Hotels near Hirayuotaki Fall

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"One of the nicest hotel i have been in Japan. Nice rooms with comfy beds. They have private Onsen so you can enjoy with friends or partner! Free drinks for happy hour!"

"Very close to the station!"

"Great hotel. Room and bathroom are big and comfortable. The hotel is pretty new and modern. Staff is very polite and helpful. 3 minutes walking from the train and bus station. Highly recommend staying here. "

"We have enjoyed very much our stay. The room is huge. There is a two in one washer and dryer in the room, very convenient. The complimentary drinks in the fridge are refillable every day with beer, coke, green tea, and sake. There is free access to hot spring at another hotel 10 mins walk away. "

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"

"Great!"

"The location and venue was absolutely perfect. Only a short walk to the bus terminal, the hotel allowed me to park my car before checking in. Our room had its own onsen tub and it was so clean and up-to-date. The food was just okay… but I was happy overall with the service and everything else, that it did not matter. "

"Good stay at the hotel. The Japanese rooms were amazing and we had a great vegetarian kaiseki dinner and really enjoyed the onsens. Would defintely recommend staying at this hotel. Only issue is transport to the location is a bit difficult if you don't have a car. We were aware of this and messaged ahead to ask about the availability of the hotel shuttle bus to the bus stop for our departure. Unfortunately, when we arrived the receptionist was unaware they had a shuttle bus and was very unwilling to check the information we were given or even help us sort out alternative travel. It led to a bit of a concerning situation for our travel plans before another staff memeber corrected her and arranged our transport."