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Overview of The Jervois

Photo gallery

Guest reviews

4.6 / 5Wonderful
238 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Laundry

Map

What's nearby

Popular LocationHong Kong - Macau Ferry Terminal5 min walk
Popular LocationSoho7 min walk
Popular LocationInternational Finance Centre12 min walk
AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Choose dates to view prices

  • One Bedroom Suite

    Room amenities

    • 65 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    More details
  • Two Bedroom Suite

    Room amenities

    • 144 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Partial sea view
    • Sleeps 4
    More details

About this area

Hong Kong

Located in Hong Kong's Sheung Wan neighbourhood, The Jervois is in the city centre and near a metro station. International Finance Centre is a notable landmark, and travellers looking to shop may want to visit Soho and Lan Kwai Fong. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed.

Popular Location

What's nearby

  • Hong Kong - Macau Ferry Terminal - 5 min walk
  • Soho - 7 min walk
  • Lan Kwai Fong - 11 min walk
  • International Finance Centre - 12 min walk
  • University of Hong Kong - 8 min drive

Getting around

  • Hong Kong Sheung Wan Station - 3 min walk
  • Hong Kong Station - 15 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 35 min drive

About this property

The Jervois

3.5-star Hong Kong aparthotel in Sheung Wan, walk to Hong Kong - Macau Ferry Terminal
This smoke-free aparthotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. Each apartment offers free WiFi and free wired Internet, a Smart TV with cable channels, plus a dining area and a kitchen. Comforts include Frette Italian sheets and a pillow menu, and guests will also appreciate thoughtful touches, such as free minibar items and an espresso maker.
The Jervois offers 49 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the aparthotel include a 24-hour fitness centre.

Property amenities

Internet

Free WiFi

Family friendly

Free cot/infant bed

Kitchen

Espresso maker
Electric kettle

Dining

Full breakfast available for a fee daily 7:30 AM–10:30 AM: HKD 185 for adults and HKD 185 for children
Stocked minibar (free)

Bedrooms

Premium bedding
Down comforter
Hypo-allergenic bedding
Pillow menu
Frette Italian sheets
Bed sheets provided
Rollaway/extra beds: HKD 550 per day

Bathrooms

Shower only
Towels provided
Hairdryer
Free toiletries
Slippers
Rainfall showerhead

Living spaces

Dining room

Entertainment

Smart TV with cable service

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Laptop workspace

Comfort

Air conditioning
Heating

Pets

No pets or service animals

Suitability/Accessibility

Lift
Wheelchair accessible
Roll-in shower
Accessible bathroom
In-room accessibility
Smoke-free property

Services and conveniences

Concierge services
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Free long-distance calls
24-hour front desk

Location highlights

Near a metro station
Near a train station
In the business district
In the city centre

Things to do

24-hour fitness centre

General

49 rooms
27 floors

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 550 per day.
Free cots (infant beds)

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: HKD 185 for adults and HKD 185 for children (approximately)
  • Rollaway bed fee: HKD 550 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • On-site parties or group events are strictly prohibited.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
169
4 - Good
51
3 - Okay
14
2 - Mediocre
1
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

This is the second time I have stayed in this hotel. The condition of the hotel is more or less the same. it is an enjoyable stay, convenient, clean, and cozy feel to it. Unfortunately I had a problem with the staff who checked me in. I am Asian and I speak English, I made it clear to him that I spoke English, but he continued to talk to me in Cantonese. He handed me some paperwork which had English written so I can read it while he was explaining it to me in Cantonese. Standard procedure stuff that I can more or less figure out what was going on. But it felt like the staff did not have much training himself because he was trying to read the thing with me. At first I thought he just could not speak English, but that was not the case as later in the day I saw him spoke English to a White person. So I just hope that The Jervois looks into this matter and maybe improve their training so that other people do not get the same treatment as I did.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is huge by Hong Kong standards. Very nice and modern. It would have been better if they told us the hairdryer was behind the toilet mirror and that there is a sliding door separating the bedroom and living room. We only discovered on day 2 after I had spent the night doing my work in the kitchen. My partner can't sleep if there is the slightest hint of light.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Excellent custom service that I have never had with another. And my suite was really clean and comfy! Will love to stay during my business trip or vacation from now on. Thank you to provide me an excellent experience again with Jervois.

Stayed 8 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic location

Great location with a mix of old traditional food faves and hipster coffee joints at the doorstep. Lots of privacy. Free shuttle from Central takes you right to the hotel. Only thing is the air conditioning in the room is really strong no matter how you try to adjust it. We had to turn off both units one of the nights.

Stayed 2 nights in Nov 2019