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Overview of Grand Hyatt Hong Kong

Photo gallery

Guest reviews

4.7 / 5Exceptional
971 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationHong Kong Convention and Exhibition Centre5 min walk
Popular LocationWan Chai Road9 min walk
Popular LocationPacific Place14 min walk
AirportHong Kong (HKG-Hong Kong Intl.)36 min drive

Choose dates to view prices

  • Garden View King Room with Club Access

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Garden View Twin Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Grand Deluxe Harbour View King Room

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More details
  • Grand Deluxe King Room

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Grand Deluxe Twin Room - Harbour View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More details
  • Grand Deluxe Twin Room

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Deluxe Harbour View King Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Grand Suite with Club Access

    Room amenities

    • 65 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Grand Executive Harbour Suite with Club Access

    Room amenities

    • 65 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Grand Deluxe City View King Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More details
  • Harbour View King Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Harbour View Twin Room with Club Access

    Room amenities

    • 40 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Harbour View (Ambassador)

    Room amenities

    • 110 sq m
    • Harbour view
    • Sleeps 3
    More details
  • Plateau King Room with Terrace

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbour view
    • Sleeps 2
    More details
  • Plateau King Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More details
  • Victoria Harbour View Suite with Club Access

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 3
    More details

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to the convention centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lan Kwai Fong and Soho. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

Popular Location

What's nearby

  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Wan Chai Road - 9 min walk
  • Pacific Place - 14 min walk
  • Times Square Shopping Mall - 18 min walk
  • Happy Valley Race Course - 18 min walk

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive

Restaurants

  • Where to eat
  • One Harbour Road – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
  • Grissini – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Kaetsu – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Grand Hyatt Steakhouse – Serves lunch and dinner.

About this property

Grand Hyatt Hong Kong

5-star luxury hotel connected to the convention centre in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and a golf course. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges and a 24-hour fitness centre are on-site. All 542 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate bathtubs and showers and flat-screen TVs.
Grand Hyatt Hong Kong offers 542 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels and pay-per-view films.
Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided. Renovation of all guestrooms was completed in July 2016.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: HKD 450 per night
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
9 restaurants and 1 coffee shop/cafe
3 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Full-service spa
Golf course
Golf driving range
Outdoor pool
Playground
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
French
German
Indonesian
Italian
Japanese
Korean
Portuguese
Spanish
Thai

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Garden
Terrace

Spa

13 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - swedish
Massage - Thai
Massage/treatment rooms
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

Flat-screen TV
Films for purchase
Satellite channels

Food and drink

Free bottled water

More

Desk
Iron/ironing board
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440 per day.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa

Guest reviews

4.7
Exceptional
5 - Excellent
714
4 - Good
206
3 - Okay
33
2 - Mediocre
12
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our Entire Stay and Experience

Fabulous service from the moment we checked in! Our suite had amazing views and was so comfortable... they gave us a fruit bowl, nuts and a nice bottle of red wine as a welcome. We enjoyed relaxing in the separate living room with everything we needed and beautiful views from the 27th floor....our bedroom had an even more spectacular view which included the nite time light shows. We were fortunate to have “club access”” - fantastic service and views from the 30th floor. Huge breakfast selection including cooked to order items. Evening cocktails and snacks were wonderful, especially with not wanting to go out to much with everyone wearing masks (full hotel staff included). Hope to return in the future and we wish the entire staff and city of Hong Kong the best and good health!!

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, not a fan of the indoor bar, within the eating area, no atmosphere.

Stayed 10 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular guest

Found disinfectant all over the places since Sunday Monday 27 Jan 2020.....

Stayed 6 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020