Hotel Alexandra

4.5 star property
Luxury Hong Kong hotel in North Point with a fitness centre

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
Exterior detail
Minibar, in-room safe, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is S$203
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 7 of 7 rooms

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Clover Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
2 bathrooms
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Diamond Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Diamond City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Clover City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Spade City View Room (Connecting Rooms For 6 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
2 bathrooms
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

Similar properties

About the area

Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym and a conference centre. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a front desk safe
  • A lift, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 840 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hairdryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from January 1 until March 31.

How much does it cost to stay at Hotel Alexandra?

As of 31 Oct,2024, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 10 Nov,2024 start from S$202.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Checkout is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 516 reviews" "
Rating 8 - Good. 174 out of 516 reviews" "
Rating 6 - Okay. 61 out of 516 reviews" "
Rating 4 - Poor. 36 out of 516 reviews" "
Rating 2 - Terrible. 20 out of 516 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

kwing cheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

OLGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful inside, but a bad neighbourhood. Thin walls, so can hear people on hallways.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
40 mns from the airport but its a very convinient location, near everything
Stayed 2 nights in Oct 2024

6/10 Okay

CHONG

Liked: Cleanliness
The window shares can only be closed or opened together, the room is either all dark or all bright. Not easy to order taxi on ground floor
Stayed 2 nights in Oct 2024

8/10 Good

Ho Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too small. No room to even open up luggages
Stayed 13 nights in Oct 2024

10/10 Excellent

Kai

Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for over a week in this hotel. Very convinent location for metro, bus and eating option. Clean room and good service. Would stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jana

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Andy

Liked: Staff & service
The air conditioning is terrible as the cold air blows directly to your head once u sleep on the bed.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

elle

Liked: Cleanliness, property conditions & facilities
water is not part of complimentary plus rude service on NO ADAPTER to lend to international tourists
Stayed 3 nights in Oct 2024

8/10 Good

Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel worth for a return visit.
Stayed 8 nights in Oct 2024

6/10 Okay

Hong

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room I lived in was very damp,even the sheets and bed were damp. I slept all night and it ruined my waist. When I checked out in the morning, a male staff member at the front desk was actually asleep, and I could hear a clear snoring sound.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xin, walnut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
区域闹中取静,出门方便。
Stayed 2 nights in Oct 2024

10/10 Excellent

Wing

Stayed 6 nights in Sep 2024

10/10 Excellent

Wai Kin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with affordable price. Highly recommended.
Stayed 21 nights in Sep 2024

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MATHIAS CARREL AMOUGNAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overall
Stayed 15 nights in Sep 2024

8/10 Good

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the hotel, with pool and convenience of location, the staff were very accommodating. We loved the connecting room, it was perfect set up with my daughter But I would like the room be more clean, especially the bathroom.
Stayed 4 nights in Sep 2024

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
on average it is better than a lot of places, all staffs are great BUT the gentlemen that wears white uniforms at the front door crossing infront of customers was very rude and impolite.
Stayed 23 nights in Sep 2024

8/10 Good

Chen

Liked: Amenities, property conditions & facilities
Good service, very considerate.
Stayed 2 nights in Sep 2024

6/10 Okay

Letitia

Liked: Cleanliness, property conditions & facilities
The location of this hotel was great..very close to transport, shops and dining options. The hotel itself was beautiful and the rooms were quiet, clean and comfortable. Housekeeping staff were very friendly, polite and did a fantastic job cleaning our rooms. The majority of reception staff were lovely, however we were unimpressed with our check in experience. The staff member who checked us in was unhelpful and dis-interested. I tried speaking in English first and then Cantonese but felt they were very dismissive and wasn’t interested in helping our family of 6. We had arrived on a very early flight and we had respectfully asked if there was any possibility of an early check-in. Understandably, they were fully booked but the whole interaction made us feel very unwelcome. We also ate at Cafe A in the lobby. We had the dinner semi-buffet the first time and it was quite good. I then ended up make a lunch booking for my extended family of 12. The lunch time semi buffet was very disappointing, hardly anything on offer at the buffet, not the standard we expected from this hotel and definitely not worth the price we had to pay for it. Quite a few of us had to send the food back as it was not edible. Very different from the dinner we enjoyed the first time we ate at the restaurant.
Stayed 8 nights in Sep 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

jayson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 17 nights and got to know most of the staff there. They were kind, friendly and ready to help. The location is convenient with a 3 minute walk in the skybridge to the Fortress Hill MTR station. We got a room upgrade to the 8th floor with harbor view. Given the duration of our stay, we asked for a microwave, which come with a small shelf for additional storage. The decor of the lobby and hallways were luxurious with many weddings and corporate events during our stay. The hotel offers excellent value and we would stay here again.
Stayed 16 nights in Aug 2024