Interior

Reviews of Charles Reuben Estate

3.5 out of 5
Charles Reuben Estate
777 Middle Tea Tree Road, Tea Tree, TAS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lorin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jens on 22 Jan,2024
Thanks Lorin. It is always very rewarding to hear from happy guests. :) Hope to see you soon again. Kind regards, Louise & Jens

6/10 Okay

Mark

Liked: Cleanliness
Expected better.
Given the reviews, I was expecting better rather than average. It’s a spacious light and airy property. However, the property it close to the road and was woken up by trucks early each morning. Was disappointed with the kitchen equipment too, as both frying pans were warped, one being unusable on an electric hob. We were only supplied with one towel each for a 5 night stay. Would not recommend.
Stayed 5 nights in Mar 2023
Response from Jens (owner) on 20 Mar,2023
Dear MarkThank you very much for taking the time to write a review. We are very sorry to hear that you didn't enjoy your stay as much as all our other guests do. As we said when we met you in person: "If you need anything please contact us ...". For the benefit of all future guests we would like to mention the following: - We live very close by and if you need anything our contact details are provided on all communication as well as in a black book that you find on the dining table upon arrival. - We can't fix what we don't know so if you have any concerns - please contact us immediately rather than being unhappy and writing negative reviews later when nothing can be changed anymore. It is your holiday and quality time. - It is standard in self contained accommodation to be provided with 1 set of towels for short stays. But again - if you need more a quick message is all it needs. - Our cottage is 100 metres away from a minor rural country road. 80 metres of grape vine rows further dampen any light or noise from the very occasional vehicle on the road. We can't control the traffic on the distant road. We have many comments in reviews though how quiet it is at the cottage and had one or 2 tourists over our almost 10 years of operation who thought it was too quiet for them. - We are all different and some people hear more than others. Some like things that others don't. We are all different in taste and that makes life exciting - but personal taste is generally not made up of facts that are valid for everybody. - In most cases of anything not being quite as expected it might be easier, better and happier for everybody to write us a short note than being unhappy and writing a potentially damaging review for a small family business when your holiday and quality time are over. Thank you again Mark for your review and bringing our attention to the kitchen equipment. We have a brand new frying pan in the cottage now along with new wine glasses :)All the best and kind regards from the Volkmann family.

8/10 Good

Jenny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wish could stay longer. The cottage has everything you need. The jacuzzi was amazing they even have candle in the cupboard and lavender salt for both.
Stayed 1 night in Jan 2023
Response from Louise on 22 Jan,2023
Hi Jenny. Thanks for the review. We are glad you enjoyed your stay. We hope to see you again. Kind regards, Louise & Jens

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Louise on 11 May,2022
Thank you Cathy. Always very rewarding to hear from guests who enjoyed themselves. :) Hope to welcome you again in the future. Kind regards Louise and Jens

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely located in the vineyards at the property, peaceful and relaxing. Large space with fireplace and spa provided.
Stayed 3 nights in May 2021
Response from Jens on 20 May,2021
Hi. Thanks for your positive feedback. We really appreciate you giving us a 5 out of 5 rating. It is always nice to know we succeeded in making our guests holidays a pleasure. Thank you :) Kind regards, Louise & Jens

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to unwind and relax. It also makes a good base for day trips
Stayed 2 nights in Jan 2021

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

10/10 Excellent

Katelin

Travelled with group
Liked: Cleanliness, room comfort
Cute tidy getaway
This is such a cute little getaway spot "close" to Hobart. Stayed on the weekend for a girls birthday weekend holiday, the property was tidy and clean. Cannot fault this place at all, highly recommend.
Stayed 2 nights in Nov 2020
Response from Charles Reuben Estate on 1 Dec,2020
Hi Kaitlin. Thank you so much for the lovely review. It is always very rewarding to hear from happy guests. :) Kind regards, Louise & Jens

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from JV on 4 Nov,2020
Thank you :)

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well equipped. Comfortable place to base yourself to explore the coal valley
Stayed 2 nights in Mar 2019

10/10 Excellent

Cheuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Cottage
A truly cozy cottage with everything you need. A little remote but worth the travel time.
Stayed 2 nights in Nov 2018
Response from Louise on 21 Nov,2018
Hi Cheuk. Thank you very much for your great review :) Kind regards, Louise and Jens

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cottage in nice farmland area. Well stocked kitchen. Good heat pump but wood heater too
Stayed 2 nights in Sep 2018
Response from Louise on 4 Oct,2018
Thank you very much Benjamin. It was a pleasure hosting you :)

8/10 Good

J.T., W.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very effective wood heater and a/c. Very comfortable bed, but could be a bit difficult at night for anyone with mobility difficulties, with the main bedroom being upstairs, but both toilets downstairs.
Stayed 2 nights in Sep 2018
Response from Charles on 27 Sept,2018
Thanks for staying with us and your review. We always strive to improve. Kind regards, Louise & Jens

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had 2 nights in this beautiful cottage. Very well equipped, comfortable, warm, close to everything. Will definitely come back again.
Stayed 2 nights in May 2018
Response from Louise on 29 May,2018
Thanks and I am glad you enjoyed your stay. It would be lovely to host you again.

