from Otto on 31 Jan,2024
Dear Natalia,Thank you for your review and feedback.We are happy we got you for a visit and I hope you visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

2/10 Terrible

????

Stayed 1 night in Dec 2023
Response from Otto on 24 Jan,2024
Hi,Thank you for your review.I am sad you didnt like our hotel.You are still welcome to visit us any time.Best Regards,Otto, General Manager

8/10 Good

Silvo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not ready at the time we were told by concierge the night before (Starts at 3 AM).
Stayed 1 night in Dec 2023
Response from Hanna / Duty Manager on 31 Dec,2023
Dear Silvo,Thank you for your review and for staying with us. I am sorry that there has been some miscommunication with the breakfast timetable. Usually we open our early breakfast at 3:30 am. I hope that we will see you again. Happy new year.Best regards,Hanna / Duty ManagerScandic Helsinki Airport

8/10 Good

Genady, Lancaster

Stayed 1 night in Dec 2023
Response from Otto on 11 Dec,2023
Dear Genady,Thank you for your review.Best Regards,Otto, General Manager

10/10 Excellent

Elena

Liked: Amenities
Stayed 1 night in Nov 2023
Response from Otto on 8 Dec,2023
Dear Elena,Thank you for your kind review.Best Regards,Otto, General Manager

10/10 Excellent

Alexandre

Response from Otto on 14 Feb,2024
Dear Alexandre,Thank you for your kind review.I am so happy everything went well.I hope we meet you soon again.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, modern, and comfortable. Check in was a litttle slow with the guest ahead of me due to new staff training, i suspect.
Stayed 1 night in Dec 2023
Response from Otto on 7 Dec,2023
Dear Fred,Thank you for your kind feedback.It was great to have you here and I hope we meet you again.All the best for your Holiday season.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

4/10 Poor

Joel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Do NOT book a family room if you are expecting, as the description states, a double bed and 2 single beds. What you actually get is a very unsafe and dangerous folding bunk bed that is absolutely not appropriate for children to sleep in. Hotel wasn't accommodating in finding alternative sleeping arrangements. Disingenuous advertising of the room at best. Will definitely not be staying here again. On the plus side it's 5 mins walk from the airport terminal so we were able to get out (with no sleep) quickly...
Stayed 1 night in Nov 2023
Response from Otto on 29 Nov,2023
Dear Joel,Thank you for your valuable feedback.I am very sad to hear your experience was so negative. The description in your booking states that there is bunk beds in the room you booked. I am sorry if it wasnt written as clear as it should be. We will do our best to describe our rooms more clearly in the future.I thank you for your visit and want to say that you are always welcome to visit us again.Best Regards,Otto, General Manager

8/10 Good

Rebecca

Stayed 1 night in Nov 2023
Response from Otto on 18 Dec,2023
Hi Rebeca,Thank you for your review.Best Regards,Otto, General Manager

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay Scandic Helsinki Airport
Great one night stay. Short walk distance from terminal. Comfortable clean hotel and good breakfast. Only one complaint... next time please provide a bottle of water in a room. We arrived late and sadly there was none!
Stayed 1 night in Nov 2023
Response from Otto on 21 Nov,2023
Dear Maciej,Thank you for your kind feedback. I am so happy to hear you liked our hotel.About the water bottle, we are trying to reduce the amount of plastic bottles in our hotel. This is an environment friendly action. The water in the tap is drinkable as all the water in Finland is. It was great to have you for a visit and I hope we meet you soon again.Best Regards,Otto, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Great place to stay at the airport. Very comfortable, quiet and with a great breakfast.
Stayed 1 night in Sep 2023
Response from Otto on 25 Oct,2023
Hi,Thank you for your kind feedback.I am so happy to hear your stay was great.Please feel free to visit us again anytime.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Otto on 18 Oct,2023
Hei Juha,Kiitos mukavasta arvostelustasi.Oli hienoa saada sinut vieraaksemme.Lämmintä syksyä toivottaen,Otto, Hotellinjohtaja

