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The Landmark Mandarin Oriental, Hong Kong

Photo gallery for The Landmark Mandarin Oriental, Hong Kong

Featured image
Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Landmark Mandarin Oriental, Hong Kong

The Landmark Mandarin Oriental, Hong Kong

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
15 Queens Road Central, Hong Kong

Explore the area

  • Popular LocationLan Kwai Fong4 min walk
  • Popular LocationVictoria Harbour14 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal14 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)29 min drive

Choose dates to view prices

About this area

Hong Kong

The Landmark Mandarin Oriental, Hong Kong is located in Central & Western District, a neighbourhood in Hong Kong, and is in the city centre and near a metro station. Kowloon Bay and Victoria Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Travelling with kids? Make time for Ocean Park, or head to an event or a match at Happy Valley Race Course. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's convenience for public transportation: Hong Kong Station is 6 minutes on foot.

What's nearby

  • Lan Kwai Fong - 4 min walk
  • Legislative Council Building - 4 min walk
  • The Peak Tram - 6 min walk
  • Victoria Harbour - 14 min walk
  • Hong Kong - Macau Ferry Terminal - 14 min walk

Getting around

  • Hong Kong Central Station - 4 min walk
  • Hong Kong Station - 6 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

Restaurants

  • Where to eat
  • Amber โ€“ 2 star Michelin rating. Fine-dining restaurant offering French cuisine. Serves lunch and dinner daily.
  • MO Bar โ€“ Restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • SOMM โ€“ Bistro with a bar offering fusion cuisine. Serves breakfast, lunch, dinner and light fare daily.
  • PDT โ€“ Cocktail bar offering American cuisine. Serves light fare daily.

About this property

The Landmark Mandarin Oriental, Hong Kong

Family-friendly Hong Kong hotel in Central & Western District, walk to Lan Kwai Fong
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Valet parking is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. All 111 rooms boast deep soaking bathtubs, and offer WiFi and sitting areas. Other amenities available to guests include 24-hour room service, wired Internet and LED TVs.
The Landmark Mandarin Oriental, Hong Kong offers 111 forms of accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Oriental Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 75 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 9:00 AMโ€“10:30 AM on weekdays and 9:00 AMโ€“11:30 AM on weekends: HKD 316.8-9999 for adults and HKD 159.5-999 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Pilates classes
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Lifeguards on site

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Children's dressing gowns
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property is a designated quarantine hotel until February 28, 2022.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HKD 1000 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 10 lbs/4.5 kg)
Food and water bowls and litter trays are available
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 2000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 316.8 and HKD 9999 for adults, and HKD 159.5 and HKD 999 for children (approximately)
  • Fee for in-room wireless Internet: HKD 75 per hour (rates may vary)
  • Fee for in-room wired Internet: HKD 75 per hour (rates may vary)
  • Pet fee: HKD 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hong Kong Landmark Mandarin Oriental
Hong Kong Mandarin Oriental Landmark
Landmark Hong Kong Mandarin Oriental
Landmark Mandarin Oriental
Landmark Mandarin Oriental Hong Kong
Landmark Mandarin Oriental Hotel
Landmark Mandarin Oriental Hotel Hong Kong
Mandarin Oriental Hong Kong Landmark
Mandarin Oriental Landmark
Mandarin Oriental Landmark Hong Kong
Landmark Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Landmark
The Landmark Mandarin Oriental
Landmark Mandarin Oriental
The Landmark Mandarin Oriental Hong Kong
The Landmark Mandarin Oriental, Hong Kong Hotel
The Landmark Mandarin Oriental, Hong Kong Hong Kong
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 110 out of 148 reviews
5 - Excellent 74%
Rating 4 - Good. 30 out of 148 reviews
4 - Good 20%
Rating 3 - Okay. 6 out of 148 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 148 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 148 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service, great food and fantastic room.
Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
Excelente attention. Great location. Loved it
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itโ€™s great I have nothing negative to say about the hotel. Overall a very pleasant experience.
Stayed 1 night in Nov 2019