10/10 Excellent

LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, would definitely come back again !
Experience there was great. The only thing is that we didn't have spent enough nights at this place. Would definitely recommend to my friends and family. This place is well located, a 35 minutes drive from Hobart, 5 minutes drive from Richmond city centre. House is beautiful, decoration looks new and the house is spacious. Hosts were very kind and ready to assist in everything.

10/10 Excellent

Nelly, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little cottage
We only stayed one night, but the cottage would be great for a week too, for a couple or family. Clean, tidy, all comforts, good location for the Richmond/Coal River area.

10/10 Excellent

katie, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely outstanding
perfect perfect perfect. The house was so well equipped we didn't need anything. it was so great for our two year old daughter. appropriate Baby Gates and kids cutlery and plates provided. The Baby lambs across the road were a favourite for our daughter.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Scott, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway in an ideal location
We stayed in the Pinot Cottage at Charles Reuben Estate on a weekend trip to Tasmania. The cottage is exceptionally appointed with a great fireplace, large TV, free fast WiFi, large spa and shower, fully equipped kitchen and laundry. It is situated on a hill overlooking a vineyard and the surrounding Coal River Valley, and we saw several wild possums and kangaroos during our stay. Activities nearby include a Zoodoo zoo, Bonorong Wildlife Sanctuary (our pick), many great wineries, berry picking farms, chocolate and cheese factory, whisky distillery, and the historic Richmond town. The estate is an easy 30 minute drive from Hobart, or just under two hours from Launceston Airport with many quaint little towns along the way. We couldn't have asked for better accommodation on a romantic getaway and wouldn't hesitate to recommend Charles Reuben Estate to anyone planning a trip to Tasmania or the Coal River Valley area.

10/10 Excellent

Kin Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Wine Estate !!!
Very nice of winery owner, have are good red wine and white wine. Large house, all facilities are available and there is a chimney stove for heating.
Stayed 1 night in Jul 2018
Response from Jens on 8 Aug,2018
Hi Kin Chi. Thank you so much for your nice review. We appreciate you taking the time to write it. It was a pleasure to host you and chat to you and your family the next morning. We are very glad you enjoyed our wine! :) Hope to see you again one day. Kind regards, Louise and Jens

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Cottage mit gemütlichem Feuerofen!
Wunderschönes Cottage in den Weinbergen etwa 8 Km von Richmond entfernt. Das Cottage ist sehr gemütlich eingerichtet und man fühlt sich sofort Wohl darin. Der Schlafraum im ersten Stock ist nicht gerade optimal vor allem weil er kein Bad/WC hat. In der Nacht die Treppen runter ist nicht sehr angenehm! Küchenutensilien könnten in besserem Zustand sein (Bratpfannen haben alle krumme Böden) Gemütlich ist der Feuerofen für den kühlen Abend!
Response from Jens on 1 Mar,2018
Hallo Verena. Vielen Dank für den Kommentar und die tolle Bewertung! Gerne würden wir natürlich ein Badezimmer im ersten Stock und vielen weiteren Luxus anbieten. Das kostet aber viel Geld und dann steigt der Preis pro Nacht. Als kleiner Familienbetrieb müssen wir das abwägen und möchten im Moment lieber (jungen) Familien die Möglichkeit erschwinglicher Unterkunft auf dem Weingut geben. Teurere Luxusunterkünfte gibt es da schon viele. Wer nachts raus muss kann das Schlafzimmer im Erdgeschoss nutzen um nicht Treppen steigen zu müssen. Alle Töpfe in der Küche sind nur wenige Tage alt und teure Edelstahl Ausführungen für professionelle Küchen. Die Bratpfanne wird dann demnächst auch ersetzt. Soweit wir sehen können sind alle anderen Utensilien in neuwertigem Zustand. :) Gerne würde ich erwähnen dass wir vieles zur Verfügung stellen das wir auf unseren eigenen Reisen in anderen Unterkünften oft vermissen: Espresso Maschine mit Milchschaeumer, Spülmaschine (Bosch), neue Mikrowelle, Ceran Kochfeld, Ofen, Einheitliches Geschirr und alles was eine Küche benötigt. Zusätzlich stellen wir Kaffee, Tee und sogar Nudeln und Tomatensauce und andere wohl sortierte "Notessen", Gewürze und Oele zur Verfügung die nicht einfach nur vom vorherigen Gast übrig sind. Dann auch noch Waschmaschine (Miele), doppel Spa, Doppel-Dusche, Fußbodenheizung im Bad ... Nochmals besten Dank für die Anregungen und tolle Bewertung. Herzliche Grüsse aus Tasmanien!