8/10 Good

Alistair

Liked: Cleanliness, property conditions & facilities, room comfort
OK for an overnight
Conveniently located from terminal via a covered (most of) way. Check-in was quick. Evening meal was good but pricey. Breakfast was a bit bland. Our tub leaked water everywhere - not an overflow but looked to be a burst drain pipe. Discovered the air con controls in the morning were in the bathroom! Good though for an overnight stay
Stayed 1 night in Oct 2023
Response from Otto on 12 Oct,2023
Dear Alistair,Thank you for your valuable feedback.I am sorry about the problems in the room. We will fix those right away. We are happy we had you here and I hope we meet you soon again.Best Regards,Otto, General Manager

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest location to the airport, quiet and clean place.
Stayed 1 night in Oct 2023
Response from Otto on 9 Oct,2023
Dear Zoya,Thank you for your stay and kind feedback.it was our pleasure to have you here and I would like to welcome you to visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and efficient. Hotel staff is polite and helpful. Breakfast is delicious.The hotel is right access the entrance to the airport and bus stops.
Stayed 1 night in Sep 2023
Response from Otto on 28 Sept,2023
Dear Natalia,thank you for your kind feedback.I am so happy to hear your stay was nice and you liked our hotel.I hope we meet you soon again.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time I have stayed at this hotel. Great bed and absolutely outstanding breakfast.
Stayed 1 night in Sep 2023
Response from Katariina / Duty Manager on 26 Sept,2023
Dear Traveler,Thank you for your visit and lovely review. We are super happy to hear that you've had a great time with us on multiple occasions and that our beds and breakfast left you with a positive memory. We are happy to welcome you back anytime.Wishing you a lovely autumn,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Elza

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Katariina / Duty Manager on 23 Sept,2023
Dear Elza,Thank you for your visit and lovely review. We are happy to hear that you had a lovely stay with us and we'd like to welcome you back anytime.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Natalia, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think hotel should have coffee machine and microwave for short snack and breakfast.
Stayed 1 night in Sep 2023
Response from Otto on 18 Sept,2023
Dear Natalia,Thank you for your kind review.I am so happy you liked our hotel.We have a coffee machine in our reception, where you can have coffee 24/7.All the best for your Autumn and welcome again to visit us.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Eeva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Katariina / Duty Manager on 17 Sept,2023
Hi Eeva,Thank you for your visit and lovely review. We are very happy to hear that you had a lovely stay with us and we wish to welcome you back anytime.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Otto on 11 Sept,2023
Dear Svetlana,Thank you for your kind review.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved borrowing the bicycle from both Scandic hotels in Helsinki! The staff was so friendly and helpful. Thanks you!
Stayed 1 night in Aug 2023
Response from Otto on 7 Sept,2023
Dear Donna,Thank you for your kind words. It is great to hear our staff did great and that the bicycles were nice add on to your day.Please visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Otto on 12 Sept,2023
Dear Natalia,Thank you for your kind review.Please feel free to visit us again anytime.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Alexandre, Palm Coast

Stayed 1 night in Aug 2023
Response from Katariina / Duty Manager on 17 Sept,2023
Dear Alexandre,Thank you for your visit and lovely review. It is nice to hear that you had a wonderful stay with us and we wish to welcome you back anytime.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

8/10 Good

Derek

Stayed 1 night in Aug 2023
Response from Otto on 22 Aug,2023
Dear Derek,Thank you for your review and welcome again to visit us.Best Regards,Otto, General Manager

10/10 Excellent

Sergey

Stayed 1 night in Aug 2023
Response from Otto on 7 Sept,2023
Dear Sergey,Thank you for your review.Great to see you liked our hotel.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Stuart

Stayed 1 night in Aug 2023
Response from Katariina / Duty Manager on 18 Aug,2023
Dear Stuart,Thank you for your visit and lovely review. We are happy to hear you enjoyed your stay with us and we hope to see you again in the future!Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Valery, Encino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent option to rest between flights. The family room has two extra beds for the kids.
Stayed 1 night in Aug 2023
Response from Otto on 16 Aug,2023
Dear Valery,Thank you for your kind words.It makes me so happy to hear your stay was pleasant.I would like to welcome you to visit us again.Best Regards,Otto PuranenGeneral Manager Scandic Helsinki Airport

8/10 Good

Julius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located few minutes from the airport and is a very good choice to stay near the airport.
Stayed 1 night in Aug 2023
Response from Katariina / Duty Manager on 13 Aug,2023
Dear Julius,Thank you for your visit and review. We are very happy to hear that you enjoyed your stay with us and that you found our location on the other side of the road from the airport terminal. We wish you a lovely summer and hope to see you again in the future.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Tatiana

