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Overview of Hotel Jen Hong Kong by Shangri-La

Photo gallery

Guest reviews

4.2/5 Very Good
998 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym

Map

Highlights

Popular LocationUniversity of Hong Kong8 min walk
Popular LocationHong Kong - Macau Ferry Terminal2 min drive
Popular LocationSoho9 min drive
AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

  • Deluxe City View Queen Room

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Harbour View Queen Room

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Harbour view
    • Sleeps 3
    Show details
  • Superior City View Queen Room

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Mountain View Queen Room with Club Lounge Access

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Club Harbour View Queen Room with Club Lounge Access

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Harbour view
    • Sleeps 3
    Show details
  • Deluxe Harbour View Twin Room

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Harbour view
    • Sleeps 3
    Show details
  • Superior City View Twin Room

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Harbour View Twin Room with Club Lounge Access

    Room amenities

    • 20 sq m
    • Harbour view
    • Sleeps 3
    Show details
  • Club Mountain View Twin Room with Club Lounge Access

    Room amenities

    • 20 sq m
    • Mountain view
    • Sleeps 3
    Show details

About this area

Hong Kong

In the city centre, Hotel Jen Hong Kong by Shangri-La is in Hong Kong's Western District neighbourhood, an area with good airport proximity. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Kowloon Bay. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

Visit our Hong Kong travel guide
Map
Popular Location

What's nearby

  • University of Hong Kong - 8 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 9 min drive
  • Lan Kwai Fong - 13 min drive
  • Madame Tussauds - 23 min drive

Getting around

  • Hong Kong Sheung Wan Station - 3 min drive
  • Hong Kong Station - 3 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Cafe Malacca – Restaurant offering Malaysian cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Lobby Bar – Serves light fare daily, happy hour available.
  • Club Lounge – Ocean-view rooftop bar. Open daily. Reservations required.

About this property

Hotel Jen Hong Kong by Shangri-La

Family-friendly Hong Kong hotel in Western District, walk to Victoria Harbour
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and a business centre. All 283 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service (during limited hours), free bottled water and hairdryers.
Hotel Jen Hong Kong by Shangri-La offers 283 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: HKD 350 per night
Limited parking spaces
Return airport shuttle (surcharge) from 11:30 AM to 4:30 PM
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 195.80 for adults and HKD 97.90 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Meeting rooms
Conference space (1033 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Desk
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Airport shuttle service is available from 11:30 AM to 4:30 PM
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 350.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self-parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Frequently asked questions

Can I cancel my reservation for free at Hotel Jen Hong Kong by Shangri-La and receive a full refund?
Yes, Hotel Jen Hong Kong by Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Jen Hong Kong by Shangri-La cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Jen Hong Kong by Shangri-La?
As of 4 Jun,2020, prices found for a 1-night stay for 2 adults at Hotel Jen Hong Kong by Shangri-La on 1 Jul,2020 start from SG$115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Jen Hong Kong by Shangri-La pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Jen Hong Kong by Shangri-La?
Self-parking is available for HKD 350 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does Hotel Jen Hong Kong by Shangri-La provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of HKD 140 per person applies.
Where is Hotel Jen Hong Kong by Shangri-La located?
This family-friendly Hong Kong hotel is located in the business district, within a 10-minute walk of Victoria Harbour and University of Hong Kong. Hong Kong - Macau Ferry Terminal and Man Mo Temple are also within 1 mile (2 km). Hong Kong Sheung Wan Station is 25 minutes by foot.

Guest reviews

4.2
Very Good
5 - Excellent
418
4 - Good
451
3 - Okay
91
2 - Mediocre
23
1 - Poor
15
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alan

Very friendly and helpful staff and a comfortable saty

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff especilly when check in very helpful good smile. Great location, next to mtr station, convienent 24hours store just next to hotel, very pleasant stay.

Stayed 2 nights in Jan 2020