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Reviews

4.3 / 5Very Good
924 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Laundry

Map

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal
    4 min walk
  • Popular Location
    Soho
    5 min walk
  • Popular Location
    Lan Kwai Fong
    8 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Studio Executive

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Premier

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • One-bedroom Executive

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Hong Kong

Located in Hong Kong's Central neighbourhood, The Mercer is in the city centre and near a metro station. International Finance Centre and Tsim Sha Tsui Clock Tower are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Hong Kong - Macau Ferry Terminal. The Peak Tram and Ocean Park are not to be missed. Our guests appreciate the hotel's convenience for public transport: Hong Kong Station is 13 minutes by foot.

Visit our Hong Kong travel guide
Popular Location

What's nearby

  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Soho - 5 min walk
  • Lan Kwai Fong - 8 min walk
  • Hong Kong Park - 17 min walk
  • University of Hong Kong - 10 min drive

Getting around

  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Station - 13 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 27 min drive

About this property

The Mercer

Art Deco Hong Kong hotel in Central, walk to Victoria Harbour
This smoke-free hotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site. All 55 rooms boast deep soaking bathtubs, and offer free WiFi and Select Comfort beds. Fridges and premium bedding are standard, as are LCD TVs with cable channels.
The Mercer offers 55 forms of air-conditioned accommodation with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries.
This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Limo/town car service

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Chinese
English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Assistive listening devices available

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Premium bedding
Select comfort bed

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

42-inch LCD TV
TV channels

Food and drink

Espresso maker
Free bottled water
Fridge

More

4G LTE smartphone data speed
Desk
Free international calls
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Smartphone
Smartphone free calls (unlimited)
Smartphone data usage (unlimited)
Window screens

Policies

Check-in

Check-in between 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

We should mention

One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel
  • Citadines Mercer
  • The Mercer
  • The Mercer Hotel
  • The Mercer Hong Kong
  • Citadines Mercer Hong Kong
  • The Mercer Hotel Hong Kong
4.3

Very Good

5 - Excellent
430
4 - Good
388
3 - Okay
61
2 - Mediocre
27
1 - Poor
18
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing..no view..the lay out not good. No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities

The property was great, a lot of food choices around. The staff was great and very friendly we had to leave our luggage there for the day.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staffs are friendly. the room was clean. close to everything!

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Great location, nice clean room. City views.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great location, short walk to lots of bars and eateries.

Stayed 5 nights in Nov 2019

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