Stayed 1 night in Jul 2023
Response from Katariina / Duty Manager on 13 Aug,2023
Dear Tatiana,Thank you for your visit and review. We are happy to hear that your stay with us was worthy of five stars and we welcome you back anytime.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023
Response from Otto on 25 Jul,2023
Dear Olga,Thank you for your kind feedback and review.It is great to hear your stay was very good.Please visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Katariina / Duty Manager on 17 Jul,2023
Dear Amy,Thank you for your visit and review. We are happy to hear that you had a lovely time with us and we hope to see you again in the future.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Dr Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Poorly signposted Driver found it hard to find/approach
Stayed 1 night in Jul 2023
Response from Katariina / Duty Manager on 13 Jul,2023
Dear Dr Eugene,Thank you for your visit and review. We are happy to hear that you had an overall pleasant stay with us. We are sorry to hear that you had some difficulties finding your way to us with the driver. I will forward your feedback further to see if there could be something done for the signs. Hopefully we will be able to see you again in the future.Best regards,Katariina / Duty Manager

6/10 Okay

Nick

Overall it was a good experience but nothing outstanding hence rated 3 stars. The convenience is that there is the airport train that goes into the city so I had time to do some sightseeing during my one day stopover.
Stayed 1 night in Jul 2023
Response from Katariina / Duty Manager on 13 Jul,2023
Dear Nick,Thank you for your stay and review. We are happy to hear that our location was to your liking and you found it convenient. We would have loved to hear what we could have done to have your stay be a five star one instead of three stars and we hope to have you stay with us again in the future to show you that we can do better than three stars.Wishing you a lovely summer,Katariina Duty Manager

10/10 Excellent

Andrey

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Katariina / Duty Manager on 14 Jul,2023
Dear Andrey,Thank you for your visit and five star review! We are happy to see that everything went well during your stay and we hope to see you again in the future.Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Meri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for early flight
Stayed 1 night in Jul 2023
Response from Katariina / Duty Manager on 13 Jul,2023
Dear Meri,Thank you for your visit and review. We are glad to hear that everything went well and that you enjoyed your stay with us and hopefully we will see you again with us in the future!Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear hotel
Fabulous hotel and great service
Stayed 1 night in Jul 2023
Response from Katariina / Duty Manager on 8 Jul,2023
Dear Traveler,Thank you for your visit and lovely review. It's so nice to hear that you enjoyed your stay with us and we hope dearly to see you again in the future!Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Mark

Stayed 1 night in Jun 2023
Response from Katariina / Duty Manager on 1 Jul,2023
Dear Mark,Thank you for your stay and review. We hope to see you again in the future!Best regards,Katariina / Duty ManagerScandic Helsinki Airport

10/10 Excellent

Genady, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, very friendly staff. Clean rooms and a nice restaurant.
Stayed 1 night in Jun 2023
Response from Otto on 21 Jun,2023
Dear Genady,Thank you for your kind feedback and for your stay.I am so happy you had a great stay.Please visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

10/10 Excellent

Sriram

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, yards from airport, very friendly staff and hot breakfast- everything we were looking for during our layover in Helsinki.
Stayed 1 night in Jun 2023
Response from Otto on 26 Jun,2023
Dear Sriram,Thank you for your kind feedback.I am so happy you had a pleasant stay.Please visit us again soon.Best Regards,Otto PuranenGeneral ManagerScandic Helsinki Airport

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant, clean, great food!
Stayed 1 night in Jun 2023
Response from Mikko Härkönen on 19 Jun,2023
Dear Marina, thank you for your review! I am happy to hear that you had such a good stay with us. Hope to see you again soon! With Summer greetings, Mikko HärkönenFront Office Manager

10/10 Excellent

Irena

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Mikko Härkönen on 19 Jun,2023
Hi Irena, thank you for your review! Hope to see you soon again with us! Best Regards, Mikko HärkönenFront Office Manager

10/10 Excellent

Carmela

Stayed 1 night in Jun 2023
Response from Otto on 26 Jun,2023
Dear Carmela,Thank you for your kind review.Best Regards,Otto, General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Otto on 2 Jun,2023
Hello Mark,Thank you for your visit and kind review.We are happy that we have you here as a guest and I hope we meet you soon again.Best Regards,Otto, General Manager