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Charterhouse Causeway Bay

3.5 star property
Hotel with a restaurant, 5-minute walk to Times Square Shopping Mall

Choose dates to view prices

Charterhouse Causeway Bay, in central Causeway Bay, offers a contemporary retreat in a bustling district. Travelers enjoy complimentary WiFi, convenient dry cleaning, and meals at the on-site restaurant. The helpful staff consistently enhances the experience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Room

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Business Room

Highlights

Air conditioning
TV
2 bedrooms
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

S Signature

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room, 1 Single Bed

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Economy Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Superior Room

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Living area

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

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About the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 km
  • Causeway Bay Shopping Plaza - 3 min walk - 0.3 km
  • Times Square Shopping Mall - 5 min walk - 0.4 km
  • Happy Valley Race Course - 5 min walk - 0.4 km
  • Hong Kong Convention and Exhibition Centre - 11 min walk - 1.0 km

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Lounge by ch - ‬1 min walk
  • ‪The Gazebo Restaurant - ‬2 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk

About this property

Charterhouse Causeway Bay

Hotel near Hong Kong Convention and Exhibition Centre
Located close to Times Square Shopping Mall, Charterhouse Causeway Bay provides dry cleaning/laundry services, a gym and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, luggage storage and a banquet hall
  • A front desk safe, a 24-hour front desk and concierge services
  • Tour/ticket information, a computer station and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 294 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, daily housekeeping and phones

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Best Western Hotel Causeway Bay
  • Hot tub
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7.2 out of 10, Good, 1,006 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.7272 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

Is Charterhouse Causeway Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charterhouse Causeway Bay?

Charterhouse Causeway Bay doesn't offer parking.

What time is check-in at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Charterhouse Causeway Bay?

Checkout is at 11:00 AM.

Where is Charterhouse Causeway Bay located?

Located in Wan Chai, this hotel is within a 10-minute walk of Wan Chai Road and Times Square Shopping Mall. Victoria Harbour and Hong Kong Convention and Exhibition Centre are also within 1 mile (2 km). Tin Lok Lane Tram Stop and Tonnochy Road Tram Stop are within a 5-minute walk.

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Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

8/10 Good

Nipa

Liked: Cleanliness, staff & service
Hotel was in a very convenient location, with lots of local eateries. However, room was small.
Stayed 1 night in Oct 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service
The single room was excellent and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Joelle

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ching man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take this deal at a very reasonable price.
Stayed 1 night in Oct 2025

10/10 Excellent

Jun Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at one of the S Signature rooms. Never have I felt so much at home at a hotel. After a long tiring day, I would yearn to return to the hotel, take a nice steamy shower in the spacious sauna-like room, stretch out on the comfy bed, and slowly drift off. Not only is the design of the very sleek, it's also very pragmatic, with optimized spaces for practical use. The adjustable bright lighting and mirrors make the room feel noticeably more spacious and open. Everything is clean and in great condition. Last, but not least. The staff and services are amazing! They're courteous, but also extremely warm, welcoming, and helpful. I would definitely return.
Stayed 17 nights in Oct 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025

6/10 Okay

kin sun

good location
Stayed 1 night in Jun 2025

4/10 Poor

Sai

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dear Charterhouse Hotel, The cleaning staff were really noisy in the morning. They shouted at each other outside my door and I couldn’t sleep. I wanted to sleep. 朝に清掃スタッフがとてもうるさかったです。彼らは客室フロアで大声で話していました。
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Jul 2025

4/10 Poor

SAZALY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest many years visited more than 6 times No facility, floor carpet, furniture and old no change since the day i supported the hotel. Staff not welcoming with no reception counter and limited waiting area. Sitting at their cafeteria is not allowed even with our bags due to limited space at their small lobby. Very unwelcoming feeling with no guest or customer service provided and worst not a smile during the 5day stay. This hotel require serious makeever and service oriented priority !
Stayed 4 nights in Sep 2025

4/10 Poor

??

Disliked: Amenities, property conditions & facilities
Wifi was awful. I stayed on the 10th floor and there was not a single USB port to charge my phone. They also don't lend out chargers. Maybe it's what I get for the price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2024

10/10 Excellent

Tin Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient, great location, stress free. Would definitely stay here again.
Stayed 6 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Maruthi

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 3 nights in May 2023

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, affordable, and great staff. We enjoyed our stay and would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly & helpful staff.
Stayed 7 nights in Feb 2024

6/10 Okay

Siew San

Liked: Staff & service
The refrigerator is not cold. Aircon can't adjust. Not cool enough
Stayed 3 nights in Jul 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable priced and overall excellent location
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024