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Frette Italian sheets, premium bedding, down duvet, free minibar
Smart TV
Frette Italian sheets, premium bedding, down duvet, free minibar
Frette Italian sheets, premium bedding, down duvet, free minibar

Guest reviews

4.6/5 Wonderful
239 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Kitchen
Air conditioning
Laundry
Gym
Breakfast Available

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationHong Kong - Macau Ferry Terminal5 min walk
Popular LocationSoho7 min walk
Popular LocationInternational Finance Centre12 min walk
AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Choose dates to view prices

  • One Bedroom Suite

    4.8/5 guest room rating

    Room amenities

    • 65 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    More detailsOne Bedroom Suite
  • Two Bedroom Suite

    4.4/5 guest room rating

    Room amenities

    • 144 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Partial sea view
    • Sleeps 4
    More detailsTwo Bedroom Suite

About this area

Hong Kong

Located in Hong Kong's Sheung Wan neighbourhood, The Jervois is in the city centre and near a metro station. International Finance Centre is a notable landmark, and travellers looking to shop may want to visit Soho and Lan Kwai Fong. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed.

Visit our Hong Kong travel guide
Map
Popular Location

What's nearby

  • Hong Kong - Macau Ferry Terminal - 5 min walk
  • Soho - 7 min walk
  • Lan Kwai Fong - 11 min walk
  • International Finance Centre - 12 min walk
  • The Peak Tram - 18 min walk

Getting around

  • Hong Kong Sheung Wan Station - 3 min walk
  • Hong Kong Station - 15 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 39 min drive

About this property

The Jervois

3.5-star Hong Kong aparthotel in Sheung Wan, walk to Hong Kong - Macau Ferry Terminal
This smoke-free aparthotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. Each apartment offers free WiFi and free wired Internet, a Smart TV with cable channels, plus a dining area and a kitchen. Comforts include Frette Italian sheets and a pillow menu, and guests will also appreciate thoughtful touches, such as free minibar items and an espresso maker.
The Jervois offers 49 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Family friendly

  • Free cot/infant bed

Kitchen

  • Espresso maker
  • Electric kettle

Dining

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: HKD 185 for adults and HKD 185 for children
  • Stocked minibar (free)

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Frette Italian sheets
  • Bed sheets provided
  • Pillow menu
  • Rollaway/extra beds: HKD 550 per day

Bathrooms

  • Shower only
  • Free toiletries
  • Towels provided
  • Hairdryer
  • Slippers
  • Rainfall showerhead

Living spaces

  • Dining room

Entertainment

  • Smart TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • Roll-in shower
  • Accessible bathroom
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free local calls
  • Free bottled water

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • 24-hour fitness centre

Safety features

  • Security system
  • Smoke detector

General

  • 49 rooms
  • 27 floors

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 550 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: HKD 185 for adults and HKD 185 for children (approximately)
  • Rollaway bed fee: HKD 550 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Jervois and receive a full refund?
Yes, The Jervois offers free cancellation on select room rates, because flexibility matters! Please refer to The Jervois cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Jervois?
As of 7 Aug,2020, prices found for a 1-night stay for 2 adults at The Jervois on 21 Aug,2020 start from SG$240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Located in Sheung Wan, this aparthotel is within a 10-minute walk of Hong Kong - Macau Ferry Terminal and Soho. Lan Kwai Fong and International Finance Centre are also within 15 minutes. Hong Kong Sheung Wan Station is only a 3-minute walk and Hong Kong Central Station is 14 minutes.

Guest reviews

Overall score and ratings for The Jervois

4.6
Wonderful
5 - Excellent
170
4 - Good
51
3 - Okay
14
2 - Mediocre
1
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, room comfort

Stayed 1 night in Apr 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

This is the second time I have stayed in this hotel. The condition of the hotel is more or less the same. it is an enjoyable stay, convenient, clean, and cozy feel to it. Unfortunately I had a problem with the staff who checked me in. I am Asian and I speak English, I made it clear to him that I spoke English, but he continued to talk to me in Cantonese. He handed me some paperwork which had English written so I can read it while he was explaining it to me in Cantonese. Standard procedure stuff that I can more or less figure out what was going on. But it felt like the staff did not have much training himself because he was trying to read the thing with me. At first I thought he just could not speak English, but that was not the case as later in the day I saw him spoke English to a White person. So I just hope that The Jervois looks into this matter and maybe improve their training so that other people do not get the same treatment as I did.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is huge by Hong Kong standards. Very nice and modern. It would have been better if they told us the hairdryer was behind the toilet mirror and that there is a sliding door separating the bedroom and living room. We only discovered on day 2 after I had spent the night doing my work in the kitchen. My partner can't sleep if there is the slightest hint of light.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience

Excellent custom service that I have never had with another. And my suite was really clean and comfy! Will love to stay during my business trip or vacation from now on. Thank you to provide me an excellent experience again with Jervois.

Stayed 8 nights in Dec 2019