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VIP Access

The Mercer

Star Rating
4 out of 5

Photo gallery

Featured image
Premium bedding, down duvet, Select Comfort beds, in-room safe
Premium bedding, down duvet, Select Comfort beds, in-room safe
Premium bedding, down duvet, Select Comfort beds, in-room safe
Premium bedding, down duvet, Select Comfort beds, in-room safe

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Temperature checks

Explore the area

    Popular LocationHong Kong - Macau Ferry Terminal4 min walk
    Popular LocationLan Kwai Fong8 min walk
    Popular LocationThe Peak Tram16 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)36 min drive

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  • One-bedroom Executive

    Photos of One-bedroom Executive

    4.9/5 guest room rating

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 2
    More detailsOne-bedroom Executive

  • Studio Executive

    Photos of Studio Executive

    4.4/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 2
    More detailsStudio Executive

  • Studio Premier

    Photos of Studio Premier

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsStudio Premier

About this area

Hong Kong

Located in Hong Kong's Central & Western District neighbourhood, The Mercer is in the city centre and near a metro station. Soho and Lan Kwai Fong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Hong Kong Observation Wheel and Ocean Park. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Hong Kong Station is 13 minutes by foot.
Visit our Hong Kong travel guide
Map
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Popular Location

What's nearby

  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Lan Kwai Fong - 8 min walk
  • The Peak Tram - 16 min walk
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Victoria Peak Tower - 9 min drive

Getting around

  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Station - 13 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.) - 36 min drive

About this property

The Mercer

Art Deco Hong Kong hotel in Central & Western District, walk to Soho
This smoke-free hotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site. All 55 rooms boast deep soaking bathtubs, and offer free WiFi and Select Comfort beds. Netflix and premium bedding are standard, as are LED TVs with cable channels.
The Mercer offers 55 forms of air-conditioned accommodation with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Thai

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge

More

  • 4G LTE smartphone data speed
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Smartphone
  • Smartphone free calls (unlimited)
  • Smartphone data usage (unlimited)
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer
The Mercer Hotel
The Mercer Hong Kong
Citadines Mercer Hong Kong
The Mercer Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at The Mercer and receive a full refund?
Yes, The Mercer offers free cancellation on select room rates, because flexibility matters! Please refer to The Mercer cancellation policy on our site for more details about any exclusions or requirements.
Is The Mercer pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Mercer?
This hotel doesn't offer parking.
What time is check-in at The Mercer?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at The Mercer?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is The Mercer located?
Located in Central & Western District, this hotel is within a 10-minute walk of PMQ, Soho and Tai Kwun - Centre for Heritage and Arts. Victoria Harbour and Lan Kwai Fong are also within 10 minutes. Hong Kong Sheung Wan Station is only a 2-minute walk and Hong Kong Station is 13 minutes.
4.3
Excellent
938 reviews
5 - Excellent
436
4 - Good
395
3 - Okay
61
2 - Poor
28
1 - Terrible
18

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing..no view..the lay out not good. No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
Stayed 4 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, lovely environment.
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
comfortable
kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small boutique hotel in great location
Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.
Stayed 1 night in Jan 2020

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