Adults Only in Hispaniola

"The property was clean, most of the staff were very nice, the pool was clean, and the bartenders were friendly. However, I made dinner reservations through guest services, and when we arrived at the steakhouse, they told us we did not have a reservation. The host and manager at the steakhouse were both very rude and unprofessional. They made me walk back to the guest services office in the rain to find the employee who originally made the reservation. This was completely unacceptable and really put a damper on our experience."

"Excelente ubicación. Atención y lumpieza"

"The room was clean and fully stocked And loved the pool"

"The room was clean and the staff very friendly, "

"Pools were great. cleaning crew were great. enjoyed the shows (silent party, retro dance and karaoke night) Food was sometimes bland and not fresh. Our toilet bowl had a leak at the bottom. Some staff were rude to us, cannot even apologize when they told us taxi/food is gonna arrive in x minutes but then end up arriving much later. "

"Some of staff could have been friendlier"

"Top notch experience!"

"The customer service was amazing, I booked the Elit Club and it was the best thing ever. On day two the guests next door put out a speaker that was very loud and started putting trash in the pool. I reported the issue to the front desk, and I was changed from room and the rest of my vacation was outstanding. The Buffet was the best to me they had better food than 3 of the restaurants I visited. The Elite Bar and the Elite Pool were outstanding. Everyone in the facility was so helpful and provided excellent customer service. They work so hard to make sure everything is clean and well presented. The local store on the facility was great also and had everything one would need or forgot to bring."