5/5 Excellent
Candy, Hong Kong
21 Oct,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
The Mercer
Photo gallery for The Mercer
Overview of The Mercer
VIP Access
The Mercer
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Gym
- Laundry
- Housekeeping
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- Personal protective equipment
- Temperature checks
29 Jervois Street, Sheung Wan, Hong Kong
Explore the area
- Hong Kong - Macau Ferry Terminal4 min walk
- Victoria Harbour7 min walk
- Lan Kwai Fong8 min walk
- Hong Kong (HKG-Hong Kong Intl.)36 min drive
Choose dates to view prices
About this area
Hong Kong
Located in Hong Kong's Central & Western District neighbourhood, The Mercer is in the city centre and near a metro station. Soho and Lan Kwai Fong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Hong Kong Observation Wheel and Ocean Park. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Hong Kong Station is 13 minutes on foot.
View in a map
What's nearby
- PMQ - 4 min walk
- Hong Kong - Macau Ferry Terminal - 4 min walk
- Soho - 5 min walk
- Victoria Harbour - 7 min walk
- Lan Kwai Fong - 8 min walk
Getting around
- Hong Kong Sheung Wan Station - 2 min walk
- Hong Kong Station - 13 min walk
- Hong Kong International Airport (HKG) - 36 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Limo/town car service
Things to do
- 24-hour fitness centre
Family friendly
- Laundry facilities
- Mini-fridge
Conveniences
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Filipino
- Thai
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Premium bedding
- Select comfort bed
Bathroom
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 42-inch LED TV
- TV channels
- Netflix
- Streaming services
Food and drink
- Electric kettle
- Espresso maker
- Free bottled water
- Mini fridge
More
- 4G LTE smartphone data speed
- Desk
- Free international calls
- Free local calls
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Smartphone
- Smartphone free calls (unlimited)
- Smartphone data usage (unlimited)
- Window screens
Similar properties
See similar properties
Hong Kong
Central & Western District
Washer and dryer
4 star
Guest rating 4+
Hotel
Free WiFi
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.4/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.3/5
Property conditions & facilities
1/5 Terrible
AlalehMozafaria, Dubai
Business traveller
25 Jan,2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
4/5 Good
James
Business traveller
22 Jan,2020
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
5/5 Excellent
Verified traveller
Business traveller
9 Jan,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, lovely environment.
Stayed 3 nights in Jan 2020
4/5 Good
Verified traveller
8 Jan,2020
Liked: Cleanliness, property conditions & facilities, room comfort
comfortable
Stayed 1 night in Jan 2020