- Disliked: Cleanliness, property conditions & facilities
My second time to stay at the hotel. Room was upgraded to deluxe which has a better harbour view. However the noise from the highway caused my sleeping quality deteriorated. I can’t confirm another annoying noise from either the air conditioner or bathroom near door. I asked for a room downgraded to a similar room I stayed at the first time. I had a better sleep for the remaining two nights. Hairs were founded on the down grey pillow which was not easy spotted by housekeeping. The closet has limited space for storage and dirty. I asked the house keeping to clean the rack again. It happened to both deluxe and standard room which shouldn’t happen in a so called 5 stars hotel. The soap dispenser was full of rust and replaced. The TV service is traditional business hotel style. You can’t attach any external device to watch your favorite program. I had to watch my favorite YouTube channel in my small laptop display. The online express check out was great as I need to catch a morning flight.